
Senior Technical Services Engineer
Provide 24/7 technical support and advisory for MongoDB Atlas customers, specializing in Atlas Search and Vector Search. Responsibilities include troubleshooting production issues, performance tuning and benchmarking, developing internal support tools and knowledge articles, liaising with product and engineering teams, and mentoring junior engineers. Requires 5+ years relevant experience, 3+ years search expertise (e.g., Elasticsearch/Lucene/Solr), RDBMS administration experience, and strong Linux, networking and diagnostics skills.













