
Senior Customer Success Manager
Proofpoint seeks a Senior Customer Success Manager to act as a post-sales, customer-facing trusted advisor. Responsibilities include creating and owning Customer Success Plans (CSPs), conducting health checks, driving product adoption, identifying at-risk customers and leading cross-functional remediation, and providing structured customer feedback to product teams. Role requires 5+ years relevant experience and a strong technical background in cybersecurity, email, networking, and enterprise security. Minimal to light travel (~25%+).











