Ashby seeks a Mid-Market Implementation Specialist to manage and execute end-to-end implementations for mid-market and smaller enterprise customers. The role is remote (US and Canada), aligned to PST/MST timezones, involves managing ~15 active 4–8 week implementations concurrently, partnering across Customer Success, Sales, Product and Engineering, and requires technical proficiency with multi-module SaaS systems, analytics, relational data, and strong project and change management skills. Travel under 10% is expected.

Ashby is hiring a High-Touch (Mid-Market) Customer Success Manager (Remote - US) to partner with ~60 mid-market customers (~$1.5M total ARR) to drive product adoption, deliver trainings and partnership reviews, identify expansion opportunities, and collaborate with Sales, Product, Support, and Operations. Role requires at least 2 years of Customer Success experience in B2B SaaS and strong skills in account management, cross-functional collaboration, technical/product expertise, and communication. The role focuses on adoption and engagement (renewals/upsells handled by Contract Managers) and does not include variable pay.

Sell complex SaaS to enterprise customers (1,000+ employees) with ownership of pipeline generation, outbound and inbound motion, and full-cycle selling. Role expects closing large ARR deals ($100K+), consistent quota attainment, collaboration with Solutions Engineering, and willingness to travel for customers and company events.

Responsible for hunting and closing enterprise accounts across Eastern and Central time zones in the US and Canada. Role involves sourcing pipeline (inbound and outbound), managing the full sales cycle, closing large ARR deals, building executive consensus, collaborating with Solutions Engineers, and supporting limited account expansion and upsell. Requires a multi-year track record of exceeding $1M+ quotas and closing $100K+ ARR deals.

Remote role supporting Ashby's largest customers in the US and Canada. Requires 5+ years in B2B SaaS customer success, managing a book of strategic accounts (~20 customers, >$2M ARR total), driving adoption, configuring product solutions, delivering training, collaborating with Sales/Marketing/Product/Operations, and using data and CRM-driven operations.

Ashby seeks a Senior Strategic Implementation Specialist (remote, US/Canada) to manage and execute end-to-end implementations for Strategic/Enterprise customers. Role requires experience running multiple complex B2B SaaS onboarding projects concurrently, technical proficiency with configurable platforms and integrations, change management, cross-functional collaboration, and strong customer-facing communication. Must be located in Eastern or Central US time zones; occasional travel (<10%) for customer engagements.

Provide technical B2B SaaS support for APAC customers: troubleshoot integrations, reproduce and resolve complex issues, guide customers through detailed workflows and best practices, handle tickets end-to-end, and contribute to projects (e.g., synthesizing engineering work, building workflow automation). Requires strong technical troubleshooting, clear audience‑appropriate communication, ownership in asynchronous environments, and experience supporting SMB to enterprise customers.

Ashby is hiring a Staff Product Designer to work remotely (US/Canada). The role requires 10+ years of product design experience (majority in desktop SaaS). Responsibilities include owning large product features end-to-end, improving IA/navigation/interaction/UI, consolidating and building the design system, producing Figma artifacts, and writing specification documents for stakeholder alignment. The position emphasizes independent design judgment, collaboration with engineers and PMs, occasional user interviews, and operating in a low-meeting, high-autonomy environment.

Ashby is hiring Product Support Specialists in Europe to own complex SaaS troubleshooting from report through resolution, handle integrations and detailed workflows, and contribute to team projects like workflow automation and enablement. The role follows a rotating shift schedule (Tue–Sat or Sun–Thu) with onboarding focused on product mastery (tickets from week one, 30-day onboarding). Interview stages include an intro call, take-home assessment, and several interviews.

Ashby is hiring a Staff Platform Engineer (also described as SRE) based in the United Kingdom. The role owns end-to-end platform and infrastructure projects—scaling systems, implementing infrastructure-as-code, defining SLOs/SLIs, adding reliability patterns (canaries, feature flags, retries, circuit-breakers), supporting an event-driven architecture and data warehouse, and improving developer experience on AWS using tools like Datadog and Sentry. The position involves on-call responsibilities and close collaboration with product and engineering teams.

Ashby is hiring a Staff Product Engineer based in Canada (remote). The role owns large portions of product areas end-to-end: researching, writing product specs, designing wireframes, prototyping, and implementing features across frontend and backend. The team uses TypeScript, React, GraphQL, Node.js, Postgres and Redis and emphasizes minimal process, high ownership, frequent deployments, and strong collaboration.

Ashby is hiring a Staff Design Engineer based in the United Kingdom (Manchester, Oxford, London, Cambridge listed). The role requires designing and shipping UI/UX and implementing components in the company design system, balancing visual design and engineering (TypeScript, React, GraphQL, Node.js, Postgres, Redis). The team ships frequently, emphasizes ownership, collaboration, and fast iteration. The posting describes levels from Junior to Staff and this particular posting targets experienced practitioners who have contributed to design systems and shipped features to real users. Benefits mentioned include competitive salary and equity, unlimited PTO, paid parental leave, equipment and education budgets, and health insurance details for US and other countries.

Ashby is hiring a Staff Design Engineer to both design and implement UI/UX and grow the in-house design system. The role expects strong visual design taste plus engineering proficiency; you will ship features used by a large user base and iterate with user feedback. Core tech: TypeScript, React, GraphQL, Node.js, Postgres, Redis. Interview process: intro call, a technical screen or design take-home, and 3 further interviews including design-system deep dives (no leetcode).

Ashby seeks a Staff Platform Engineer (SRE-leaning or platform-focused) to own end-to-end platform projects: scaling infrastructure, infrastructure-as-code, reliability (SLOs/SLIs), canary deployments/feature flags, event-driven architecture and data warehousing, security guardrails, and developer tooling. Role is remote across specified European countries. The team uses TypeScript/Node.js, Postgres, Redis, AWS, Datadog and Sentry; engineers are on-call in a follow-the-sun model and ship frequently via CI/CD.

Ashby is hiring a Senior Software Engineer in Product Engineering based in the United Kingdom (Manchester, Oxford, London, Cambridge). The role expects ownership of large product areas: researching competitors, writing product specs, wireframing, prototyping, and implementing features end-to-end across the stack. Technologies mentioned: TypeScript (frontend & backend), React, GraphQL, Node.js, Postgres, and Redis. The posting describes an engineering culture with minimal process, emphasis on ownership and collaboration, an interview process with pairing in the codebase (no leetcode), and benefits such as competitive salary and equity, unlimited PTO, parental leave, and equipment/education budgets.

Ashby is hiring a Staff Software Engineer on Product Engineering (UK). The role is a full-stack position that requires end-to-end ownership of product projects — researching customers, writing product specs, making wireframes, and implementing features across frontend and backend. The team uses TypeScript, React, GraphQL, Node.js, Postgres, and Redis; strong product thinking, debugging, and CI/CD experience are relevant. Locations listed include Manchester, Oxford, London, and Cambridge.

Staff Product Engineer role at Ashby (remote across the EU). You'll research customer problems, write product specs, build wireframes, and implement end-to-end features across the stack. Tech stack mentioned: TypeScript, React, GraphQL, Node.js, Postgres, Redis; emphasis on ownership, collaboration, and high-quality production engineering.

Ashby is hiring a Senior Product Engineer (full-stack) to own large product areas end-to-end: research, write specs, wireframe, prototype, and implement features. The role is remote across the European Union (specific countries listed) and emphasizes TypeScript, React, GraphQL, Node.js, Postgres, Redis, CI/CD, and AI-assisted developer tooling. The team meets in person at least twice a year and follows a high-ownership, low-process engineering culture.

Provide day-to-day technical support for Ashby customers across SMB to enterprise, handling complex SaaS troubleshooting (integrations, configuration, reproducing ambiguous behavior), communicating with varied audiences, and working on projects such as technical enablement and workflow automation. Role is remote and focused on ticket-based customer support in North America.

Join Ashby's APAC support team based in Australia to own complex, end-to-end SaaS troubleshooting (including integrations and configuration issues), communicate technical issues to varied audiences, work on projects that improve support workflows and enablement, and support B2B customers across SMB to enterprise. The role emphasizes deep product knowledge, technical problem solving, and thoughtful asynchronous communication.