
Customer Support Specialist, Time & Attendance / Scheduling
Provide front-line support for Rippling's Time & Attendance and Scheduling product via email, chat, and video conferencing; own customer issues end-to-end, troubleshoot the SaaS product, document interactions in the CRM, and share feedback with Product and Engineering. Requires a bachelor's degree, 1–4 years of SaaS customer support experience, excellent English communication, and residence in a Pacific or Mountain timezone US state with ability to work a shift that can fall between 9am–6pm PST.











