
ServiceNow Engineer (Forms & Ansible Integration)
Responsible for configuring and customizing ServiceNow modules (Incident, Change, Service Catalog), building catalog items and dynamic forms, developing workflows using Flow Designer and scripting, and integrating ServiceNow with external systems—particularly Ansible Automation Platform—via REST/SOAP APIs. Collaborates with DevOps, Cloud, and Platform teams, troubleshoots integrations and workflows, and documents technical designs while following governance and security practices.









