The Customer Success Engineer will provide technical product expertise and best-practice guidance in a pooled, post-sales model—delivering webinars, hands-on labs, office hours, and on-demand engagements; partnering with CSMs, AEs, and Renewals to support implementation, architecture, and adoption across source code management, CI/CD, DevSecOps, and Agile Planning.

Lead mixed-methods user research for Firefox at Mozilla, conducting evaluative and foundational qualitative and quantitative studies, mentoring researchers, and partnering with product, design, engineering, and data science. Role emphasizes responsible use and critical evaluation of AI tools in research workflows. Position is remote within Canada and requests 4–6 years of UX research experience.

Member of Ramp’s AML team responsible for reviewing transaction monitoring alerts and referrals, conducting full investigations, drafting and filing SARs/UARs, supporting sanctions/PEP/KYC/EDD workflows, performing peer reviews, and contributing to AML system optimization, automation, and process documentation. Minimum 4 years in compliance advisory or operations (including at least 2 years as an AML investigator) and experience in fintech are required.

Granicus is seeking a Digital Campaign Manager to own end-to-end organic and paid social strategy, paid advertising (social, search, display, retargeting), and paid ABM initiatives (e.g., using 6sense). The role requires 5+ years' experience in paid media/PPC/ABM, strong analytical skills, platform expertise (LinkedIn Ads, Google Ads, Google Analytics), and accountability for pipeline contribution and paid media efficiency.

Join Grafana Labs' Enterprise Solutions Engineering team as a Senior Solutions Engineer to lead technical engagements with customers, deliver product demos and presentations, enable customers through hands-on enablement and documentation, collaborate with Sales and Product teams, and provide competitive and product feedback. Role expects 5+ years of technical pre-sales experience, ideally with open source or metrics/monitoring technologies. Position is remote and oriented to candidates in the Central region of the US.

Lead analytics for healthcare-focused marketing using first- and third-party data to drive strategy, measure campaign performance, present ROI and actionable insights to clients, and support sales and renewal efforts. Role requires 7+ years of relevant experience and strong knowledge of Rx and medical claims data.

Lead design and optimization of internal MDR service delivery systems and infrastructure. Responsibilities include architecting distributed systems (production experience at scale), designing integration patterns and APIs, creating architectural roadmaps and runbooks, auditing systems for bottlenecks, and guiding engineering teams. Requires 6+ years designing/shipping distributed systems and 5+ years in security operations or equivalent high-volume event processing experience.

Lead and unify Chess.com's commercial efforts across product, subscription, ads, content, sponsorships and events. Drive integrated partnerships and revenue strategy, support business development and deal structuring, oversee P&L and partner with Product, Monetization, Ads, Content, and Growth. Prefer 10+ years in commercial strategy, partnerships, advertising or digital media with experience closing large, complex global deals and leading teams.

The Professional Services Operations Manager will partner with Services leadership, Finance, Sales, and Delivery to scale the services business efficiently. Responsibilities include forecasting and capacity planning, utilization and margin optimization, PS process design and continuous improvement, pipeline and backlog management, billing operations, revenue leakage mitigation, PS systems ownership (e.g., PSA), dashboarding and KPI reporting, operational governance, and change management. Requires 8+ years in Professional Services, Operations, or related roles.

Lead day-to-day operations of GitLab's Security Incident Response Team in the Americas: manage and develop incident response engineers, lead high-severity incident command, mature IR processes and runbooks, and coordinate cross-functional mitigations. Role requires hands-on incident response experience (SIEM, DFIR, cloud forensics), use of AI/automation in workflows, availability during US West Coast business hours, and U.S. citizenship.

Paid remote legal fellowship for current law students or recent law graduates to undertake supervised projects (research, drafting agreements and policies) in areas including internet law, copyright, licensing, privacy, and freedom of expression. Fellowship durations: Fall and Spring 18 weeks; Summer 12 weeks. Wikimedia lists specific countries where hiring is available and provides an anticipated pay range for U.S.-based applicants.

Home Depot Product Manager accountable for product strategy, planning, delivery and execution within an enterprise product line. Responsibilities include translating business goals into product priorities, conducting user research and competitive analysis, creating and prioritizing user stories, working with engineering and design teams in an agile environment (including XP practices), and communicating with stakeholders. Minimum 1 year of relevant experience; travel typically <10%.

Parexel is registering interest for a UK-based, home-based Country Study Operations Manager to manage study and country-level activities from start-up through conduct and close. Responsibilities include implementing start-up and site activation plans, recruitment strategy, study-level planning support, vendor and budget management, and communication with local teams, CROs and stakeholders. Minimum 5 years' relevant clinical trial management experience and a university degree or nursing qualification are required; senior study start-up experience is preferred.

Parexel is registering interest for Senior CRAs for UK sponsor-dedicated roles. Candidates must have at least 4 years' CRO or pharma trial experience, oncology trial experience including RECIST, and fluency in English. The role involves virtual and occasional on-site monitoring per the Study Monitoring Plan, ensuring data integrity, ICH-GCP and protocol compliance, source document verification, CRF review, IP accountability, query resolution, adverse event follow-up, and site-level coordination and documentation.

Nearform seeks a Technical Director to provide strategic and technical leadership across multiple projects, driving architecture, delivery, client engagement and team development. The remote UK-based permanent role requires 15+ years of technical leadership experience (consulting, SaaS, or large-scale transformation), strong skills in software architecture, cloud platforms, AI, distributed systems, solution design and stakeholder management. Salary advertised up to £150,000 plus bonus and benefits.

Lead and architect ML solutions for marketing and growth across a multi-product fintech platform. Responsible for building and deploying production-grade models (propensity, churn, LTV, cross-sell/next-best-action), driving ML strategy and roadmap, partnering with Marketing/Product/Finance, and improving marketing efficiency through experimentation and measurement. Requires 7+ years in ML/data science and strong skills in Python, SQL, and modern ML frameworks.

Role responsible for designing, building and deploying distributed, fault-tolerant, scalable cloud ecosystems and automation services for Falcon Complete. Work includes backend microservices, agentic automation frameworks, Large Language Models and data pipelines; implementing CI/CD and GitOps on Kubernetes; collaborating with SOC analysts and engineering teams; and mentoring peers. Uses Go and Python and requires experience with Kubernetes, AWS, databases, message queues, observability and engineering best practices.

Applied agent engineering role focused on building tool-using AI systems (agents) into existing workflows. Responsibilities include designing and implementing agent infrastructure (MCP servers, stateful sub-agents, skills), integrating with systems like Slack, Jira, Salesforce, Okta, Workday, Google Workspace and AWS, setting safety and access standards, instrumentation, and collaborating with HR, Sales, Customer Success, and other functions. Requires 7+ years of engineering experience and experience shipping production systems at scale.

Twilio is hiring a remote US Marketing Analyst to serve as the analytics partner for self-serve and product-led-growth (PLG) motion. Responsibilities include owning PLG analytics (free-to-paid conversion, usage-based cohorting), translating business needs into technical solutions using SQL and Python, collaborating with marketing data engineering to move tests to production, building relationships with sales and marketing, running growth experiments, and developing scoring, segmentation, and dashboard toolkits. The role anticipates ~15% travel and cites experience with SQL, Python, PLG/product analytics, and familiarity with LLMs/AI.

Twilio seeks an AV & Events Engineer L2 based in San Francisco to manage and maintain AV equipment, provide technical support for meetings and events (including remote events and live streaming), support executives at conferences, collaborate with IT/facilities/vendors, and produce documentation and training. The role requires experience with industry AV hardware and software (e.g., Crestron, Extron, Logitech, Zoom), Mac and Windows proficiency, and roughly 3–6 years of relevant experience.