
Benefits Operations Specialist - AMER
The Benefits Operations Specialist is a fully remote, AMER-focused individual contributor on the EOR Operations team reporting to the Benefits Operations Manager. Responsibilities include supporting employees and clients on benefits plan attributes, enrollment/unenrollment, invoicing/billing, vendor platforms, handling tickets in Zendesk, maintaining SOPs and Notion knowledge, and identifying automation opportunities. Fluency in English and strong customer service, organizational, and analytical skills are required. This posting is part of a future hiring pipeline rather than an active opening.















