Forward Deployed Engineer to conduct organizational diagnostics, redesign operating models and workflows, establish measurement frameworks, and rapidly build working AI-powered proofs of concept (using LLM APIs and low-code/no-code). Requires 5–10 years in management consulting or equivalent, strong diagnostic and stakeholder alignment skills, and ability to operate autonomously in client engagements. Role is 100% remote.

Coforge seeks a Senior Business Analyst (Salesforce) in Peru (hybrid). The role covers CRM implementation/migration projects (Salesforce preferred), requirements gathering, business process and customer journey modeling, UAT, producing functional and technical documentation, and working with dashboards, KPIs and API integrations (including ERP/DMS and marketing automation platforms).

Coforge seeks a Senior Business Analyst in Lima (hybrid). Key responsibilities include eliciting, analyzing and documenting business and functional requirements; writing user stories and acceptance criteria; AS-IS/TO-BE process modeling; facilitating stakeholder meetings; coordinating with business, development, QA and architecture; and maintaining requirements traceability. Required: 3+ years in process/functional/business analysis, experience with Jira, Figma, Miro and Mural, knowledge of Scrum/Lean, and strong analytical and communication skills.

Senior Business Analyst (Lima, hybrid) responsible for eliciting, analyzing and documenting functional and business requirements; creating user stories and acceptance criteria; modeling AS-IS/TO-BE processes; coordinating with business, architecture, development, QA and operations; participating in PI Planning and agile ceremonies. Requires 5+ years as a Business/Functional/Process Analyst, 3+ years in financial/banking projects, experience with Scrum and Jira, and knowledge of process modeling and various tools (Bizagi, BPMN, UML, Confluence, MS Visio, Oracle PL/SQL, etc.).

Coforge is seeking a Mid Business Analyst in Lima (hybrid). The role requires 3+ years as a Business Analyst or similar, focusing on digital CX and conversational assistants: designing customer journeys and conversational flows, analyzing conversations and metrics, documenting AS-IS/TO-BE processes (BPMN), translating insights into functional requirements, and working with Product, Data and Technology teams on AI-driven solutions. Experience with SQL, Power BI, Agile and knowledge of NLP/NLU and generative/conversational AI is required.

Lead functional requirements, design and validation for debt collection and recovery processes. Act as primary liaison between business and technology, manage functional backlog, user stories and acceptance criteria, run workshops, and lead SIT/UAT. Requires 10+ years in financial services, 5+ years leading recovery/collections processes and experience as a Business Analyst or similar, with participation in at least 2 collections/recovery implementations.

Coforge is hiring a Mid Business Analyst focused on Microsoft Power Platform. The role requires at least 3 years of experience in process improvement/modeling and 3 years developing end-to-end solutions with Power Apps, Power Automate, Dataverse and Power BI. Responsibilities include AS-IS/TO-BE process design, implementing automations and conversational copilots with Copilot Studio, integrating with APIs/SharePoint/SQL Server/Azure, and ensuring governance, security and documentation.

Responsable de diseñar y optimizar journeys y flujos conversacionales de asistentes virtuales, identificar puntos de fricción mediante análisis de conversaciones y métricas, definir AS-IS/TO-BE y documentar requerimientos funcionales y técnicos. Colabora en implementaciones de IA (NLU/NLP, prompts, respuestas contextuales) y usa SQL, Power BI/Excel para análisis. Requiere experiencia en modelado de procesos (BPMN) y redacción de historias de usuario.

Role requires 3–4 years as a Business Analyst or Functional Analyst, experience in digital Customer Experience and conversational design for chatbots/virtual assistants, functional understanding of NLP/NLU and Generative AI, SQL and Azure familiarity, process modeling with BPMN, producing user stories/use cases, and working in Agile teams. Modality: hybrid (office attendance 2–4 times/month).

Puesto junior en Lima (modalidad híbrida) para apoyar procesos financieros con soluciones de analítica, automatización y procesamiento de datos. Responsabilidades: extracción y transformación de datos con Python, consultas y optimización SQL, modelamiento e integración en Power BI, desarrollo de dashboards financieros, automatización con Power Automate y documentación de procesos. Requisito: título universitario en carrera afín y mínimo 1 año en análisis/automatización de datos.

Coforge seeks a Semi Senior Business Analyst based in Peru (hybrid) with minimum 3–4 years of experience in business/functional analysis, digital CX and conversational design. Responsibilities include designing customer journeys and conversational flows, documenting AS-IS/TO-BE processes, writing functional requirements and user stories, analyzing conversations and metrics, and collaborating with product/tech/data teams on AI and automation initiatives. English level required: A1.

Senior Business Analyst responsible for defining functional vision and roadmap for debt collection and recovery solutions, translating business needs into detailed functional requirements and user stories, leading workshops, validating business rules and UAT, and coordinating with Recoveries, Risk, Data Analytics, Operations and Technology. Requires minimum 10 years in the financial sector and at least 5 years leading recoveries and collections processes; participation in at least two collections solution implementations is required.

Responsible for AS-IS process analysis and TO-BE design, implementing end-to-end automation with Power Platform, integrating with APIs, SharePoint, SQL Server and cloud services (Azure). Requires experience with Copilot Studio, RPA/BPMS, governance and non-functional requirements. Hybrid (2–3 days/week) in Surquillo, Lima.