Twilio

Technical Account Manager 3

Full-time

today

Remote - Bogota - Colombia

The Technical Account Manager will act as the designated technical support engineering contact for strategic customers, resolving complex issues (APIs, server- and client-side code, networking) and working with customers' developers and Twilio engineering via Slack and JIRA. The role requires 4+ years of relevant experience, strong troubleshooting skills across languages and networking (TCP/UDP, SSL/TLS), and occasional travel.

IT Internal Auditor

CA$68,160 - CA$85,200 CAD per year

Full-time

today

Remote - Canada

Twilio seeks a remote (Canada-based) IT Internal Auditor to support the SOX program and operational IT audits. Responsibilities include leading ITGC testing (user provisioning, access deprovisioning, access reviews, change management), testing IT application controls, performing data analytics on large datasets, and collaborating with IT, Security, Internal and External Audit, and business teams. Requires a bachelor’s degree, 2+ years in IT audit/SOX/internal controls testing, knowledge of SOX/COSO and risk assessment, and strong communication and project management skills. Approx. 5% travel. Salary range listed: CAD 68,160–85,200 per year.

Strategic Account Executive 3

Full-time

today

Remote - United States

Lead relationships and expand Twilio’s enterprise communications accounts (messaging, voice, email) within Financial Services and Health & Life Sciences. Responsibilities include account strategy, consultative sales cycles, forecasting and pipeline management in Salesforce, cross-functional collaboration, and ~20% travel. Requires a minimum of 5 years sales experience (at least 3 years in mid-market/major account/strategic sales).

Digital Sales Representative - Activate (Twilio.org)

$30.09 - $41.80 USD per hour

Full-time

today

Remote - United States - UTC-5, UTC-6

Twilio is hiring a remote Digital Sales Representative to qualify leads, acquire new customers, design solutions using Twilio’s communications APIs, manage the sales pipeline and forecasts in Salesforce, execute automation strategies to serve many customers, and develop expertise in the social impact/nonprofit market. Role requires at least 1 year of sales or sales development experience in a technical SaaS/CPaaS context and strong communication and organization skills.

Digital Sales Representative 2

$30.09 - $41.80 USD per hour

Full-time

today

Remote - United States

Twilio is hiring a Remote (US) Digital Sales Representative 2 to drive net new customer acquisition, solution selling, and deal closing within self-service accounts. Role requires at least 1 year of sales development/business development or closing experience, strong written and verbal communication, technical/solution selling aptitude (communications APIs/cloud), occasional travel, and is not eligible for hire in several specified US states. Hourly pay ranges are provided in the posting; role may be eligible for commission and equity.

Digital Sales Representative 2

Full-time

today

Remote - Australia

Twilio is hiring a Digital Sales Representative 2 (remote, based in Australia) responsible for net-new customer acquisition, solution selling and closing deals within Self Service accounts. The role involves working with technical audiences to design solutions using Twilio's communications APIs, collaborating with cross-functional teams, and occasionally traveling for in-person meetings. Minimum 1 year of sales development/business development or closing experience is required.

Technical Support Engineer 2

Full-time

today

Remote - Japan

Provide technical support focused on billing: analyze invoices, handle billing reconciliation and account audits, investigate pricing/usage issues, escalate and verify resolutions, report bugs, and produce knowledge-base and reporting documentation. Requires fluency in Japanese and English and experience with Excel, SQL, Zendesk, RESTful APIs and telecom/QoS troubleshooting. Role is remotely based in Japan with occasional travel.

Technical Support Expert 2

Full-time

4 days ago

Remote - Colombia

Join Twilio as a remote Technical Support Expert on the Onboarding and Compliance Support team, based in Colombia. The role delivers ticket and live support (chat/phone/Zoom), handles escalations, guides customers through compliance and account/security issues, uses knowledge-base and tooling (e.g., Splunk, DataDog, SQL) for investigation and reporting, and may require occasional travel and weekend/holiday work.

Onboarding Operations Specialist 1

Full-time

4 days ago

Remote - Colombia

Twilio is hiring an Onboarding Operations Specialist 1 (remote, Colombia) to review verification submissions, perform KYC and brand legitimacy checks, QA AI and agent decisions, analyze processes and appeals, handle escalations, and collaborate with internal teams to improve onboarding workflows and compliance. Role requires 1-2 years relevant experience, availability for specified CT work hours, and occasional travel.

Principal, Marketing Architecture & Strategy

$141,520 - $208,000 USD per year

Full-time

4 days ago

Remote - United States

Twilio seeks a Principal, Marketing Architecture & Strategy to lead marketing technology, data, and AI systems strategy; translate business requirements into technical priorities; run pilots/POCs; partner with Enterprise Technology; and communicate status to marketing leadership. Requires 8+ years in marketing/GTM strategy, marketing technology, or related roles; experience with PLG/ABM, systems thinking, data-driven prioritization, and strong executive communication. Role is remote within the US (some state exclusions apply) and expects ~10% travel.

Enterprise Account Executive (German Speaking)

Full-time

4 days ago

Remote - Spain, United Kingdom, Ireland

Twilio is hiring a German-speaking Enterprise Account Executive (remote, based in UK, Ireland or Spain) to source and close high-value enterprise customers across DACH. The role requires 6+ years of enterprise sales experience, expertise in solution-based selling of technical products (CPaaS, APIs, Conversational AI), strong negotiation and contract management skills, and willingness to travel (~25%).

Enterprise Account Executive (German Speaking)

Full-time

4 days ago

Remote - United Kingdom, Ireland, Spain

Twilio is hiring a German-speaking Enterprise Account Executive to source new customers and drive ACV selling cloud communications/CPaaS solutions to enterprise accounts (including Fortune 500). Responsibilities include prospecting, managing deals end-to-end, creating pricing proposals, negotiating contracts, and working with technical and business stakeholders. Required: 6+ years enterprise sales, experience selling technical solutions (APIs, cloud communications, Conversational AI), MEDDPICC familiarity, and fluency in German. Role is remote (UK, Ireland, Spain) with a minimum ~25% travel.

Staff Solutions Architect, Opportunity LifeCycle Management

Full-time

4 days ago

Remote - United States

Twilio is hiring a Staff Solutions Architect to architect and build scalable Salesforce solutions and integrations for opportunity lifecycle and Go-To-Market systems. The role requires designing front-end and backend Salesforce components (VF, SLD/SLD2, Flows, Triggers, Apex, Batch), integrations (Trey.io, Workato, MuleSoft, SF PubSub/gRPC, Webhooks), and data pipelines (Data Cloud, Snowflake, Presto, DBT, Amazon Glue). Required: 8+ years Salesforce implementation experience and 5+ years designing large-scale automation; approximately 10% travel; remote within the US (role not eligible to be hired in specified US states).

Digital Sales Representative

Full-time

4 days ago

Remote - Ireland

Twilio is hiring a remote-based (Ireland) Digital Sales Representative to drive net-new revenue through customer acquisition and solution/value selling across EMEA. The role requires understanding Twilio's communications API platform and the cloud/communications business model, working with cross-functional teams, engaging technical audiences, and occasionally travelling for in-person meetings. Minimum requirement: 2 years sales or customer-facing experience in a tech space.

Senior Security Regulatory Compliance Manager

Full-time

5 days ago

Remote - United States

The Senior Security Regulatory Compliance Manager will partner with Security Compliance Regulatory Affairs, legal, privacy, and GTM teams to monitor and operationalize global cybersecurity and telecom regulatory requirements, manage compliance operating rhythms and audits, and drive cross-functional responses. Requires 7+ years’ relevant experience and occasional travel; role is remote within the US (excludes certain US states listed in the posting).

Product Manager L3

CA$120,640 - CA$150,800 CAD per year

Full-time

5 days ago

Remote - Canada

Twilio is hiring a Staff Product Manager to lead sender onboarding and core provisioning. Responsibilities include owning purchase and provisioning workflows (recommendation, number provisioning, porting, hosting), driving orchestration and state management across consoles, embedding compliance/KYC flows, and using product analytics to monitor funnel health. Role is remote and based in Ontario, British Columbia, or Alberta, Canada. Estimated pay: CAD 120,640–150,800 per year.

Sr. Global Events Manager

Full-time

5 days ago

Remote - United States

Twilio is hiring a Sr. Global Events Manager to define and operate event technology, registration, attendee data flows, mobile app experiences, onsite technology, and reporting. The role requires 8+ years in event technology or registration/marketing operations (B2B SaaS or high-growth), hands-on experience with platforms like Swoogo/Cvent/RainFocus, strong Salesforce and data expertise, advanced Excel skills, and about 15% travel. This is a remote US role (not hireable in certain US states listed in the posting).

Business Process Analyst 3

Full-time

5 days ago

Remote - Colombia

Twilio is hiring a WFM Scheduling Analyst (Analyst 3) based in Colombia to monitor real-time performance across global contact centers, adjust schedules and resources, generate intraday reports, and provide data-driven recommendations to optimize service levels and staffing. Requires 4 years' experience in scheduling analyst, contact center operations, or workforce management and familiarity with WFM tools such as NICE, Calabrio, Verint, or IEX.

Strategic Account Executive 4

$132,192 - $183,600 USD per year

Full-time

6 days ago

Remote - United States

Lead relationships with growth and mid-market communications customers to protect and grow messaging, voice, and email revenue. Drive consultative, data-driven sales cycles, manage forecasts and pipelines in Salesforce, collaborate cross-functionally, and travel ~20%.

Strategic Account Executive

Full-time

6 days ago

Remote - Mexico

Twilio seeks a Strategic Account Executive to drive net-new sales to LATAM customers from a remote Mexico-based role. Responsibilities include developing territory plans, spending ~50% of time on face-to-face customer visits, generating pipeline, executing value-based sales, managing CRM/forecasting (Salesforce.com), and closing six-figure deals. Requires 7+ years of quota-carrying/account management experience selling infrastructure or platform solutions, strong prospecting and closing skills, and proficiency in English and Spanish.