Owner of customer health, retention, and expansion for a defined portfolio of mid-to-large enterprise B2B SaaS customers. Responsibilities include building and executing success plans, driving adoption and value realization, managing renewal and churn risk, surfacing expansion opportunities, running governance and EBR/QBR reviews, maintaining CS records and tooling, and collaborating cross-functionally with Sales, Support, Product, and Services. KPIs include renewal rate, net revenue retention, portfolio health, customer advocacy (NPS/CSAT), and operational data quality.

Responsible for conducting moderate-to-high complexity analyses of HR, payroll and related data to identify trends and root causes; designing and implementing analytical tools and dashboards; gathering requirements and managing analytics projects; and educating HR clients on analytical capabilities. Minimum 4 years' work experience and a bachelor's degree or equivalent.

Work as an indirect tax subject matter expert for Stripe's Merchant of Record product (SMP), supporting expansion into international markets, VAT/GST compliance, indirect tax audits, policy matters, and collaborating with compliance, accounting, product, and engineering teams. Reports to the Indirect Tax advisory lead and requires prior multinational in‑house or firm experience and 4–6 years of indirect tax experience.

Senior product leader role to define and own the product strategy for telemetry generation, collection, transformation, and ingestion into Grafana Cloud. Responsibilities include leading a team of Product Managers, aligning cross-functional partners (Engineering, Design, GTM, etc.), shaping AI-enabled product experiences for observability, and working across Grafana telemetry products (OpenTelemetry SDKs/Collector, Grafana Alloy/Beyla, Mimir, Loki, Tempo, Pyroscope). US base salary range listed: $263,065–$315,678 (USD, annual).

Remote UK-based Director of Product Management role at Grafana Labs owning vision and strategy for data collection, transformation, and ingestion in Grafana Cloud. The role leads multiple product managers, partners with engineering and GTM teams, focuses on observability and telemetry (metrics, logs, traces, profiles), and defines how AI influences instrumentation, collection, transformation, cost control, and querying. Compensation range (UK) is GBP 143,566–172,279 per year.

Lead product strategy and roadmap for telemetry generation, collection, transformation, ingestion, and querying across Grafana Cloud. Manage and coach Product Managers, align cross-functional teams (Engineering, Design, GTM, etc.), engage customers and senior leadership, and define how AI should influence telemetry and ingestion workflows. Domain includes OpenTelemetry SDKs/instrumentation, collectors, Grafana Beyla, Grafana Alloy, Adaptive Telemetry, and Grafana telemetry databases (Mimir, Loki, Tempo, Pyroscope).

Grafana Labs seeks a Director of Product Management based in Spain to own vision and roadmap for Data Collection, Transformation, and Ingestion across telemetry (metrics, logs, traces, profiles). The role requires leading PMs, aligning cross-functional teams, using customer research and analytics to prioritize work, and defining how AI shapes telemetry workflows and product experiences.

Lead product strategy and roadmap for Grafana Cloud's data path covering telemetry generation, collection, transformation, ingestion, and querying. Manage and coach Product Managers, work cross-functionally with engineering and GTM teams, and define how AI should influence telemetry collection and ingestion workflows. Role targets candidates located in the Republic of Ireland and includes a stated Ireland base salary range.

Lead product strategy and roadmap for telemetry generation, collection, transformation, ingestion, and querying (including OpenTelemetry, collectors, and Grafana telemetry databases). Manage Product Managers, partner with engineering and GTM, define how AI influences the domain, and help shape pricing/packaging. Germany base salary range provided.

Lead product strategy and roadmap for telemetry generation, collection, transformation, ingestion, and querying for Grafana Cloud. Manage and coach Product Managers, align cross-functional engineering and GTM teams, and shape how OpenTelemetry, collectors, telemetry pipelines, and Grafana Labs databases (Mimir, Loki, Tempo, Pyroscope) are used. Help define how AI influences instrumentation, collection, transformation, cost control, and query efficiency. Role is remote and targeted to candidates in Canada.

Manager for Commercial Sales (EMEA) responsible for leading Account Executives, driving pipeline generation and deal execution, running forecast and pipeline inspection cadences, and partnering with Growth, Marketing, Operations, and Product to improve conversion and customer experience. Role is aligned to Ireland (Dublin office), supports broader EMEA, may require travel; visa sponsorship is not offered for non-engineering/product roles.

Chess.com is hiring a remote Site Reliability Engineer to ensure stability, performance, and scalability of a global gaming platform. Responsibilities include designing multi-region resilient infrastructure, leading hybrid cloud migration, owning on-call and incident response, implementing IaC and CI/CD pipelines, monitoring, capacity planning, and automation. Preferred qualifications include 5+ years in SRE/DevOps/infrastructure roles and experience with bare-metal datacenters, cloud platforms, Linux, Kubernetes, Terraform, configuration management, monitoring tools, and databases.

Responsible for acting as a technical advisor to mid-market customers, resellers, systems integrators, and channel partners across North America. Duties include consultative discovery and executive workshops, architecting observability and infrastructure intelligence solutions, enabling partner technical teams (workshops, demos, training), supporting joint GTM activities, and maintaining engagement data in Salesforce. Role is remote (USA) with up to 50% travel and expects strong enterprise networking, telemetry, automation, and partner management experience. BlueCat uses E-Verify for hires based in the USA.

BlueCat seeks a consultative Sales Engineer to advise enterprise customers on infrastructure modernization and API-driven automation across hybrid and multi-cloud environments. The role owns proof-of-value engagements, supports Infrastructure-as-Code and automation frameworks, collaborates cross-functionally, and requires strong networking fundamentals (DNS/DHCP/IPAM), cloud and automation experience, excellent communication, and 3+ years of relevant experience. Must be fluent in English and operate in a remote-first model with occasional travel.

This remote UK role owns a geographical territory within EMEA for SMB accounts (up to ~1,000 employees), responsible for new business hunting, pipeline building, and upselling across an existing book of business. Must be fluent in German, have 2+ years of SaaS sales (or BDR outbound experience), and will use tools and methodologies such as MEDDPPICC, Salesforce, and outreach platforms. Annual base salary £44,000–£62,000.

Lead and develop a distributed operations team supporting Professional Services and Customer Success (CSMA/Success Tiers). Partner with Revenue Technology, Revenue Strategy & Operations, Finance, and Sales to operationalize go-to-market initiatives, improve forecasting and financial processes (margin tracking, rate cards, revenue recognition), and build reporting and tooling integrations (Gainsight, Salesforce, PS PM platforms) to connect delivery to business outcomes.

The Account Manager will support day-to-day management of a portfolio of European agency clients, assist with client relationships, performance reporting, and identifying upsell opportunities. Role requires 1–2+ years experience, strong communication and analytical skills, fluent German and English, and willingness to travel across Europe.

Lead full-service clinical projects in Oncology within a CRO setting, overseeing all functional areas (data management, safety, clinical, medical monitoring, biostatistics). Accountable for project delivery, client liaison, proposals and budgeting, protocol and study documentation, and ensuring timelines, scope, cost and quality. Requires degree in life sciences or equivalent, 5+ years industry experience (minimum 4 years full-service PM), working knowledge of GCP/ICH, and availability for domestic and international travel.

Lead full-service clinical projects (Ph I-IV) in oncology within a CRO environment. Accountable for project delivery across functions (data management, safety, clinical, medical monitoring, biostatistics), proposal development, budgeting, client liaison, and international study execution. Requires a life science degree (or equivalent), 5+ years industry experience, at least 4 years full-service project management in a CRO, oncology experience, and working knowledge of GCP/ICH. Proficiency with CTMS, eTMF, EDC, IXRS and MS Office/Project is specified.

Accountable for end-to-end delivery of global/regional oncology clinical studies including proposal strategy, costing, bid defence, project planning and oversight of functions (data management, safety, clinical, medical monitoring, biostatistics). Requires 5+ years industry experience, at least 4 years full-service project management in clinical trials, working knowledge of GCP/ICH, and willingness to travel internationally.