Customer.io

Outbound Business Development Representative

$65,000 - $97,095 USD per year

Full-time

4 days ago

EMEA Remote

Customer.io is hiring an Outbound Business Development Representative to join their Ireland team (EMEA remote). Responsibilities include researching target accounts, executing outbound outreach via calls, email, and social, qualifying leads, maintaining CRM records (Salesforce/HubSpot), and scheduling meetings for Account Executives. Preferred 1–2 years outbound sales experience, ideally in SaaS. Role offers base and variable compensation totalling $97,095 OTE and requires occasional travel (~1–2x per quarter).

Demand Generation Manager, ABM

from $115,000 USD per year

Full-time

4 days ago

Americas Remote

Customer.io is hiring a Demand Generation Manager, ABM to lead competitive displacement and account-based programs across North America. The role owns strategy and execution of 1:1 and 1:few ABM plays (including direct mail, gifting, and personalized outreach), partners closely with Sales Directors and AEs, and is accountable for pipeline outcomes. The posting lists a starting salary of $115,000 USD per year.

Account Manager, EMEA

$80,500 - $115,000 USD per year

Full-time

7 days ago

EMEA Remote

Customer.io is hiring an Account Manager for the EMEA team (candidates must be based in the UK or Ireland). The role owns a portfolio of mid-market and enterprise accounts with responsibility for renewals, identifying expansion opportunities, mitigating churn, accurate forecasting, and building multi-threaded relationships. Requires 3+ years in Account Management/SaaS commercial roles (5+ preferred) and experience managing ~$5M ARR.

Senior Software Engineer - Email Channel

$150,000 - $200,000 USD per year

Full-time

8 days ago

Americas Remote

Role requires owning the email channel end-to-end: building frontend campaign experiences and designing/operating backend systems for high-volume email sending. Key areas include deliverability, bounce and feedback-loop processing, IP/domain reputation, observability, and working with Go, React, cloud environments (AWS/GCP), and MySQL. Posting specifies 7+ years of experience and a stated salary range of $150,000–$200,000 USD.

Lead Recruiter, Go-To-Market

from $185,000 USD per year

Full-time

11 days ago

Americas Remote

Customer.io is hiring a Lead Recruiter, GTM to manage full-cycle recruiting for Sales, Customer Experience, Marketing, and Business Operations. The role includes owning requisitions end-to-end, mentoring other recruiters, partnering with hiring managers, providing market insights and using ATS/recruiting analytics. Requires 7+ years of full-cycle recruiting experience and experience hiring across GTM and business operations.

Senior Manager, Revenue Enablement Programs

$160,000 - $175,000 USD per year

Full-time

12 days ago

Americas Remote

Senior Manager, Revenue Enablement Programs responsible for overhauling onboarding, integrating skills training (EVOLVE) into the sales process, designing ongoing training across pipeline, customer lifecycle and support domains, implementing sales methodologies, owning the enablement roadmap, partnering with cross-functional GTM teams and RevOps, and growing a team while tracking program effectiveness. Requires 8+ years in revenue enablement or related field and experience managing others.

Director, Sales

from $335,000 USD per year

Full-time

12 days ago

EMEA Remote

Customer.io is hiring a Director, Sales (EMEA) to build and manage a high-performing team of Account Executives across EMEA. The role requires 7+ years of SaaS sales leadership, experience with outbound pipeline generation, strategic/consultative selling (frameworks such as MEDDICC, SPIN, Challenger), regional territory planning, and accurate forecasting. Compensation starts at $335,000 OTE (or equivalent).

Information Security Specialist

$151,000 - $170,000 USD per year

Full-time

30 days ago

Remote

Customer.io seeks a senior Information Security Specialist (remote) to be the first dedicated InfoSec hire. The role is hands-on and includes developing AI governance, owning vulnerability management, supporting SOC 2/ISO 27001 compliance and audits, leading incident response, managing security tooling (EDR, SIEM, DLP, email security), conducting vendor security reviews, and creating practical policies and awareness programs. Requires 7+ years of relevant experience and strong cloud, IAM, and security tooling knowledge.

Senior Software Engineer, Backend

$150,000 - $200,000 USD per year

Full-time

46 days ago

Americas Remote

Customer.io seeks a Senior Software Engineer (Backend) to design, build, and evolve distributed systems in Go powering large-scale messaging. Requires 7+ years building scalable systems (Go or similar), experience with cloud-native environments (AWS/GCP), familiarity with relational databases (MySQL), and operating production systems with observability tooling. Starting salary range: $150,000–$200,000 USD.

Senior Software Engineer, Backend

$150,000 - $200,000 USD per year

Full-time

46 days ago

EMEA Remote

Customer.io seeks a Senior Software Engineer (Backend) to design, build, and operate scalable distributed systems in Go. Requires 7+ years building scalable systems (Go or similar), experience with cloud-native environments (AWS/GCP), familiarity with MySQL, and observability/operating production systems. Role emphasizes ownership, reliability, performance, system design, and collaboration; compensation range $150,000–$200,000 USD/year.

Senior Software Engineer, Full Stack

$150,000 - $200,000 USD per year

Full-time

47 days ago

Americas Remote

Remote Senior Full Stack Engineer role at Customer.io focused on designing, building, and shipping core product experiences. Responsibilities include building fullstack features in Go, React, and Ember; working with APIs and relational databases; writing testable, performant code; using AI agents to assist code changes; and sharing knowledge through mentorship and public content. Requires 7+ years of experience; compensation listed as $150,000–$200,000 USD per year.

Senior Software Engineer, Full Stack

$150,000 - $200,000 USD per year

Full-time

47 days ago

EMEA Remote

Customer.io is hiring a Senior Full Stack Engineer (EMEA remote) to design, build, and ship core product experiences. Requires 7+ years building and scaling backend services and product-facing features, fluency with TypeScript and React (or similar), and experience with a statically typed backend language such as Go. Responsibilities include fullstack feature development, system scalability, using AI agents for code changes, and contributing to product and technical direction. Salary range: $150,000–$200,000 USD/year.

Mid-Market Account Executive, EMEA

$95,000 - $190,000 USD per year

Full-time

47 days ago

EMEA Remote

Customer.io is hiring a Mid-Market Account Executive to manage full sales cycle (prospect, demo, close) for mid-market accounts, working with SDRs and handling mainly deals under $50,000 ACV. Candidates must be located in Ireland or the USA. Compensation listed as $95,000 base + $95,000 variable (OTE $190,000 USD).

Director, Product Management

$213,000 - $237,000 USD per year

Full-time

47 days ago

Americas Remote

Customer.io is hiring a Director, Product Management (Americas remote). The role is responsible for strategy, prioritization, and execution across core product areas, leading and mentoring a team of 4+ product managers, and improving product practices and rituals. Requires 8+ years product management experience (including 3+ years managing or mentoring PMs) and experience with B2B SaaS or MarTech products. Listed starting salary: $213,000–$237,000 USD per year.

Senior Site Reliability Engineer

$140,000 - $180,000 USD per year

Full-time

74 days ago

Americas Remote

Customer.io is hiring a Senior Site Reliability Engineer to build and scale infrastructure supporting billions of messages per day. Responsibilities include automating deployments, alerting, and incident response; improving on-call, documentation, and datastore (MySQL) performance; debugging distributed systems; and collaborating across teams. Requires 7+ years in SRE or infrastructure roles, deep MySQL experience, proficiency in Go and Bash, Terraform, and cloud-native technologies (GCP a plus). Salary range listed: $140,000–$180,000 USD per year.

Senior Account Executive

$115,000 - $230,000 USD per year

Full-time

111 days ago

Americas Remote

Customer.io is hiring a Senior Account Executive (Americas, remote) to manage inbound and outbound qualified leads, run discovery calls using MEDDPICC, deliver online demos, drive full-cycle deals to close, and report on pipeline and revenue performance. The role partners with a Sr. SDR for sourcing, hands off onboarded customers to Customer Success/Support, and expects 5+ years of high-performance experience in B2B SaaS sales with a proven track record of quota attainment. Experience selling marketing technology is a bonus. Compensation stated as $115k base + $115k variable (OTE $230k USD).