Customer.io seeks a Senior Brand Designer to own brand design for product launches, web and campaign work, events, and templates. The role emphasizes AI-native workflows, building/maintaining Figma libraries and prompt/tooling, mentoring designers, and aligning brand with product and marketing. Compensation listed at $128k–$160k USD/year.

Customer.io seeks a Principal Product Designer (IC leadership role) to shape company-wide product design vision, drive strategy for their design system (Pluma), design for developer/builder audiences (CLI, API-first), lead AI/agentic interface design, partner with product and engineering leadership, and mentor staff designers. Requires 10+ years product design experience and experience shaping design direction at the company level. Role is remote for the Americas.