
Practice Manager - Implementation Services (Remote)
Lead and manage a Professional Services team responsible for implementing Veeva Quality Cloud, including hiring, performance management, staffing, and operational excellence. Serve as a Services Delivery Lead for multiple engagements (non-billable), engage with customers up to 25% of the time, manage escalations, support pre-sales, and coordinate cross-functional efforts to drive customer and employee success. Requires 10+ years software implementation experience and 8+ years people management.