
Manager, Technical Support
Remote role based in India leading a VSPA Customer Support team. Responsible for people management, coaching, hiring, workforce planning, incident and escalation handling, and improving support processes using tools like Tableau, Looker, and Zendesk. Requires 10+ years relevant experience (minimum 4+ years people management) and strong technical knowledge including Java, SQL, RESTful APIs, and cloud troubleshooting. Occasional travel may be required.








