Own and improve the Solutions Architect operational toolkit: define business requirements for systems and workflows, manage tooling and data-issue triage, partner with Revenue Technology and Analytics, implement intake/routing and automation, support capacity planning and reporting, and lead testing, rollout, and documentation. Requires experience with Solutions Architect/Sales/Customer Experience operations, CRM tools (e.g., Salesforce), reporting and data-quality practices, Excel/Sheets, and AI tools; SQL and DevSecOps/GitLab experience preferred.

Responsible for auditing and optimizing end-to-end business processes (with a focus on sales), assessing the systems landscape, defining integration and migration requirements, and overseeing system consolidation and migrations. Requires 5+ years in transformation/PMO/operations, experience with system decommissioning or consolidation (CRM/PSA/ERP/HRIS), and fluent English and Polish.

Operate as the operational backbone for the Office of the CISO: improve operating model and governance, own reporting lifecycle (OKRs/KPIs/KRIs), prepare executive-level narratives and Board materials, manage tools (WorkBoard, Asana, Jira, ServiceNow), lead the Crowd for Crowd program operations, support budgeting/headcount/AOP inputs, and apply AI to improve workflows. Role is remote-friendly (USA) with limited travel (~4x/year) and requires 10+ years of program management/business operations experience.

Role based in Luxembourg reporting to local Authorised Management and functionally to Tide's Chief Data and Technology Officer. Owns TPSA's ICT strategy and project roadmap, acts as service owner for the intra-group arrangement with Tide Platform Ltd, directs the outsourcing lifecycle across a third‑party estate, ensures DORA obligations are met (asset/classification, incident management, resilience testing, exit planning), sets first-line ICT security requirements (including AI governance), and leads ICT reporting and audits with the CSSF.

Netguru is hiring an IT Operations Team Coordinator (senior/manager level) based in Poznań. Responsibilities include running the Service Desk, owning tools like Google Workspace, Azure, O365, Jira, 1Password and Slack, managing a small team (3–5 people), ensuring KPIs/SLAs, handling hardware asset registry, and executing HR processes. Required: Polish (min. C1), English (min. B2), ITSM experience, ITIL Foundation, and experience managing macOS and Windows endpoints.

Associate Program Manager responsible for running established operational programs delivered via offshore BPO teams: weekly vendor check-ins, quality reviews, capacity tracking, intake/prioritization, SOPs and training, KPI reporting, root-cause analysis, automation/process improvements, partner onboarding, and supporting senior program managers. Requires ~1–2 years' program/project/operations experience and ability to work Mountain Time hours.

Twilio is hiring an Onboarding Operations Tech Lead to architect onboarding frameworks, automate manual processes, and manage high-stakes escalations. The role requires translating data and engineering changes into operational workflows, building SOPs/SLAs, and collaborating with Product and Engineering. Requires a bachelor’s degree or equivalent and 6+ years in operations, onboarding, implementations, or program management in tech/SaaS/FinTech environments. Remote (US) with ~10% travel.

Exec-level Tech Delivery Lead responsible for end-to-end delivery (schedule, budget, quality, margin) and representing the account to client technical leadership. Runs delivery via Technical Delivery Managers, PMs, Architects, and Product Managers, manages distributed onshore/offshore teams, mentors senior delivery staff, and supports account growth. Requires 15+ years of technology delivery experience; frequent client travel expected. Bounteous may sponsor eligible candidates for employment visas.

Tech Delivery Leader / Technical Director role overseeing end-to-end delivery (schedule, budget, quality, margin) for a client account, acting as the senior technical representative to the client's CTO/VP-Technical equivalents. Responsibilities include running delivery teams (Technical Delivery Managers, Program/Project Managers, Architects, Product Managers), resolving executive-level technical escalations, championing AI-assisted/agentic development practices, mentoring leaders, and identifying account expansion opportunities. Requires 15+ years of technology delivery leadership experience, experience with distributed onshore/offshore teams, and willingness to travel to client sites. Bounteous is willing to sponsor eligible employment visas.

Cribl seeks a Senior Manager to lead end-to-end commercialization (new product introduction), pricing, launch metrics, and M&A diligence/integration. The role partners with executive leadership and cross-functional teams (Product, Engineering, Sales, Marketing, Finance) to operationalize go-to-market motions for a multi-product SaaS company. Requires 10+ years in strategy, pricing, NPI, and commercialization at SaaS companies; base salary range $180,000–$240,000 USD.

Act as strategic partner to senior leadership to define and execute Member Operations strategy, translate objectives into actionable plans, run cross-functional initiatives, lead root-cause analysis and process improvements, manage governance forums and operational budget, and prepare reports and communications for executive stakeholders. Requires strong analytical, communication, stakeholder-management and programme-delivery experience in technology/operations environments.

Manage and grow a team delivering second-line advisory GRC coverage for technology and security domains (e.g., DR/resiliency, SDLC, AI, IAM, supply chain). Responsibilities include assessing risk and control effectiveness, partnering with engineering and security teams, driving remediation and governance improvements, coordinating with audit and policy teams, and enabling leadership decision-making. Base salary range: $193,970–$228,200 USD/year.

Individual-contributor Support Systems Lead role based in Replit's NYC office responsible for configuring and maintaining Zendesk and the broader support stack, building assignment logic, automations, integrations using APIs/webhooks, and self-service/in-product support surfaces. Requires 5+ years in support operations/systems, hands-on ticketing platform administration, experience with integrations and troubleshooting, and comfort working cross-functionally. Full-time, in-office role.

Lead Level 2 Data Center NOC Engineer responsible for leading incident response (Incident Commander), mentoring L1 NOC staff, owning uptime of physical infrastructure (UPS, PDU, generators, CRAC/CRAH), and performing L2/L3 networking troubleshooting. Requires 7+ years in NOC/data center operations, hands-on experience with DCIM/BMS (Distech, Schneider, RadixIOT), observability and ITSM tooling (Grafana, Zenduty, ServiceNow, Jira, SolarWinds), and basic scripting (Python, Bash, PowerShell). U.S. base salary ranges provided ($119,548–$180,890 annual across listed tiers).

CrowdStrike seeks a Manager, Data Center Capacity Management to lead a small team and own capacity planning across power, cooling, space and availability. Responsibilities include DCIM-driven capacity planning and inventory, physical audits supporting SOC 2 and SOX, standards and reporting, EOL planning/decommissioning, and project support. Requires 7+ years in critical environments, experience optimizing data center power utilization, hands-on DCIM use, team management, and U.S. citizenship or green card/permanent resident status.

Responsible for driving complex system-level integration programs (hardware and software) with OEM/ODM and partners, coordinating engineering design reviews, qualification/validation, and customer acceptance. Requires partnering across engineering, operations, quality, product and sales to resolve technical and logistical issues, manage risks, and report program status. Requires BS/MS (or equivalent) and 12+ years of relevant experience.

The Tech Operations Specialist will keep the field organization's AI tooling running day-to-day by maintaining an inventory of AI tools, building a library of field use cases, tracking adoption and utilization, processing access requests, and supporting data organization and hygiene (including gDrive/datasets). The role reports to the VP, Enablement & AI and operates in an all-remote, asynchronous environment.

Lead and deliver cross-functional technical programs in Ads Monetization engineering, partner with engineering leaders on prioritization and tradeoffs, improve execution processes, mentor teams, and apply technical judgment for large-scale systems. Base salary range listed: $194,600–$272,400 USD per year.

Tide is hiring a Senior Manager in Ongoing Monitoring (first line of defence) to own specific OM workstreams, manage headcount and workload forecasts, define SLAs, report to senior stakeholders, and identify efficiency improvements. The role requires experience with transaction monitoring/AML/financial crime processes, strong data and reporting skills (Excel, SQL, visualization), stakeholder collaboration, and operational problem solving. Location: Bulgaria (Sofia office mentioned).

We are hiring a GTM Operations Process Architect at Stripe to own end-to-end process, mechanization, and automation for Central Policy and Operations. The role leads the roadmap and implementation for territory, segmentation, quota, and adjustment systems—driving transition from external tools to Stripe-native solutions, designing Salesforce automations and approval workflows, building audit and governance frameworks, and enabling AI-ready process documentation. Minimum requirements include 10+ years of experience, strong SQL and data/systems integration background, and demonstrated experience in process redesign, automation, and cross-functional influence. Location: US Remote (national).