Own activation and expansion of ~100 mid-market accounts (typical customers: 100–999 employees) using Ramp's Bill Pay and Procurement products; drive onboarding (target: fully onboarded within 90 days), develop account strategies, collaborate with Product & Engineering, and use AI tools to streamline workflows. Requires 5+ years in customer success/account management/implementations. Locations include New York (HQ), San Francisco, Toronto, and remote US/Canada.

Twilio is hiring an AV & Events Engineer L4 based in the San Francisco office to design, configure, and maintain AV systems, provide remote and in-person event support including executive-level events, troubleshoot AV infrastructure, conduct training, and mentor End User Computing and Operations team members. The role requires ~8+ years of relevant experience, multiple AV certifications, and includes approximately 15% travel.

ClickUp is hiring a Senior Solutions Engineer to act as a technical partner to Commercial Sales and Success: deliver technical presentations and demos, design and implement customer-specific PoCs, resolve technical issues, facilitate data migrations, build reports and dashboards, and assist with RFPs. Role expects 5+ years in customer-facing technology roles and experience with integrations, APIs, automation platforms (Unito, Workato, Zapier, Integromat) and AI-enabled workflow automation. Visa sponsorship is not available for roles outside engineering/product.

This role combines day-to-day operational support and project work for enterprise collaboration systems (Zoom, Google Workspace, Microsoft 365). Responsibilities include troubleshooting, configuration, feature releases, documentation, incident investigations with security teams, vendor management, onboarding/rationalization of systems, and building custom tooling. Requires 3+ years administering enterprise systems, strong communication and analytical skills, and legal eligibility to work in the US. Base pay range: $85,000 - $135,000 (USD).

The Customer Success Engineer will provide technical product expertise and best-practice guidance in a pooled, post-sales model—delivering webinars, hands-on labs, office hours, and on-demand engagements; partnering with CSMs, AEs, and Renewals to support implementation, architecture, and adoption across source code management, CI/CD, DevSecOps, and Agile Planning.

Twilio seeks an AV & Events Engineer L2 based in San Francisco to manage and maintain AV equipment, provide technical support for meetings and events (including remote events and live streaming), support executives at conferences, collaborate with IT/facilities/vendors, and produce documentation and training. The role requires experience with industry AV hardware and software (e.g., Crestron, Extron, Logitech, Zoom), Mac and Windows proficiency, and roughly 3–6 years of relevant experience.

Responsible for planning, executing and monitoring global payroll implementation projects for the Nordics (focus Denmark). Serve as primary stakeholder contact, document decisions and SOPs, support parallel runs and first live payroll, mentor payroll generalists, and work with internal teams on UAT and process improvements with an emphasis on automation and AI.

Remote is hiring a Payroll Lead for Implementations focused on Denmark (Nordics). The role requires extensive client payroll experience, deep legislative knowledge of Denmark, and hands-on payroll implementation experience using tools such as Intega and local payroll systems. Responsibilities include leading implementation projects, documenting decisions and SOPs, supporting UAT and platform improvements, mentoring payroll generalists, and serving as primary stakeholder contact during implementations.

Remote is hiring a Payroll Lead for Implementations focused on the Nordics (primarily Denmark). Responsibilities include leading payroll implementation projects from planning through parallel runs and first live payroll, documenting decisions and SOPs, supporting/payroll operations handovers, participating in sales and client handovers, and improving processes and platform changes. The role requires extensive client payroll experience, strong Danish payroll legislative knowledge, proficiency with Intega and local payroll tools, accounting/reconciliation experience, and fluency in English.

Senior Manager, Implementation and Onboarding responsible for building and scaling multi-layered technical onboarding teams, owning strategy, execution standards, capacity planning, and high-risk escalations. Requires 8+ years in post-sale SaaS roles, 4+ years people management, technical familiarity with SSO/SCIM/directory services/APIs/CLI, and experience improving the customer lifecycle across onboarding, adoption, renewal, and expansion. Remote within the United States and Canada; occasional travel expected.

Forward Deployed Engineer responsible for partnering with customers to understand workflows and success criteria, designing and prototyping AI-native applications and agents, integrating with APIs and enterprise systems, deploying production-ready systems, troubleshooting adoption issues, and feeding implementation insights back to product and engineering teams. Role includes pre-sales technical support and customer-facing execution.

Forward Deployed Engineer working directly with customers to understand workflows and success criteria, design and prototype AI-native and LLM-powered applications and agents, integrate with APIs and enterprise systems, build and deploy production-ready systems, support pre-sales discovery, and collaborate with product and engineering teams to drive customer outcomes.

Work directly with customers to understand workflows and success criteria, design and prototype AI-native applications and agents, integrate with APIs and enterprise systems, build and deploy production-ready systems, and support pre-sale and post-sale technical activities. Requires strong software engineering experience, hands-on building of LLM/AI-powered systems, enterprise integrations knowledge, and customer-facing communication skills.

Work directly with customers to understand workflows and success criteria, support pre-sales discovery, design and prototype AI-native applications and agents, integrate with APIs and enterprise systems, deploy production systems, and feed product/engineering with implementation insights. Role emphasizes software engineering, customer engagement, and delivering measurable customer outcomes.

The Customer Success Architect will own a portfolio of customers post-sale to translate plans into success criteria, guide adoption and maturity of the GitLab platform (Git workflows, CI/CD, DevSecOps), provide hands-on onboarding and technical enablement, and coordinate across Product, Engineering, Sales, Services, and Support. Role is remote, focused on North America; US salary range provided.

Enterprise-facing Technical Success Manager role (staff level) responsible for strategic account planning, onboarding, building trusted relationships with engineering and security leaders, running QBRs, advocating customer needs internally, and removing technical/barriers to adoption. Requires 5+ years in customer-facing technical roles and experience with developer or application security tools.

Arize AI seeks a Forward Deployed AI Engineer to partner with enterprise AI teams to design, implement, and scale production-grade generative AI observability and evaluation solutions. The role is remote-first but requires candidates to be based in the New York City metro area. Responsibilities include building custom integrations and tooling, managing multiple customer engagements, and collaborating across Sales, CS, Product, and Engineering. Required experience includes 2-5 years of software development (comfortable in at least two of Python/Java/TypeScript), experience with MLOps and deploying Generative AI applications, and familiarity with cloud platforms (AWS/GCP/Azure), Docker, and Kubernetes.

Arize AI seeks a Forward Deployed Engineer based in the Singapore area to partner with enterprise AI teams on production-grade GenAI observability and evaluation. Responsibilities include designing and implementing integrations and tooling, managing multiple client engagements, and collaborating with Sales, CS, Product, and Engineering. Requires 2+ years software development experience, proficiency in at least two of Python/Java/TypeScript, experience with MLOps/Generative AI, and working knowledge of public cloud platforms and container orchestration (Docker, Kubernetes).

As a Senior SAP PP-PI consultant you will manage customer projects across all phases — conception, design, customizing, POC and roll-out of SAP ECC and S/4HANA — including MES interface conceptualization and implementing the Fit4Life Science template (Greenfield). The role requires business-fluent German and fluent English, a university degree and several years of relevant professional experience, familiarity with S/4HANA and Fiori, and preferably knowledge of other SAP logistics modules (PM/QM/SD/MM/WM/EWM) and modern project management methods (Prince2, SCRUM).

Work at the intersection of customer outcomes, product direction, and hands‑on engineering for strategic APJ accounts. Responsibilities include deep technical discovery, architecting and delivering deployment patterns and reusable accelerators across source control, CI/CD, security, compliance, and AI workflows, contributing upstream code/design when needed, and up to 50% travel for customer engagements.