
Engineering Manager, SupportX
Lead and manage a team of backend, frontend and applied AI engineers to define and execute the technical vision for SeatGeek’s core support tools and integrations. Responsibilities include hands-on delivery, architecture and code reviews, vendor selection, collaborating with product and design, recruiting, and providing career development and performance feedback. The role focuses on improving fan outcomes via AI agents, self-service, integrations with order/fulfillment/financial systems, and operational excellence.















