The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Summary
The VP of Revenue Operations is the executive leader responsible for defining and scaling the operating model that powers predictable, efficient revenue growth. This role owns the strategy, governance, and performance framework for planning, forecasting, analytics, inspection, process design, and revenue systems across the go-to-market organization.
This VP will report to the VP of RevOps & Enablement and partner closely with senior leaders across sales and customer-facing teams, FP&A and the Executive Leadership Team to set targets, improve forecast accuracy, raise productivity, and ensure the organization has the data, systems, and operational discipline needed to execute against company goals. This leader also builds and develops a high-performing RevOps organization that can support current scale while preparing the business for the next stage of growth.
What Your Impact Will Look Like
Set the operating model for Revenue Operations under the leadership of the VP of RevOps & Enablement, aligning planning, forecasting, performance management, process governance, and systems strategy to company growth goals.
Lead enterprise annual planning for the revenue organization in partnership with FP&A and commercial leaders, including capacity strategy, target setting, productivity assumptions, territory and coverage design inputs, and pipeline creation expectations.
Own executive forecast governance, including methodology, roll-up structure, inspection rigor, scenario planning, risk escalation, and communication of the business call to executive leadership.
Establish the company’s revenue performance framework, including executive dashboards, KPIs, operating reviews, management cadences, and analytics that guide strategic decisions across teams, segments, and product lines.
Partner directly with sales and other revenue leaders to identify growth opportunities, remove execution bottlenecks, improve pipeline quality and coverage, and increase efficiency across the customer lifecycle.
Serve as the executive sponsor for the revenue data and technology ecosystem, ensuring platforms, reporting architecture, and automation capabilities support scale, accuracy, adoption, and decision-making.
Drive cross-functional alignment on definitions, process standards, service levels, governance, and inspection practices to create a consistent revenue operating system.
Lead major transformation initiatives across planning, forecasting, segmentation, coverage, customer engagement processes, and systems adoption, ensuring strong change management and measurable business outcomes.
Build, mentor, and lead a high-caliber RevOps organization spanning planning, analytics, process optimization, and systems capabilities; develop leaders who can operate as strategic partners to the business.
Act as a trusted advisor to executive leadership, translating complex data into clear recommendations on growth strategy, investment priorities, and operating trade-offs.
You Will Love This Job If You Have
10+ years of leadership experience in revenue operations, sales operations, finance, strategy, consulting, or related go-to-market roles, including significant experience in B2B SaaS.
6+ years of senior people leadership experience, including leading leaders and building scaled operations teams through periods of growth and change.
Proven executive-level ownership of annual planning, target setting, forecasting, board or executive reporting, and performance management for a complex commercial organization.
Deep expertise in revenue management disciplines, including forecasting science, pipeline analytics, segmentation, capacity planning, territory strategy, and operating cadence design.
Strong executive presence and communication skills, with the ability to influence senior stakeholders and distill complex analyses into decisive actions.
Track record of leading revenue systems and data strategy, including CRM architecture, forecasting and planning tools, dashboarding, governance, and process automation.
Demonstrated success leading cross-functional transformation and change management initiatives with clear business impact.
Strong business judgment and financial acumen, with the ability to connect operational decisions to growth, productivity, and profitability outcomes.
Bachelor’s degree or equivalent practical experience; MBA or advanced degree is preferred.
Security Requirement:
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Pay Range
USD $190,000.00 - USD $230,000.00 /Yr.About Us
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- We bring in special guests from time to time to discuss issues that impact our employeepopulation
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a comprehensive and flexible benefits packagedesigned to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member:Flexibility & Balance
- Flexible Time Off –Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days –Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options –Including a 100% employer-paid plan.
- Employer HSA Contributions –When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program –Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave –For both birthing and non-birthing parents.
- Traditional & Roth 401(k) –With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms –Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Equal Opportunity Employer
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.You will be redirected to the company website to complete your application.
