Remote Account Executive role at SmithRx serving as a strategic partner to employers, health plans, and TPAs. Responsibilities include managing complex accounts, leading renewals, analyzing pharmacy claims to recommend cost-containment and clinical changes, delivering QBRs, coordinating cross-functionally, and mentoring junior account staff. Requires experience in PBM/health insurance and account management; travel up to 25%.

Founding Program Manager reporting to the Chief Customer Officer, owning execution and business outcomes for CCO-priority programs. Coordinate senior stakeholders across Sales, Customer Experience, Product, Marketing, Renewals, Professional Services, Data, and Enablement; track program health using data and connect execution to retention, expansion, adoption, and ARR outcomes.

Own the full client experience for a portfolio of Tier 1 enterprise accounts post-implementation, including onboarding, success plans, monitoring health (GRR, NPS, utilization), leading QBRs, and ensuring renewal readiness. Coordinate cross-functional teams and report account metrics; requires 5+ years in client success or account management in B2B SaaS and experience with Salesforce and customer success platforms.

Senior Delivery Partner (remote, US-only) owns delivery strategy and client relationships for strategic enterprise accounts from onboarding through steady state and expansion. Requires 8+ years in client-facing delivery, engagement management, or consulting; role involves change management, executive stakeholder communication, cross-functional leadership, and up to ~30% on-site time. Base salary range: $170,000–$190,000 USD; immigration sponsorship not available.

The Senior TAM will own customers' adoption lifecycle, serve as a technical advocate, run QBRs/EBRs with senior security leaders, monitor usage, create dashboards, and recommend best practices. Requires 5+ years in technical customer success or similar roles, experience with SIEM products (e.g., Splunk, QRadar, Arcsight), familiarity with SecOps and threat intelligence, and willingness to travel up to 25%.

Anomali seeks a Senior Technical Account Manager to own the end-to-end customer adoption lifecycle for its Intelligence-Native SOC Platform. The role requires deep technical fluency in SIEM and related security technologies, experience engaging senior security leaders (Director/VP/CISO), and responsibilities including onboarding, QBR/EBR delivery, usage monitoring, dashboarding, issue resolution, and cross-functional advocacy. Position is remote in the US with up to 25% travel; visa sponsorship is not offered.

Anomali is hiring a Senior Technical Account Manager to own customers' adoption lifecycle from onboarding to full production, drive QBRs/EBRs with senior security stakeholders, provide technical guidance on SIEM, SecOps and threat intelligence, monitor usage and advocate customer needs internally. Requires 5+ years relevant technical customer-facing experience, expertise with SIEM products, willingness to travel up to 25%, remote in the US with Bay Area hybrid option; not eligible for visa sponsorship. Salary range: $150,000–$180,000 USD (annual).

This hybrid role (based in New York City or Atlanta) leads discovery, solutioning, estimation, and commercial negotiations to convert customer modernization, migration, AI, and application development initiatives into Professional Services bookings. Requires a minimum of 5 years selling professional services or technology solutions, experience with databases and cloud technologies (e.g., AWS, GCP, Kubernetes/OpenShift), and willingness to travel for key engagements.

Doximity is hiring a Client Success Manager (Pharma) to manage the full lifecycle of client accounts within the Rx Business Unit. Responsibilities include cultivating client relationships, ensuring contract fulfillment, managing timelines, collaborating with internal and external teams to develop and launch content, monitoring campaign metrics, and forecasting deliverables. The role is remote in the U.S. and requires 5+ years of relevant account management experience in the pharmaceutical or healthcare consulting market.

The Director of Customer Sales will manage and scale account management operations, drive revenue and territory/account expansion, own quarterly forecasting and quota attainment, and oversee people management and P&L responsibilities. Requires a bachelor's degree and 8+ years of relevant sales leadership experience.

Lead, develop, and scale a high-performing Account Management organization focused on proactive client management, retention, satisfaction, and financial performance. Responsible for coaching managers and Account Executives, establishing operating rhythms and playbooks (account planning, QBRs, escalations), capacity planning, OKRs/reporting, and partnering cross-functionally with Product, Sales, Finance, Clinical, Legal, and Operations. Requires 10+ years in account/client success roles and 5+ years managing managers; healthcare/PBM experience strongly preferred.

Lead end-to-end customer experience strategy and program execution for critical onboarding journeys (identity verification, account recovery, login, new-user KYC). Partner with Product, Engineering, Design, Operations and Analytics to build scorecards, influence roadmaps, drive launch readiness, apply AI responsibly, and optimize operations using Eliminate/Automate/Optimize frameworks. Requires 5+ years of relevant experience.

Serve as the primary technical advisor for strategic U.S. Federal and defense customers, driving onboarding, integrations, upgrades, and platform optimization across on-premises, cloud, hybrid, and air-gapped environments. Role requires hands-on experience with Linux, networking, containers, CI/CD, scripting, and infrastructure troubleshooting; an active U.S. security clearance is highly desirable and eligibility to obtain clearance is required.

Implementation Consultant responsible for managing onboarding projects from kickoff through go-live for nonprofit and association clients. Role includes conducting discovery, configuring platform settings and workflows, supporting data imports and testing, troubleshooting, training client teams, documenting configurations, and collaborating with cross-functional teams to ensure smooth handoffs and successful implementations. Requires 2–4 years of SaaS implementation or technical consulting experience.

Responsible for defining and operating Stripe’s global executive advisory strategy, running the global Customer Advisory Board, launching and scaling regional/segment advisory programs, recruiting and engaging executive members, delivering high-touch events, synthesizing qualitative customer feedback, and partnering cross-functionally to ensure insights inform product and GTM decisions. Minimum requirement: 7+ years building and leading executive advisory boards or comparable programs.

Lead the design, launch, adoption, and evolution of premium support offerings; create governance, KPIs, and roadmaps; drive AI/GenAI and automation initiatives (including AI agents in Salesforce); partner with Customer Success, Product, Sales, and Support to scale operations and support revenue growth. Requires 10+ years in program management in SaaS or enterprise software. Travel not required.

The role owns Sysdig's enablement charter, new-hire onboarding and certification frameworks, recertification cadence, adoption of sales methodology (e.g., MEDDPICC), and the enablement tech stack (LMS, conversation intelligence, AI GTM tools). Requires 5+ years in sales/GTM enablement, experience building or rebuilding programs, measurement frameworks, and cross-functional collaboration with Sales, CS, RevOps, and Product Marketing.

Ashby is hiring an Integrations Consultant to lead technical, customer-facing HCM integration projects (Workday, UKG, ADP, Oracle, SAP SuccessFactors). The role involves defining technical requirements, advising on integration best practices and configurations, coordinating with cross-functional teams (Product/Engineering, Implementation, CSMs, Sales Engineers), and delivering integrations to achieve customer outcomes. The position is remote within the US and prefers availability in the EST time zone.

Lead WFM strategy for CX Operations including AI-informed capacity planning, workforce forecasting, scenario and cost modeling, and cross-functional alignment with Finance, Legal, and Compliance. Requires 5+ years in senior WFM/operations or strategic workforce planning roles in regulated/financial services contexts. Posted base salary range: $166,345–$195,700 USD/year.

Manager of Fraud Operations responsible for leading and developing a fraud investigations team, setting strategic vision, executing initiatives to scale operations, collaborating with cross-functional stakeholders, overseeing vendor performance, conducting root-cause analysis, and defining core metrics and SLAs. Requires 10+ years of experience in fraud, risk, or management roles with at least 2 years of direct people management; strong SQL and data-analysis experience preferred.