Responsible for end-to-end partner services operations (SOWs, invoicing, renewals, system access), building AI-driven workflows and agents to automate CX processes, producing reports and dashboards in Salesforce/ClickUp/Hex, and supporting cross-functional CX Ops initiatives. Role expects strong analytical skills, experience deploying AI-powered workflows, and proficiency with platforms such as Salesforce, Gong, ClickUp, Hex, Tableau, and Google Apps Script. Visa sponsorship is not available for this role.

The Voice Client Engagement Specialist delivers real-time, premium support to high-value Kraken clients. Responsibilities include resolving complex issues end-to-end, educating clients on Kraken products, identifying growth opportunities, maintaining quality/security/regulatory standards, and contributing product insights. Strong English communication, client instincts, de-escalation skills, crypto/trading knowledge and comfort with AI are emphasized.

Payscale is hiring a Senior Revenue Operations Analyst to drive GTM planning, reporting, and systems/automation (Salesforce and related tools). Responsibilities include building forecasts and dashboards, territory and quota modeling, data integrity initiatives, project-managing cross-functional GTM initiatives, and delivering executive reporting. The role is based in Manila with a hybrid model and a fixed Monday–Friday 10pm–7am Manila schedule.

Responsible for administering job advertisements, supporting sourcing (Boolean strings, outreach templates), managing recruitment system licenses and user access, coordinating recruiter onboarding, performing QA on recruitment reports and dashboards, and maintaining recruitment marketing templates, SharePoint resources, SOPs, and operational documentation. Requires 2–4 years relevant experience and proficiency with ATS, Excel, and SharePoint.

Operational and strategic lead for a small global working group focused on transformational classrooms and teacher development. Responsibilities include designing team operating rhythms, managing calendars and workstreams, project planning and tracking, drafting communications, facilitating cross-functional collaboration, and leading select initiatives. Travel up to 10%. No visa sponsorship provided; applications require English materials.

The Ecommerce Coordinator supports day-to-day ecommerce operations including creating and maintaining product listings, executing website and merchandising updates, assisting with product launches and promotions, moderating customer reviews, performing quality checks, publishing blog content to support SEO, and coordinating with internal teams. Requires 3+ years' related experience and familiarity with platforms such as Shopify, Salesforce Commerce Cloud, or Magento; shift work (5am–2pm Tue–Sat).

The Accounts Receivable Specialist will handle invoicing, monitor payments, follow up on overdue accounts, resolve billing discrepancies, perform customer and bank reconciliations, prepare AR and aging reports, and use ERP/Xero and Excel to support collections and reporting. Role is remote (PH time) and requires at least 3 years of AR experience supporting APAC.

CrowdStrike is hiring a remote Sales Engineer based in the Philippines to provide pre-sales technical engagement, run evaluations/Proofs of Value, create security assessment reports, support POV-to-revenue conversion, and liaise with customers/partners and corporate teams. Requires 10+ years in cybersecurity with strong pre-sales experience, endpoint protection and networking/security knowledge (firewalls, IDS/IPS, SIEM, cloud platforms, containers/Kubernetes, CTI), and strong communication and stakeholder management skills.

Contract QE Specialist role (WFH/Hybrid) in Manila/Makati City. Requires 6+ years' experience in software testing with strong test automation skills (Behave, Python), SQL, Docker, CI/CD integration, performance and resiliency testing, and tools such as Postman, Xcode/Android emulators, Node.js, Cucumber and Git. Responsible for driving testing across teams, identifying root causes, and proposing quality metrics and process improvements.

The role owns the full lifecycle of AI development: conducting SOTA research, fine-tuning foundational models (PEFT/LoRA/QLoRA), designing data and production pipelines, implementing MLOps (DVC, CI/CD, Docker, Kubernetes), and building low-latency APIs. Minimum requirements include an undergraduate quantitative degree (Master’s/PhD preferred), and 3+ years in a similar ML/ML engineering/research role. Work location is hybrid with ~2 onsite days per week in Metro Manila (Makati/Taguig).

Encora seeks an AI Scrum Master to guide a cross-functional engineering team to deliver production-grade AI-enabled solutions. Responsibilities include facilitating all Agile ceremonies, coaching on Agile/Scrum/Lean/NWoW, removing impediments, tracking sprint metrics, ensuring backlog readiness and alignment with business objectives, and supporting release planning. Work location: BGC/Taguig with a 2x onsite-per-week hybrid setup.

Seeking an AI Powered QA Lead to design and implement AI-driven QA strategies, build AI-enhanced test automation, lead agile and DevOps-aligned quality practices, and mentor QA teams. Requires 5+ years in QA and hands-on experience with AI-powered testing tools, modern automation frameworks, CI/CD, containerization, and proficiency in Python/Java/JavaScript/TypeScript. Work location: BGC/Taguig City (hybrid, 2 onsite days/week); company: Encora.

Senior AI Builder role requiring 6+ years software development experience (>=3 years building ML models). Responsibilities include solution architecture, integrating AI models with legacy systems (e.g., CRM, core wallet, SAP), driving CI/CD and MLOps practices, applying security-by-design and data privacy controls, and leading cross-functional teams using AI-assisted development tools (e.g., GitHub Copilot). Strong cloud (AWS/Azure/GCP), containerization (Docker/Kubernetes), microservices, APIs, Agile/DevOps and LLM/prompt-engineering expertise expected.

Human Made is hiring an Agile Delivery Lead (remote, APAC) to guide distributed squads delivering WordPress-based enterprise projects. Role focuses on applying Scrum/agile practices, delivery planning, client engagement, coaching the squad, managing scope and budget impact, facilitating workshops and meetings, and promoting continuous improvement. Salary range USD 55,000–75,000 per annum.

The role is responsible for maintaining and growing existing clients and developing new opportunities through prospecting and networking, managing the territory sales pipeline, providing monthly/quarterly forecasts, achieving sales budgets/quotas, and managing regional sales personnel (including inside sales and sales engineers). Requires a Bachelor’s degree and 5–7 years of directly related experience, competency with sales tracking tools, consultative selling skills, and strong communication.

The Senior Director, Government & Multilateral Affairs will lead global strategy, build coalitions of governments, multilateral organizations and other stakeholders, provide strategic advisory to network partners to access public and multilateral funding, strengthen policy environments for teacher workforce development, and generate learning and tools to position Teach For All as a global thought leader. Role requires at least 12 years’ relevant experience and English fluency; work is virtual with up to 20% travel.

First Manager of Product Support in APAC, responsible for leading a team of ~5 Product Support Specialists, developing regional support strategy, handling escalations, monitoring KPIs and SLAs, and collaborating with Product, Engineering, and Customer Success. Role emphasizes building processes, technical understanding of APIs/integrations, and coaching the support team.

The Chief Learning Officer for AI and Ed Tech will lead a global learning agenda on AI in education, drive strategic partnerships with AI companies, convene a cross-functional AI Circle across the organization, support partner innovation and scaling, and champion responsible AI and safeguarding. The role reports to the CEO, requires extensive senior experience (12+ years) and domain fluency in contemporary AI architectures and EdTech.

Responsible for end-to-end partner sales support across all regions (deal registration, pipeline management, quote/order processing, CRM hygiene, MDF administration) and for managing internal systems (Salesforce, deal desk, CPQ). Requires 3+ years in sales/support/partner operations within SaaS, strong CRM proficiency, excellent English communication, and willingness to flex hours to overlap with EMEA/AMER.

Appcues is hiring a remote Support Specialist based in the Philippines to provide written and live support (email, Slack, chat, phone, video), run training sessions, participate in support office hours, and present customer issues internally to drive prioritization. The role collaborates with CX, Finance, Marketing, and Sales teams and involves using AI tooling to improve support and customer outcomes. The shift covered is Monday–Friday 9am–5pm PST.