
Solutions Architect
ModSquad seeks a Solutions Architect with 5+ years in solution design, system architecture, or technical consulting to lead discovery, architectural documentation, and implementation handoffs. Role spans pre-sales, delivery, and post-delivery; requires experience with integration architecture (APIs/JSON), core partner platforms (Zendesk, Zoom CX, Workato, Observe.ai), and designing AI/agentic workflows with governance and LLM integration.












