
Customer Success Manager - Pharmacovigilance
The role is a Customer Success Manager responsible for acting as a trusted advisor and Pharmacovigilance (PV) expert for large global life sciences customers post-implementation of Veeva Pharmacovigilance applications. Responsibilities include relationship ownership, strategic guidance, creating customer roadmaps, product enablement, and cross-functional collaboration with Sales, Product, Services, and Strategy teams. Requires 7+ years in Pharmacovigilance, experience with large global pharmaceutical companies, and customer-facing consulting experience. Veeva Vault and PV software/SaaS experience are listed as nice-to-have.