
Principal Customer Success Manager - Ostro
Lead a portfolio of enterprise pharmaceutical clients for Ostro (Veeva), serving as strategic advisor to build executive relationships, maximize platform adoption and commercial outcomes, and translate analytics into business recommendations. Requires 7+ years in digital marketing strategy, client services, or account management within pharma/healthcare/life sciences, deep pharma and regulatory knowledge (MLR/FDA), and experience with HCP/patient website launches and Veeva product submissions.