Responsible for auditing and optimizing end-to-end business processes (with a focus on sales), assessing the systems landscape, defining integration and migration requirements, and overseeing system consolidation and migrations. Requires 5+ years in transformation/PMO/operations, experience with system decommissioning or consolidation (CRM/PSA/ERP/HRIS), and fluent English and Polish.

Role combines presales and Discovery work: turning fragmentary client input into quote-ready scopes, leading online and on-site Discovery workshops, writing functional and non-functional requirements, and maintaining Jira backlogs. Requires 5+ years as an IT/Technical BA (consultancy experience), strong workshop and scoping skills, BPMN/UML, Agile experience, product mindset/PO experience, technical fluency, fluent English (C1) and Polish (native), and willingness to travel across Poland and Europe.

Netguru seeks a Senior IT Business Analyst for a 3-month freelance (B2B) remote project to identify and implement AI-based improvements to business processes. Responsibilities include analyzing and mapping existing technology-driven processes, gathering and documenting business/functional/non-functional requirements for AI implementations, designing agent workflows (human-in-the-loop, escalation), conducting feasibility and cost/TCO analyses, defining metrics and monitoring agents, and collaborating with development teams. Requirements: at least 5 years' relevant experience, production experience with LLM/agentic solutions, agentic automation assessment, agent workflow design, metrics/evals, cost/TCO analysis, agents monitoring, and excellent English and Polish skills.