
Senior Manager, Engagement Delivery
The Engagement Delivery Senior Manager leads teams of program/project managers delivering complex, enterprise-level CRM and software engagements. Responsibilities include program governance, cross-functional alignment, Agile/Scrum delivery, budgeting, risk management, executive communication, and mentoring. Role may require about 50% travel; Agile SCRUM Master certification required and PMP and Salesforce certifications preferred.