Sr. HR Business Partner - EPD
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
We are seeking an exceptionally strategic, business-minded Senior HR Business Partner (Sr. HRBP)to join our Global HRBP team supporting ourEngineering, Product, and Design (EPD) organization.
In this US-based remote role, you will hold a dual mandate: serving as a key Strategic Business Partner to EPD Executive Leadership (VP+)globally, while also acting as theRegional HRBP for North America. You are much more than an HR functional leader; you possess deep technology and SaaS business acumen, understanding product release lifecycles, team topologies, and global product execution.
Our core EPD organization is anchored across three primary global hubs in the United States, Spain, and India. In this dual-impact role, you will align overall global EPD business priorities with North American regional execution, driving organizational design, multi-quarter workforce planning, and talent strategies that scale.
What you'll do
EPD Global Strategic Partnership
- Executive Advisory & Coaching: Serve as a trusted advisor, strategic thinker, and executive coach to EPD leaders (VP+), translating engineering roadmaps and product priorities directly into high-impact talent strategies.
- Organizational Design & Architecture: Diagnose business and structural challenges to design scalable team topologies, agile operating models, and resource allocation structures that optimize engineering velocity and cross-functional collaboration.
- Strategic Workforce Planning (SWP): Utilize workforce analytics and tech market dynamics to lead multi-quarter headcount planning, skill-gap analysis, succession modeling, and talent density strategies across global tech hubs.
- Transformational Change Management: Lead cross-functional change management initiatives across global locations, ensuring structural, process, or leadership shifts are implemented with high trust, absolute clarity, and minimal disruption to engineering deliverables.
- Data-Driven Diagnostics: Leverage workforce metrics (attrition, engagement, performance calibration, talent mobility) to identify root causes, diagnose organizational risk, and deliver proactive, measurable business solutions.
North America Regional Leadership
- Regional HR Execution: Act as the primary regional point of contact to translate global EPD priorities into local impact. Apply a robust working knowledge of employment compliance as a strategic tool to anticipate business continuity risks and proactively close gaps, relying on our established COEs for operational execution.
- Governance & ER Partnership: Partner closely with our dedicated Employee Relations and Compliance COEs to serve the business. Act as a critical bridge between leadership and these specialized functions, ensuring complex matters are navigated effectively while maintaining a focus on organizational health and continuity rather than direct ER ownership.
- Cross-Functional COE Orchestration: Partner extensively with People Team COEs (Total Rewards, Talent Acquisition, Talent Development, People Ops), FP&A, and Legal to design, deliver, and iterate integrated regional people solutions.
- Culture & Inclusion Advocate: Champion New Relic’s culture and AI strategies, facilitating leadership accountability, targeted retention initiatives, and high-trust work environments.
This role requires
- Experience: 7+ years of progressive HR experience, with a proven track record as a Sr. HR Business Partner directly supporting Engineering, Product, Design, or core technical functions within a fast-paced environment.
- Global Tech Track Record: Demonstrated experience supporting global engineering footprint models anchored across key international hubs (US, Europe, APAC/India).
- Leadership Coaching: Extensive experience coaching executive leadership, facilitating leadership team effectiveness, and managing complex employee relations in fast-paced tech environments.
- Tech & EPD Business Acumen: Fluent in tech and SaaS concepts; able to hold high-credibility conversations with Engineering VPs, Product Directors, and UX leaders regarding technical execution, team structures, and product scale.
- Global Mindset & Matrix Agility: Proven capability in driving alignment across multi-country organizational matrix structures (US, India, Spain), balancing global consistency with regional execution.
- Strategic Thinking & Problem Solving: Exceptional skill in stepping back from day-to-day operations to view organizational challenges holistically, solving complex problems through business-first HR solutioning.
- Data Literacy & Analytical Rigor: Skilled in interpreting HR metrics, workforce planning inputs, and financial data to build compelling business cases and guide executive talent investments.
- Attributes: A results-oriented self-starter who thrives in ambiguity, operates with high accountability, and manages multi-layered projects across a matrixed organization.
- Location: Remote, based within the United States.
Bonus points if you have
- Degree in Human Resources, Business Administration, Computer Science, or a related field.
- Professional HR certification (e.g., SHRM-SCP, SPHR, PHR).
- Prior experience scaling engineering and product teams within cloud infrastructure, observability, or enterprise SaaS verticals.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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