Quality Support 1

Pindrop is hiring an Audio Annotation Analyst to review and label audio, video, and interaction data against project-specific guidelines to support research on fraud detection, authentication, and synthetic content. Responsibilities include producing high-quality annotations, identifying anomalies and edge cases, supporting targeted investigations, maintaining annotation records, and collaborating with Research Scientists. Required skills include strong listening and observational abilities, attention to detail, experience with high-volume annotation work, familiarity with spreadsheets, and clear written communication. Role is remote for US candidates; compensation range provided.

Provide direct field assistance for AI Factory build implementations, including first-time deployments, bring-up, validation, and triage across rack, server, GPU, networking, storage, firmware/BMC, Linux, cabling, power, thermal, and deployment tooling. Collaborate with NVIDIA engineering, partners, and field teams to reproduce failures, collect diagnostic data, shorten resolution times, update readiness playbooks, and communicate status to leadership. Requires a Bachelor's/Master's (or equivalent), 5+ years relevant experience, and travel up to 50%.

The Associate Implementation Analyst leads the full lifecycle of client deployments and onboarding for MeridianLink software, gathering requirements, supporting configuration and validation, reviewing product workbooks, troubleshooting third-party issues, and coordinating project schedules. The role acts as a client liaison, educates clients on product capabilities, and communicates enhancement ideas to Product.

Provide primary technical contact and advocacy for premium public sector customers: onboard customers, run proactive health checks and training, research and resolve technical issues, lead escalations, author knowledge-base content, identify renewal risk and support account expansion. Requires strong customer-facing and technical problem-solving skills, experience with Windows Server and enterprise web/security technologies; travel up to 25%. U.S. base salary range $110,000–$160,000.

Veeva is hiring an Associate QA Engineer to own day-to-day QA across releases (data connectors, schema changes, rollouts, platform upgrades) and to build and improve test automation. The role requires entry-level to ~1–2 years of QA/testing experience, familiarity with Java, SQL, and Git, and experience or interest in automation frameworks (Cucumber, Selenium), AWS, and CI/CD tools such as Jenkins. The position is part of an evolving operations organization focused on testing AI-native systems and supports Veeva’s Work Anywhere approach.

Safeguard Global seeks a Salesforce Administrator focused on Service Cloud to maintain system stability, implement enhancements, configure objects/flows, handle user management and support requests, and assist with testing and deployments. The role involves working with MuleSoft integrations (Jira, Workday), AWS Telephony knowledge, and supporting Salesforce AI features such as Agentforce. Requires 3–5 years Salesforce experience, Salesforce Administrator certification (ADM 201) preferred, and professional/advanced English.

Sparksoft seeks a Jr. Data Quality Analyst to improve data quality for CMS programs, working with structured and unstructured data to develop automated reporting, validations, and dashboards. The role requires 2+ years in data/data quality analysis, experience with SQL, Python or R, Tableau/Power BI/AWS QuickSight, knowledge of PostgreSQL or Oracle, Agile/SAFe practices, and the ability to obtain/maintain a Public Trust clearance; candidates must have lived in the United States for 3 of the past 5 years. Position is remote or hybrid if local to Maryland.

Spreedly seeks a Support Engineer to own complex technical investigations for top-tier accounts: read source code, analyze logs, reproduce issues, troubleshoot SDKs (including Checkout SDK), and produce clear engineering escalations. The role also includes incident management, documentation improvements, retrospectives, cross-functional projects, and coaching support team members. Payments experience is strongly preferred. Role is remote within the United States; Spreedly cannot provide visa sponsorship and does not support remote employees living in New York.

Lead and manage a team of Transaction Monitoring Analysts focused on merchant acquiring and card payment fraud prevention. Responsibilities include supervising real-time and post-transaction monitoring, ensuring compliance with AML and card network rules (Visa, MasterCard), developing fraud mitigation strategies, capacity forecasting, performance management, training, stakeholder engagement, and use of data-driven insights to improve monitoring processes. Requires 3–5 years' relevant experience and willingness to work flexible shift patterns.

Parexel seeks a Regulatory Publishing Technical Consultant to provide technical support, troubleshooting, configuration, validation, and client consulting for regulatory publishing and submission management systems (e.g., eCTD tools, RIM platforms such as Veeva Vault, Documentum, EXTEDO, Lorenz, Calyx). Requires 3+ years' experience in regulatory operations/publishing, proficiency with Microsoft Office and Adobe Acrobat, and fluent English.