Helpdesk/ Service desk engineer

Broadcom MFG OPS SUPPORT 1 position located in Malaysia (Jitra, remote). Role references Wiegand assembly (UV glue). Application instructions note creating/signing into a candidate account and providing a home address if located outside the USA. Equal opportunity employer statement included.

Broadcom is hiring for a manufacturing operations support position (MFG OPS SUPPORT 1) focused on Wiegand assembly with UV glue processes. Position is listed for Jitra, Malaysia (remote location). The posting includes standard equal opportunity employer language. No specific responsibilities, experience, salary, or language requirements are provided in the listing.

Handle payroll tax-related inquiries and payroll processing support for US customers, develop and maintain documentation/FAQs, analyze support interactions for trends, partner with product, and own the most complex cases. Requires 1–4 years of US payroll customer support experience, English fluency, and residence in a Pacific or Mountain timezone state; hourly pay listed by tier ($22.19–$23.49/hour).

Sparksoft is hiring a Tier 1 Service Desk Representative to handle high-volume inbound inquiries (phone and email) for CMS/CCIIO, health insurance exchanges, agents, and issuers. Responsibilities include account access support (password resets, unlocks), logging tickets in ServiceNow, triaging to appropriate groups/systems, and providing policy/process guidance using knowledge base articles. Requires a minimum of 1 year call center experience, 1 year with ticketing systems and IVR, ability to obtain/maintain Public Trust clearance, and residency in the United States for 3 of the past 5 years.

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Remote (USA) senior Social Support Specialist responsible for end-to-end resolution of high-risk social media cases, approving public replies from junior specialists, detecting and routing live risks to Legal/Comms/Policy/Incident teams, leading shift and queue operations, and mentoring the social support team. Requires 4+ years in social media support/community management with at least 2 years handling escalations for a regulated company. Annual base salary range: $83,215–$97,900 USD. Quarterly in-person 'surges' are expected.

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