Help Scout

We're a remote first company

Being a remote first companyallows us to invest in the best people without being limited by geography. We go to great lengths toset you up for successfrom day one, and work hard tokeep the team connected

Take pride in your craft

Sweat the small stuff, and know that excellence in any one piece increases the potential of the whole project. Every job you do has your signature on it, so sign with pride.

Stay customer-driven

Everyone at Help Scout is aligned in our motivation to help our customers find success. We’d never sacrifice product quality or the customer experience for growth.

Be outcome-oriented

“That’s not my job” is not a phrase you’ll hear at Help Scout. Ownership means pushing towards greatness together, regardless of title, role, and responsibility.

Open positions

VP of Engineering

Full-time

68 days ago

United States

Help Scout seeks a VP of Engineering to report to the Chief Product Officer and join senior leadership teams. Responsibilities include defining and executing technical and AI strategy, driving code modernization, attracting and developing engineering talent, owning Engineering P&L with finance, and collaborating cross-functionally to deliver product roadmaps. The role is fully remote and limited to US-based applicants.

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