Technical Support Specialist

Full-time

today

Brasília - Brazil, Egypt, India, Argentina

Join Bask Health's Customer Support team to answer 600–700 subscriber queries daily, fix errors in the CS-tool queue, reroute orders, assist account managers, and report recurring issues to developers. Role focuses on operational efficiency and improving customer experience in a telehealth SaaS environment; prior support experience is a plus but not required.

Visual Designer (Remote)

Full-time

14 days ago

United States

Bask Health is hiring a remote Visual Designer to shape visual identity across web, marketing, and sales initiatives. The role involves creating website and marketing assets, social and email campaigns, sales collateral, and experimenting with creative campaigns and video. Candidates should be proficient in Figma, comfortable with HTML/CSS, have experience in product-led/SaaS contexts, an ear for copy, and be comfortable with metrics-driven testing in an AI-first workflow.

Pharmacy Operations Specialist

Full-time

19 days ago

United States, Philippines, Brazil, Argentina, Egypt

The Pharmacy Operations Specialist ensures medication data accuracy for compounded medications, supports vetting and onboarding of pharmacy partners, tracks regulatory alignment with NABP/DEA/state rules, logs and helps remediate operational issues and adverse events, and contributes to SOPs and cross-functional process improvements. Requires 2–6 years of relevant experience; exposure to compounding pharmacies, telehealth, and EHR/PBM environments is preferred.

Head of Compliance (HIPAA) and Security

Full-time

29 days ago

United States, New York

Reporting to the General Counsel, this role leads the organization's data governance, security, privacy, and HIPAA compliance frameworks. Responsibilities include advising executive leadership on cybersecurity and regulatory obligations, managing incident response and audits, drafting and enforcing policies and BAAs, and coordinating with outside counsel and regulators. Requires a J.D., active NY bar membership, and 4+ years of experience in health law, data privacy, or cybersecurity law.

Lead Customer Success Engineer

Other

46 days ago

Worldwide

Remote lead Customer Success Engineer role supporting a telehealth SaaS platform worldwide. Responsibilities include resolving customer issues, troubleshooting with engineering, developing internal tooling, owning product areas, improving documentation and processes, and participating in a weekend on-call rota. Requires 6+ years in Customer Success Engineering and experience with web architectures (Next.js/React), cloud/serverless, DNS, incident management, and SaaS billing.

Sales Engineer

Full-time

55 days ago

Worldwide

The Sales Engineer partners with Account Executives to run tailored technical demos and Proof-of-Concepts, field technical questions on integrations, APIs, security, scalability and data flow, and scope pre-onboarding work such as data migrations and custom integrations. Role requires familiarity with modern web architecture (Next.js/React), cloud and serverless technologies, DNS, metered billing/subscriptions, strong communication skills, and experience working with APIs and integrations.

Content Manager

Full-time

71 days ago

United States, New York, New York

The Content Manager works with the Creative Director and design team to translate campaign assets into platform-ready posts, stories, and short-form videos for Instagram, TikTok, Facebook, LinkedIn, and Twitter. Responsibilities include content creation and editing, scheduling and managing the content calendar, community monitoring and responses, tracking basic performance metrics and weekly reporting, trend research and rapid concepting, and supporting influencer outreach and live event coverage. The role expects 2–3 years of experience and familiarity with tools like Canva, CapCut, and Adobe apps.

Quality Assurance (QA) Engineer (Egypt Only)

Full-time

84 days ago

Egypt

Bask Health seeks a QA Engineer (Egypt only) to design and execute test plans for web apps and backend APIs, perform manual testing, define quality metrics, document test results, and support release readiness. Required: 2+ years QA experience, API testing, CI/CD testing knowledge, familiarity with tools like TestRails, ClickUp, BrowserStack, DataDog, Gherkin, GitHub, and experience in startup/agile environments.

Customer Success Project Manager

Full-time

117 days ago

United States

Bask Health seeks a Customer Success Project Manager to own the lifecycle of non-support customer requests (intake, triage, prioritization, tracking) and coordinate across Customer Success, Product, Engineering, and Operations. The role emphasizes an AI-first workflow (LLMs to draft and structure work), strong cross-functional coordination, backlog/prioritization skills, documentation of prompts/processes, and proficiency with project/task tools (Asana, Jira, Linear, ClickUp, Monday.com). Preferred experience includes SaaS or telehealth environments and familiarity with APIs, CRM systems, and Agile practices.

You're not everyone

Other

121 days ago

Worldwide

Seeking builders obsessed with revolutionizing healthcare to create a direct-to-consumer telehealth platform that empowers entrepreneurs. Emphasis on demonstrated ability to innovate and execute; traditional CV not required.

Senior User Experience (UX) Engineer

Full-time

121 days ago

Worldwide

Lead the redesign of Bask Health’s user interface to improve usability, simplify workflows, and align with brand guidelines. Responsibilities include user research, wireframes, prototypes, usability testing, and collaboration with developers and stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch) and familiarity with software development processes.

Senior Product Designer

Full-time

121 days ago

Worldwide

Lead the redesign of Bask Health's telehealth software UI: conduct user research, create wireframes and prototypes, streamline workflows and information architecture, run usability testing, and collaborate with developers and product stakeholders. Requires proven UX/UI experience and proficiency with design/prototyping tools (Figma, Adobe XD, Sketch).

Senior Front-End Software Engineer (Remote)

Full-time

121 days ago

Worldwide

Remote senior front‑end software engineer (full‑stack generalist) to work directly with CEO/CTO on a serverless, multi-tenant telehealth platform. Requires strong experience with Next.js, TypeScript, React, Tailwind, DrizzleORM and backend familiarity (Rust, MySQL, Node.js); responsibilities include designing and implementing services, end-to-end ownership, and collaboration with product team.

Senior Customer Success Manager

Full-time

121 days ago

Mexico

The role owns onboarding, value realization, engagement, expansion, and renewals for large/enterprise telehealth customers. Responsibilities include building logic-based/asynchronous visit workflows in the platform, triaging product and order issues, driving upsells (including medications), using LLMs and AI-first workflows to draft and validate communications, analyzing customer engagement metrics, delivering demos, and documenting prompts and processes. Requires 7+ years in Customer Success or related client services at a SaaS organization and experience with e-commerce and enterprise customer books of business.

Senior Back-End Software Engineer (Remote)

Full-time

121 days ago

Argentina, Brazil, Spain, Egypt, United States

Work directly with CEO/CTO to design and build Bask Health's serverless telehealth backend. Responsibilities include end-to-end ownership of services, writing well-tested code, prototyping with LLMs (Claude, Cursor), building for scale and reliability, and collaborating across the team. Required technical focus areas include Next.js, SST, TypeScript/JavaScript, Node.js, SQL databases and AWS services.

Sales Account Executive

Full-time

121 days ago

United States

Bask Health is hiring an Account Executive (3+ years experience) to prospect, demo, and close deals with DTC/e-commerce founders and growth-stage companies in a fast-paced startup. Responsibilities include outbound prospecting, pipeline management, discovery calls, ROI-driven demos, collaborating with marketing/sales ops/customer success, and meeting monthly/quarterly revenue targets. Occasional weekend work during peak periods.

Machine Learning Engineer

Full-time

121 days ago

United States, Brazil, India, Spain, Ukraine

Bask Health is hiring a Machine Learning Engineer to design, build, and ship AI-first product experiences for telehealth. The role emphasizes working with LLMs (Cursor, Claude), building ML pipelines and distributed data processing (Apache Spark, Databricks), cloud deployments (AWS/Azure/GCP, ECS/EKS/Lambda), and strong Python/TensorFlow (PyTorch a plus) skills. Candidates should have a bachelor's in a STEM field and 3+ years of professional ML or computer vision experience.

Front-End Software Engineer (Remote)

Full-time

121 days ago

United States, Brazil, Egypt

Bask Health seeks a front-end / full-stack software engineer to design, build, and ship product experiences for a serverless, multi-tenant telehealth platform. Core technologies called out include Next.js, Drizzle, SST, TypeScript, Three.js, React, Node.js and SQL. The role is AI-first (LLMs, Claude, Cursor) and emphasizes end-to-end ownership, prototyping with real users, reliability, accessibility, and performance.

Customer Success Engineer

Full-time

121 days ago

Worldwide

Remote Customer Success Engineer at Bask Health working worldwide. Responsibilities include resolving customer issues, collaborating with engineering to build/improve internal tools, troubleshooting and root-cause engineering, documenting AI-native workflows and prompts, and participating in a weekend on-call rota. Requires familiarity with web architecture, frontend frameworks (Next.js/React), cloud/serverless, DNS, SaaS billing models, incident management, and strong communication skills.

Customer Success Advocate

Full-time

121 days ago

United Kingdom, Portugal, Spain, Morocco, Argentina

Join Bask Health as a Customer Success Advocate to own the full customer lifecycle for telehealth customers in the UK, Portugal, Spain, Morocco, Argentina, and Brazil. Responsibilities include building logic-based questionnaires/workflows, onboarding and upselling medications, triaging software and order issues, using LLMs as part of an AI-first workflow, analyzing engagement metrics, delivering demos, and documenting AI-native processes. The role requires 5+ years in Customer Success or similar SaaS client-facing experience and proficiency in English.