What your day could consist of:
- Engaging with customers understanding their businesses, and their goals and challenges as they use our product
- Developing experiments focused on increasing trial conversion, product adoption, or expansion within ActiveCampaign products
- Prepare recommendations and present findings from experiment data to executive stakeholders
- Defining and monitoring KPIs that provide insight into the health of the business
- Measuring ongoing experiments to understand efficacy and determine next iterations
- Conduct market research, identify industry trends, and provide competitive analysis
- Incorporating pricing and packaging elements into a self-serve motion
- Monitoring and reporting on the impact on the business
You are a strong fit if:
- You’re a product leader with deep domain and passion for the tech landscape, with a deep understanding and background in transactional email
- You deeply understand building platform capabilities to unlock innovation with API first product capabilities; and balance that with intuition for creating great customer experiences
- You can gracefully manage ambitious stakeholders' requests and multiple priorities + distill them into the most important things to accomplish + create action plans to deliver
- You are obsessed with delivering customer value
- You possess entrepreneurial and ownership spirit and have the ability to thrive with ambiguity and change; and you’re a utility player when the situation calls for it
- You care about the details that matter and have a passion for great customer experiences
- You’re a great communicator
What is needed:
- 5+ years experience in product management (SaaS preferred)
- Experience in designing, implementing, and measuring B2B and B2C growth experiments
- Deep understanding of subscription products
- Strong entrepreneurial and ownership spirit with the ability to thrive in ambiguity
- Strong business acumen, including building business cases and developing clear hypotheses
- Strong project management skills
- Being an intellectually curious learner in a fast-paced environment
- Strong analytical skills with the ability to make decisions without perfect information
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