Join Astronomer's Customer Reliability Engineering team to become an Apache Airflow expert and provide white-glove, technical support to customers using the managed Airflow service. Responsibilities include troubleshooting Airflow issues, optimizing configurations, owning customer experience and SLAs, participating in on-call rotations (including a paid weekend rotation), and contributing to internal or open-source projects. Required background includes data engineering experience, ~4 years Python, ~1 year Airflow administration/DAG creation, container and Kubernetes experience, and experience with major cloud providers (AWS, GCP, or Azure).

The Technical Support Representative is a resident expert who fields complex/escalated technical issues for Granicus software, works directly with clients, upholds SLAs, coordinates with engineering, documents bugs and expected behavior, updates the ticketing system, creates knowledge base articles, provides on-call support, and helps train junior staff. Requires at least 1 year of technical support experience for cloud-based software, familiarity with ticketing systems (Zendesk/JIRA/Salesforce), and US citizenship with CJIS/FBI background check. Relational DB (MSSQL/PostgreSQL), Windows administration, CI/CD, GitHub, streaming/video, and enterprise SaaS experience are listed as desirable.

Independent contractor working within the Platform organization to handle technical tickets escalated by Customer Experience. Responsibilities include customer onboarding and decommissioning, data migrations and validation, environment verification and smoke testing on AWS (RDS, S3, EC2, ECS), Git/GitHub workflows, maintaining documentation, and collaborating with CX. Requires strong English communication, support/tooling experience (Jira/Intercom/Front), and basic security hygiene. Production access requires a background check.

Contract role within the Platform organization supporting Customer Experience: execute technical onboarding and decommissioning workflows, perform structured data migrations and validations, own escalated technical tickets (environment configuration, integrations, bulk updates), maintain documentation and runbooks, and drive process improvement. Requires hands-on AWS (RDS, S3, EC2, ECS), Git/GitHub, support ticketing experience, strong English communication, and basic security hygiene; Terraform, Kubernetes and Helm are nice-to-have.

The Support Engineer sits within Platform Engineering and partners with Customer Experience to execute customer onboarding/offboarding, perform SQL/data migrations, and resolve complex technical tickets. The role involves working with an Elixir backend, React frontend and GraphQL, validating AWS environments, using Git/GitHub, and maintaining runbooks and documentation.

Contract Support Engineer working within the Platform organization to resolve technical tickets from CX, run customer onboarding/offboarding, perform data migrations, validate infrastructure changes (AWS: RDS, S3, EC2, ECS), and maintain documentation and runbooks. Requires strong English communication, Git/GitHub proficiency, support-ticket experience (Jira/Intercom/Front), and a background check for production access.

Independent contractor working within the Platform organization to resolve technical tickets escalated by Customer Experience, execute onboarding and decommissioning workflows, perform structured data migrations, and maintain documentation and runbooks. Requires hands-on AWS (RDS, S3, EC2, ECS), Git/GitHub usage, experience with ticketing systems (Jira, Intercom, Front), strong English communication, and basic security hygiene. Nice-to-have skills include Terraform, Kubernetes, and Helm.

Contractor role within the Platform organization supporting a veterinary software client. Responsibilities include executing customer onboarding and decommissioning workflows, performing data migrations, owning technical tickets escalated by CX, maintaining documentation and runbooks, and implementing process improvements. Required skills include hands-on AWS (RDS, S3, EC2, ECS), Git/GitHub, support ticketing systems, strong written and verbal English, and basic security hygiene. Nice-to-have: Terraform, Kubernetes, and Helm. Role is 100% remote.

Red Hat seeks an experienced Technical Account Manager (OpenShift) to work with key customers in the Middle East, providing hands-on technical and architectural guidance for OpenShift, driving issue resolution with engineering and support teams, performing technical reviews, and managing customer engagement and documentation. Requires ~5 years of relevant experience and expertise with OpenShift, Kubernetes, containers, Ansible, and cloud management (CloudForms). Travel within the region expected.

Join the Platform Readiness team as a Systems Administrator to provide L3 support, create automated solutions (deployment pipelines, tests, monitoring), and operate complex production clusters across data centers. Requires 3+ years administering Linux production environments, scripting/automation experience (Ansible and/or Python), and good English communication.

Work directly with healthcare clients to gather requirements, validate quality measures, analyze and troubleshoot data using SQL, investigate and resolve data integration and ETL issues, modify queries, document findings, and collaborate with internal teams to deliver successful implementations while adhering to information security and HIPAA requirements. Requires 3+ years hands-on SQL experience.

Serve as final escalation point for complex, visible client technical issues involving relational databases, SQL, REST/SOAP APIs, Java, Linux/Unix, networking and enterprise systems (Oracle, SAP). Provide advanced troubleshooting, mentor junior staff, maintain shared environments, create knowledge-base content, and participate in on-call rotations. Role is remote in the USA with preference for candidates able to work Pacific Time hours.

Replit is hiring a Premium Support Engineer to deliver rapid, expert support for high-value customers. Responsibilities include diagnosing and resolving complex issues across the Replit platform, leading communications during incidents, escalating and tracking bugs with Product and Engineering, and contributing to tooling, automation, and documentation. Requires 4+ years in technical/developer support or systems engineering, strong debugging skills (JavaScript, Python or similar), and professional fluency in English and Japanese.

The Core Support Technician will implement and configure KnowBe4 products, investigate and resolve technical issues, manage the ticketing queue, and conduct technical walkthroughs/webinars while collaborating with Customer Success and Product teams. Role is hybrid (on-site and WFH) in Heredia, Costa Rica and requires at least 1 year of related technical support experience.

NVIDIA seeks a Network Field Applications Engineer to perform full-cycle validation, platform setup, firmware debugging, and system-level troubleshooting of NICs, DPUs, switches, cables, and DOCA software on OEM server platforms. Requires 2+ years' experience, strong hardware interface knowledge (PCIe, RDMA/RoCE, I2C, SPI, UART, I2S), and skills in test automation, Linux, and Python.

Lytx is hiring field-based Field Service Technicians to perform hands-on telematics and A/V hardware installations on commercial vehicles, conduct pre-site assessments, perform basic electrical and connectivity diagnostics using a DMM and diagnostic tools, manage trial hardware inventory, and communicate with fleet managers. Requires 2–4 years of hands-on hardware installation experience (vehicle telematics preferred), basic 12/24V electrical skills, a valid driver’s license, and willingness to travel frequently. Expected hourly rate: $33.42–$42.55. Benefits and incentive plan eligible.

Daktronics seeks a Remote Technical Support Engineer based from a home office within commutable distance of Brookings, South Dakota. Responsibilities include troubleshooting hardware and software issues for LED/display and audio systems via phone, email, and community requests; documenting interactions in Salesforce; creating knowledge base articles; participating in shift and after-hours rotations; and occasional travel/on-site work (including up to twice yearly travel to South Dakota for training). Typical pay range is $24.00–$25.00 per hour. Candidates must be eligible to work in the United States; Daktronics does not sponsor visas.

Red Hat is hiring a Technical Account Manager focused on OpenShift and infrastructure solutions to support enterprise customers in Brazil. The role involves providing adoption guidance and best practices, leading Technical Health Reviews, proactively preventing and coordinating resolution of incidents, liaising with product and support teams, and helping customers achieve business outcomes through configuration, tuning, and operational recommendations. Requires 5+ years in support/dev/engineering/IT/QA, expertise with OpenShift/Kubernetes/containers, familiarity with CI/CD and DevOps, ability to travel regionally, and a technology-related degree or equivalent.

Deliver configurations, system administration, advisory sessions, and managed services for MeridianLink Admin Pro clients. Responsibilities include eliciting and documenting requirements (including API/third‑party integration), recommending optimizations, managing customer relationships and dashboards, adhering to SLAs, and contributing to knowledge sharing. Requires 2–4 years' experience with loan or account origination systems and proficiency with Microsoft applications.

Coforge/Encora is hiring an onsite L2/L3 Support Engineer based in Mexico City or Guadalajara. The role focuses on production support and incident management: analyzing/resolving application issues, debugging/log analysis, automating alerts and responses, participating in change management, and improving run books and monitoring. Required: bachelor’s degree (or equivalent), 5+ years software development/production support, proficiency in Java 8+ and one of C/C++/Angular, experience with a scripting language (Shell/Perl/JavaScript/Python), UNIX troubleshooting, ETL/batch processes, familiarity with RDBMS (Sybase ASE/IQ, Oracle, DB2), and exposure to cluster/Big Data solutions (Spark, Hadoop, HDFS).