Senior leadership role reporting to the VP Global Field Marketing responsible for shaping and executing Americas field marketing strategy. Responsibilities include leading geographically dispersed field marketing managers, driving pipeline and demand generation across owned and third-party events, ABM and executive engagement programs, partnering with regional sales and global marketing counterparts, and using Salesforce and Marketo. Position requires ability to travel across the region; visa sponsorship is not available. Estimated base salary range: $193,000–$241,000 USD per year.

The Technical Account Manager provides technical and architectural guidance to assigned customers to optimize Red Hat infrastructure (notably OpenShift), builds strong stakeholder relationships, proactively identifies and mitigates issues, troubleshoots and escalates technical problems, and supports adoption of containerized and cloud solutions. The role requires 5+ years of relevant technical experience and may involve travel.

Zero-to-one leadership role to design and build an Account Management team that owns net revenue retention (NRR), renewals, and expansion. Responsibilities include team structure, hiring, coaching, quota setting, forecasting, CRM and pipeline management, cross-functional partnership, and building playbooks and enablement materials. Requires 8+ years B2B SaaS sales/account management experience with at least 3 years managing a team; remote (US only); up to 25% travel.

Astronomer seeks a Service Delivery Manager to run and coordinate customer professional services engagements, maintain project plans and backlogs, align stakeholders, surface and resolve delivery risks, and drive adoption of the Astro/DataOps platform. Role supports East Coast customers, is remote-eligible, requires a minimum of 5 years in project management or related roles in SaaS/technical services. Estimated salary $130,000–$140,000.

Lead, coach, and manage a team of Partner Relationship Managers responsible for post go-live partner success, technical data exchange oversight (EDI/ETL/API), and cross-functional collaboration to resolve operational issues and drive partner adoption. Requires multi-year experience in people management and healthcare/TPA or PBM environments, with strong escalation, governance, and stakeholder communication skills.

Lead technical advisor on Karat's interview platform, architecting and implementing interview frameworks, analyzing performance metrics with Content and Data teams, and conducting executive training and strategic reviews. Requires 7+ years of relevant experience, client-facing technical skills, SQL knowledge, up to 20% travel, and is limited to candidates residing in Oregon or Washington (U.S.); immigration sponsorship is not available.

The role is responsible for building and understanding customer reports and data sets, advising on data management best practices, driving product adoption, and managing project engagements across internal and external teams. Requires 3+ years of SaaS experience in customer success, consulting, implementation, or support and strong spreadsheet/reporting skills.

Rippling seeks an Implementation Consultant (Platform & Data) to manage implementation projects, build and consult on reporting and data needs, drive customer adoption, and provide white-glove support. Requires 3+ years of SaaS experience in customer success, consulting, implementation, or support and strong spreadsheet/reporting skills.

Role involves partnering with large customers to understand requirements, drive adoption of Rippling IT features, manage implementation projects, provide personalized support and training, and act as a product expert. Requires 3+ years managing IT setups or implementing IT products and familiarity with MDM, identity solutions, Google, Azure, and Okta.

DigiCert seeks a Technical Account Manager to act as a trusted technical advisor and primary point of contact for premium enterprise customers. Responsibilities include advanced troubleshooting, proactive issue management, product training, business reviews, and cross-functional advocacy. Requires 3+ years of technical/customer support or account management experience, strong PKI and networking knowledge, REST API/JSON familiarity, and fluency in English. Base salary range: $65,000–$75,000 USD per year.

Red Hat is hiring a Technical Account Manager for OpenShift to work with strategic enterprise customers in Austria (remote). The role involves providing technical and architectural guidance, proactive support and mentorship, incident management, collaboration with engineering/product/support teams, and maintaining customer environment documentation. Requires 5+ years of relevant experience and strong written and verbal skills in German and English; travel as necessary.

This SkillBridge (DoD CSP) Internship is a full-time, fixed-term position for members of the U.S. Armed Forces within their final 180 days of active duty. The Intelligence Analyst will support Falcon Intel Recon customers by triaging findings, guiding customers on intel, serving as an interface to CrowdStrike intelligence and engineering teams, and driving process improvements. The role emphasizes cyber threat intelligence, dark/deep web knowledge, customer-facing communication, and use of AI and APIs to enhance intelligence delivery.

Lead customer initiatives and build executive and technical partnerships across the Amazon ecosystem to accelerate AI workloads from discovery to production. Requires deep technical and business insight into AI infrastructure, GPU economics, performance optimization, TCO, and cloud workloads. Preferred familiarity with NVIDIA AI software (CUDA, TensorRT-LLM, NeMo, RAPIDS, Triton, Isaac) and experience implementing AI platforms at enterprise or hyperscale scale. Compensation ranges provided per level (USD/year).

Rippling is hiring a Customer Success Manager (internally titled Technical Account Manager) to manage a dedicated book of ~250 customers, focusing on retention, adoption, renewals, expansion, and account health. The role requires 2+ years of B2B SaaS customer-facing experience, strong discovery and communication skills, and the ability to develop account strategies and coordinate cross-functional resources to deliver customer outcomes.

Rippling is hiring a Customer Success Associate (Technical Account Associate) to support a pooled book of roughly 4,000 SMB accounts. Responsibilities include onboarding, troubleshooting, escalations, renewal conversations, proactive outreach based on engagement and usage, and surfacing expansion opportunities. Role is remote in the United States (candidates in the greater San Francisco Bay Area and New York City metro areas are not being considered) and targets candidates with ~6 months to 2 years of relevant B2B SaaS customer-facing experience.

The Inside Sales Support Representative works with Outside Sales partners to grow managed accounts by providing consultative support, accurate quotes and sales orders, end-to-end project ownership, issue resolution, post-sale follow-up, and cross-functional vendor coordination. Requires CRM and telephony use, customer service and project management skills, and a consultative sales approach. Minimum 1 year experience.

Senior Account Partner responsible for defining and executing account strategy for high-priority Canadian federal and provincial government accounts, leading pursuit of large multi-year services engagements (SOW/MSA-based), owning executive-level relationships, negotiating complex agreements, and driving professional services pipeline and bookings. Requires 8+ years in technology/consulting/professional services sales with experience in Canadian government procurement and bilingual English/French proficiency. Ontario base salary range provided.

Lead Coinbase’s global social support program, define playbooks/voice/tone, manage crisis communications and escalations, partner with Comms, Fraud, Product, and Trust & Safety, and present data-driven insights to executive leadership. Requires 6+ years leading social programs and experience with high-visibility, real-time support environments.

Lead and grow a resident professional services team to operationalize and support all CrowdStrike Falcon modules (Endpoint, Identity, Cloud, Next‑Gen SIEM/LogScale). Own pre-sales scoping through deployment, optimization and follow‑on support; supervise customer projects and partner with sales, product and engineering. Remote role (USA) requiring 8+ years in security professional services and up to 25% travel. Base salary range USD 140,000–195,000/year.

Manage a Professional Services team focused on Veeva RIM implementation and customer success. Responsibilities include hiring, performance management, staffing and resource management, executing as Services Delivery Lead for engagements (non-billable), coaching the team, supporting pre-sales and escalations, and coordinating across Sales, Product and Services. Requires 5+ years software implementation experience and 3+ years people management. Position is remote (EU/UK-based) with travel up to 25%. Total compensation range listed: 70,000–120,000 EUR.