
Technical Operations Manager
Customer.io is hiring a Technical Operations Manager on the Strat Ops team (Americas, remote). The role focuses on building AI-assisted internal tooling and integrations (Linear, Ramp, Notion, Slack, Google Workspace, 1Password, Kandji, GCP) using n8n, Python, TypeScript, and AI agents; documenting runbooks and enabling self-service; and supporting Strat Ops/BizOps. Required: 3–6 years in a technical generalist role at a B2B SaaS company, hands-on experience with Python/TypeScript/Node.js or Go, familiarity with LLMs and agent frameworks, API/webhook integrations, and at least one major cloud platform (GCP preferred).










