Provide first-line support for trading products (spot, margin, futures), Kraken desktop and related crypto deposit/withdrawal issues via text and live channels. Responsibilities include diagnosing and resolving trading issues, QA/testing of features, assisting with team QA/training, fee/margin/P&L explanations, and monitoring for fraud. Role is fully remote and requires working evenings and weekends.

The role is a post-sales technical subject-matter expert responsible for designing and delivering 1:many technical enablement (webinars, workshops), building structured PoC frameworks, producing deep technical assets (recordings, architecture guides, blogs), and acting as an escalation point for non-support architectural questions. Requires 5+ years in solutions engineering/DevOps/platform engineering with hands-on expertise in Docker, containers, secure software supply chain practices, and CI/CD. Remote-first; Docker does not offer visa sponsorship. EU salary band listed.

Red Hat is hiring a Remote Technical Account Manager (East US) to provide enterprise-level technical and architectural guidance for Red Hat Enterprise Linux. The role includes managing a small set of key customers, proactive technical reviews, incident management, documentation, and collaboration with engineering, R&D, and product teams. Candidates should have 5+ years of experience in support, engineering, IT, development, or QA and experience with RHEL (installation, patching, tuning, troubleshooting). Familiarity with Ansible/automation, container technologies (Docker/Podman/Kubernetes), configuration management, Git/SVN, RPM-based Linux, and cloud/container deployments is desirable. Salary range listed: $96,440–$154,190/year.

Appcues seeks a Technical Success Manager to be the primary technical partner for strategic customers. Responsibilities include owning technical onboarding (SDK implementation, integrations, data mapping, event tracking), training customers, designing and deploying in-app experiences for scoped premium services, auditing accounts, monitoring installation health, diagnosing and triaging issues, and documenting root causes. Role is remote for US candidates and must sit on the US East Coast. Compensation range listed is $60k–$80k USD/year (OTE).

Manage renewals for a defined portfolio, lead pricing and contractual negotiations, and guide customers through GitLab’s shift to consumption-based (Flex) pricing. Collaborate with Sales, Customer Success, Finance, Legal, and Product, use CRM and AI-powered tooling to monitor account health, forecast outcomes, and identify upsell opportunities. Position is remote (United States), quota-carrying, and includes a US base salary range of $65,520–$92,400 per year.

Lead go-to-market strategy and adoption for Veeva Link Key Accounts within assigned accounts, working with Account Partners to drive deals, renewals, forecasting, messaging, demos, and to champion customer needs to product teams. Requires 4+ years in sales/marketing/consulting, life sciences experience focused on US commercial operations, and a bachelor’s degree.

Serve as a strategic client partner for SeatGeek’s sports and entertainment clients: manage a portfolio of accounts, build relationships with senior stakeholders, drive renewals and product adoption, analyze usage and financial data (Looker, Excel, Google Suite), lead business reviews and cross-functional projects, and travel to client events up to ~25–30%. Requires 4+ years in a client-facing role.

Contract, remote role on the Implementations Team to migrate creators to Kit. Responsibilities include CSV imports, forms/landing page rebuilds, visual automation and sequence recreation, integrations, deliverability setup, and QA. Requires experience with email marketing migrations and technical onboarding, familiarity with multiple ESPs (e.g., Kajabi, ActiveCampaign, Mailchimp, Klaviyo, etc.), CSV handling, basic API knowledge, and clear client communication. Work is project-based and paid per completed migration; team operates mostly during East Coast business hours.

The Customer Success Architect will act as a trusted advisor for assigned customers, driving adoption and business outcomes for GitLab’s DevSecOps platform. Responsibilities include onboarding, building Customer Success Plans, managing escalations, liaising with Support/Product/Engineering, and providing technical enablement. Fluent German and experience in customer-facing post-sales or professional services roles are required.

Parexel is seeking an FSP Program Lead - Data Management to manage line managers and staff, oversee client accounts, ensure on-time/high-quality deliverables, handle resourcing and financial tracking, and support business development. Requires minimum 5 years of FSP Data Management leadership in a CRO setting, experience with resourcing projections and billing, knowledge of clinical trial operations and ICH/GCP/FDA/EMA guidance, and proficiency in written and spoken English. Role is remote (United States) with travel as needed.

Leads Inside Sales Support teams that provide transactional and relationship-driven support to Outside Sales Representatives (quoting, order processing, post-sales fulfillment) in the Greater Los Angeles and Las Vegas markets. Requires a minimum of 2 years related experience and 2+ years leadership experience, typically reports to Director Inside Sales Support, typically manages 5+ direct reports, requires overnight travel ~5–20%; pay range listed for certain US locales is $80,000–$110,000 per year.

Accountable owner of the customer's adoption lifecycle from onboarding to full production maturity for Anomali's security platform. Requires 5+ years in technical customer success/solutions/sales engineering, SIEM expertise (Splunk/QRadar/ArcSight or similar), experience with SecOps and threat intelligence, executive-level QBR/EBR facilitation, familiarity with tools like Gainsight/Salesforce/JIRA, willingness to travel up to 25%, and ineligible for visa sponsorship.

Responsible for developing and executing account-level strategies to grow revenue across strategic Factory Automation accounts. Engages engineering and purchasing stakeholders, manages pipeline and forecasting, provides consultative support through design and purchasing cycles, and generates customer insights. Requires minimum 3 years industrial sales experience; role includes ~30% overnight travel. OTE up to $135,000 plus car allowance.

The role owns complex enterprise customers using multiple Flexera solutions across cloud and on-premises, proactively managing value conversations throughout the customer lifecycle, identifying churn risk and expansion opportunities, leading cross-functional projects, and using tools like Salesforce and Gainsight to maximize product adoption and renewals.

Join Velocity Black by Capital One as a remote Travel Sales Associate working within the travel team to book flights, hotels, vacation homes and car rentals using GDS and online tools. The role involves liaising with clients and global suppliers to secure rates and perks, requiring proven travel-agency experience, strong attention to detail, communication skills, and availability for flexible hours (evenings and weekends). Applicants must reside in the UK.

Manage premier enterprise accounts with a focus on escalation and critical incident management, coordinating internal support engineers and cross-functional teams to meet SLAs. Responsibilities include monitoring account health, organizing case reviews, running postmortems, designing process improvements, managing on-call rotations and follow-the-sun handovers. Requires 5+ years of experience with enterprise-class software systems in a client-facing role and strong communication and stakeholder management skills.

The Sr. Customer Architect acts as a trusted technical advisor, defining Technical Success Plans and collaborating with account and services teams to ensure customers successfully deploy, adopt, and expand Elastic solutions. Role emphasizes hands-on technical guidance across Observability, Security, and Enterprise Search (Elastic Stack), aligning technical outcomes with customer business objectives to grow recurring revenue.

Red Hat seeks a Territory Services Manager (TSM) to create, position, negotiate, and close services opportunities for tier-1 telco accounts in Europe. The role owns the services pipeline and forecast, collaborates with delivery managers, architects, and partners to ensure successful execution, and manages stakeholder orchestration across virtual teams. Required: proven consultative selling and delivery experience in telco, SoW and RFX experience, commercial negotiation skills, TAM/learning services proficiency, and English and German language ability.

Remote (United States) Technical Support Manager role at Cribl responsible for leading a technical support team, managing customer escalations, reviewing cases and metrics, mentoring engineers, and maintaining processes to meet SLAs and CSAT. Requires a minimum of 3 years leading technical teams and 10 years in customer-facing roles; familiarity with big data and technologies such as Splunk, Elastic, Kafka, Kinesis and cloud platforms (AWS/Azure/GCP) is listed as a plus.

Lead strategic relationships with enterprise clients, own end-to-end customer experience, drive account growth, translate client feedback to Product/Engineering, mentor peers, and build scalable processes. Requires 6+ years in digital/search advertising or platform/account management and deep experience with ecommerce advertising platforms (Pacvue preferred).