Senior Audio Consultant Engineer (fully remote) responsible for implementing and debugging PipeWire + WirePlumber audio stacks including ALSA and system-level interactions. The role requires strong C and systems programming skills, deep understanding of core audio concepts (latency, formats, synchronization, buffering, resampling), experience debugging across Linux layers, customer-facing consulting, and contributing to upstream open-source projects. Nice-to-haves include ALSA kernel driver work, Rust, Bluetooth audio, DSP knowledge, and embedded/real-time Linux experience.

Backfill role to provide ongoing Oracle EBS support for CRM, Operations and Finance modules, handling incidents, maintenance, enhancements and regulatory/business changes. Work closely with business users, technical teams and external vendors to ensure stability, performance and availability of Oracle EBS.

12-month contract L2 Java Support Engineer role in Singapore. Responsibilities include supporting, monitoring, and troubleshooting production Java web applications; acting as a bridge between L1 support and L3 development teams; deploying applications to production and providing post-implementation support. Requires a relevant degree and a minimum of 2 years' experience in Java support with strong skills in Java, Spring, RESTful/SOAP APIs and web services.

Ashby is hiring a Support Engineer in APAC to investigate and resolve or escalate complex issues involving integrations, APIs, permissions, data, reporting, migrations, and workflows. The role uses tools such as GitHub, Datadog, databases, and application logs to validate issues, produce reproducible escalations for Engineering, improve documentation and enablement, and help define APAC coverage and handoffs with global teams.

Twilio is hiring a remote Technical Support Engineer 2 (Email Infra) based in India to support EMEA customers. Role requires 3+ years experience with email infrastructure (MUA/MTA), protocols (SMTP, SSL/TLS), RESTful APIs, cloud solutions, and network troubleshooting (TCP/UDP). Position is shift-based (typical EMEA-support shifts 12:00–21:00 or 13:00–22:00 IST) with occasional travel and rostering that may include weekends.

Canonical seeks a Linux/Desktop Support Engineer based in Singapore to investigate and resolve customer issues across the Desktop and Server stack for Ubuntu and related products. Responsibilities include owning support cases per SLA, troubleshooting (logs, stack traces, config), integrating Linux with authentication and network file systems, engaging customers via phone/ticketing/remote sessions, contributing knowledge-base articles, participating in a weekend rotation and traveling internationally up to twice a year.

Object First seeks a Technical Support Engineer to diagnose and resolve software and hardware issues for Veeam backup/storage customers. Responsibilities include troubleshooting, RCA and log analysis, validating documentation, building lab environments, and collaborating with cross-functional teams. Role requires proficiency in English and Italian and hands-on experience with Veeam ecosystem components (VMware, Hyper-V, public clouds), Ubuntu and Windows Server, and server hardware. Remote work options are available.

Ashby is hiring a Product Support Engineer for the AMER region (remote in the US or Canada). The role focuses on end-to-end technical investigations—using APIs, logs, databases, and the codebase—to determine root cause, produce reproducible escalations for Engineering, support data migrations and integrations, improve documentation and enablement, and contribute to regional coverage and operating practices.

ServiceTrade is hiring a remote Technical/Customer Support Specialist based in the U.S. The role focuses on queue-based resolution across email, tickets, chat, web sessions and phone, leveraging tools like Zendesk, error logs and API consoles. Requires a minimum of 1 year SaaS experience (or 2–3 years technical customer support), strong communication skills, and occasional travel several times per year.

Responsible for distilling monitoring data into actionable events for high-touch enterprise accounts, leading live event monitoring, coordinating maintenance and mitigation with engineering and incident commanders, managing CDN configurations, and driving problem management and continuous improvement. Requires 5+ years in network/systems engineering or NOC, strong networking debugging skills (cURL, traceroute, MTR), Linux experience, English fluency, and the ability to operate in 24/7 shift schedules.

Role responsible for managing and supporting Domino servers (mail routing, agents, database creation/replication, monitoring) and SharePoint farm infrastructure (web front/app/SQL servers, site collections, troubleshooting). Requires a minimum of 2 years post-graduate hands-on experience with Lotus Domino, and at least 2 years each with Windows and Linux server setup, patching and troubleshooting. Preferable experience with VMware Horizon View and SharePoint server administration.

Encora seeks a DB2 DBA in Singapore to support application teams by reviewing and optimising SQL, assisting database design (tables, indexes, relationships), troubleshooting database issues, supporting migrations across DEV/TEST/UAT/PROD, monitoring and tuning performance (tablespaces, statistics, buffer pools), and providing DB2 best-practice guidance. Minimum ~5 years relevant experience preferred; familiarity with JCL, VSAM, database utilities, and backup/recovery is advantageous.

Hiring a Mainframe Backup Administrator (contract) in Singapore to manage and maintain mainframe backup and recovery: operate CA 1, execute ADRDSSU and FlashCopy backups, perform tape lifecycle and offsite handling, support DR planning and testing, follow ITIL processes, and provide 24x7 on-call support. Requires 5+ years hands-on mainframe backup experience.

Join the Clinical Support team to support customers and internal stakeholders on Veeva Clinical products. Responsibilities include diagnosing and resolving complex production issues, replicating problems in test environments, coordinating releases and configuration changes, documenting processes, and interfacing with engineering, product management, and professional services. Requires familiarity with EDC (or 3 years relevant experience) and fluent English.

Permanent full-time frontline Software Engineer (Customer Support) at MariaDB/GridGain. Responsible for rapid triage, troubleshooting and resolution of production issues for distributed Java/JVM-based systems, adherence to SLAs, escalation handling, and customer communication. Requires experience with Java/JVM internals, GC/heap/thread dump analysis, Linux, Docker, Kubernetes, and distributed-system technologies such as GridGain/Apache Ignite, Kafka, Redis, Hazelcast, or Cassandra.

CrowdStrike seeks a Technical Account Manager (remote, Brazil) to serve as the primary technical contact for premium customers—handling onboarding, proactive health checks, escalations, knowledge-base creation, and renewal risk identification. Requires experience with Windows Server and enterprise web/security technologies, strong customer service and communication skills, professional English, and up to 25% travel.

Provide frontline technical support for CrowdStrike's Executive Briefing Center (EBC): configure, troubleshoot, and maintain audiovisual and video conferencing systems; prepare customized demo environments with sales and product teams; deliver discreet, white-glove support during executive briefings; and document SOPs, maintenance schedules, and disaster recovery protocols. Role emphasizes security best practices, on-call response, and use of AI technologies to improve workflows.

Remote (based in Colombia) role to investigate and remediate non-compliant activity on Twilio's platform across voice, SMS and email. Responsibilities include analyzing call detail records and traffic data, identifying bad actors and trends, taking action to stop abuse, and providing customer support. Requires 1-2 years' experience in fraud/abuse/compliance, willingness to work non-traditional hours, and occasional travel.

Work at the intersection of technical support, workflow automation, and applied AI to design and implement agentic AI systems, ticket triage, routing, knowledge retrieval, case summarization, and operational insights. Requires at least 3 years of relevant software, automation, or applied AI experience, strong Python and API skills, and experience building production internal tools; role is remote-first and lists a salary range of 125,000–170,000 USD per year.

Drive architecture and deployment of NVIDIA AI networking and GPU solutions in customer data centers, including fabric design, cluster bring-up, and debugging of RoCE/InfiniBand. Requires a BS/MS/PhD or equivalent and 6+ years of hands-on data center or cloud network engineering experience; role includes customer-facing activities, technical reviews, and building POCs.