As a Delivery Consultant, lead end-to-end post-sale deployments for high-priority enterprise accounts: own program plans, SOWs, BRDs, acceptance criteria, risk registers, partner relationships, and handoff to Customer Success. Requires 7+ years managing complex enterprise technology implementations, hands-on TPRM experience, fluency with Agile (and knowledge of Waterfall/hybrid), familiarity with JIRA/Kanban, use of generative AI tools, and strong stakeholder communication. Position is remote in Canada with up to 30% travel; target base salary CAD 130,000–165,000.

Red Hat is hiring an OpenShift Technical Account Manager to proactively support enterprise customers (remote, Brazil). The role provides adoption guidance, implementation best practices, incident advocacy, technical recommendations, and quarterly success reviews for OpenShift and infrastructure solutions. Requires 5+ years in support/development/engineering/IT/QA, experience with OpenShift/containers/Kubernetes, and the ability to travel regionally for customer visits.

Concierge Gen Ops Specialist / Principal Coordinator for Velocity Black (Capital One). Responsible for communicating with clients, restaurants, vendors and team members to complete end-to-end member requests across dining, experiences, travel and luxury goods; sourcing content ideas for the Content Team. Requires at least 1 year of luxury hospitality experience, flexible availability (evenings/weekends). Salary range listed: $56,800–$64,800 (annual) for listed locations. Capital One will not sponsor a new applicant for employment authorization for this position.

Deliver primetime reservations, develop and maintain relationships with top-tier restaurants and nightlife venues across major US markets, source content for the team, and service high-net-worth clients. Requires strong communication, relationship-building skills, flexible hours (evenings/weekends), and at least 1 year of fine-dining experience. Capital One will not sponsor a new applicant for employment authorization for this position.

Handle end-to-end travel bookings (flights, hotels, vacation homes, car rentals) for Velocity Black members using GDS and other online tools. Work with global suppliers to secure rates and perks, communicate with clients and team members, and operate in a shift schedule including evenings/weekends. Minimum 2 years luxury hospitality experience. Salary range listed: $56,800–$64,800 (annual). Capital One will not sponsor new applicants for this position.

Lead technical implementations and drive adoption of Chainguard images as part of Professional Services within Customer Success. Collaborate with account teams and Product/Engineering, maintain account architecture, test and document images, and support customer onboarding. Requires 4+ years post-sales experience, 8+ years developing multi-tier applications, strong Kubernetes and containers experience, up to 15% travel. Compensation: up to $195,000 base salary plus bonus and equity.

Chainguard is hiring a Senior Solutions Architect on the Professional Services team (Customer Success). The role leads customer implementations and adoption of Chainguard images, partners with account and engineering teams, and acts as a technical customer-facing resource. Requires strong experience with Kubernetes and containers, 8+ years developing multi-tier applications, 4+ years in post-sales/client support, excellent communication, and ability to travel up to 15%. Located in the Central Time Zone; remote-first. Compensation advertised up to $195,000 base plus bonus and equity.

Act as a Trusted Technical Advisor to customers: define Technical Success Plans, drive onboarding and adoption, remove technical frictions, liaise with Field and Services teams, and identify expansion opportunities to grow ARR. Requires hands-on technical background with observability, security, or enterprise search technologies, strong communication and presentation skills, and validated experience in similar roles. Position based in Germany with a high percentage of onsite work and travel.

Manager, Technical Account Management responsible for leading a team that provides technical account support, onboarding, project engagements and consultative practices to drive product adoption and customer loyalty. Role requires a bachelor’s degree or equivalent, a minimum of 5 years related account management experience and at least 3 years of high-level management experience (including within Professional Services, Technical Account Management or consulting). Key duties include developing TAM programs, managing resource utilization and KPIs, resolving escalations, coordinating cross-functional handoffs, and coaching direct reports.

Deliver configurations, system administration, advisory sessions, and managed services for MeridianLink Admin Pro clients. Responsibilities include eliciting and documenting requirements (including API/third‑party integration), recommending optimizations, managing customer relationships and dashboards, adhering to SLAs, and contributing to knowledge sharing. Requires 2–4 years' experience with loan or account origination systems and proficiency with Microsoft applications.

The Home Depot Virtual Apron Millwork Virtual Design Specialist provides remote support to online and in-store customers and associates—designing/customizing doors and windows, creating quotes, obtaining payment, and delivering consultative selling and visual merchandising. Position is remote, typically reports to a Contact Center Supervisor, requires a minimum of 5 years' relevant experience, and notes a pay range of $21.00 (hour) for specified locations. Travel is typically <5%.

Grafana Labs seeks an Associate Observability Architect to serve as the primary technical contact for a portfolio of customers, architect observability solutions, lead technical discovery, onboarding, enablement, troubleshooting and RCA, and advocate customer needs internally. Role is remote (US, PST preferred), requires 5+ years in technical support/consulting/TAM/SE/Professional Services, hands-on Kubernetes experience, strong observability knowledge (Grafana, Prometheus, Loki a plus), and up to 25% travel.

Grafana Labs is hiring an Associate Observability Architect to serve as the primary technical owner for a portfolio of Grafana Cloud customers. Responsibilities include architecture and implementation guidance, technical discovery, troubleshooting and RCA, onboarding, enablement, training, documentation, and advocating customer needs to Product and Engineering. The role is 100% remote with East Coast (EST) location preference, requires 5+ years in technical support/TAM/consulting/SE/Professional Services, experience with Kubernetes and observability tooling, and up to 25% travel. US OTE range provided: $139,000 - $167,000 (USD, yearly).

Remote Technical Account Manager supporting a financial services customer in the Central/Eastern US: specialize in Ansible Automation Platform, coordinate across Red Hat teams, provide strategic and technical guidance, manage cases and documentation, and visit customer sites as needed.

The Regional Account Manager is responsible for meeting renewal and net renewal targets, identifying upsell opportunities, owning account plans and key customer relationships, conducting QBRs, resolving escalations with internal partners (Sales, Support, Operations, Finance), and managing a high volume of enterprise accounts. Requires 2+ years in account management for tech solutions, strong forecasting/analytical skills, quota ownership, and the ability to travel for onsite visits.

The Service Delivery Manager owns day-to-day operations, SLA/KPI tracking, escalation handling and client communication for a portfolio of enterprise accounts. The role coordinates across engineering, QA, product and commercial teams to ensure timely, high-quality data delivery, monitor feed performance, manage change requests and contribute to margin and risk management.

Own executive-level relationships and strategic engagement for enterprise customers; collaborate on deployments, architecture, and operational best practices; run workshops and Customer Business Reviews; support sales on renewals and expansions; identify and mitigate account risk; mentor junior team members. Requires 5+ years in customer success/solutions engineering or related SaaS/cybersecurity roles and hands-on experience with Kubernetes, cloud platforms, scripting, and API integration.

Responsible for end-to-end partner sales support across all regions (deal registration, pipeline management, quote/order processing, CRM hygiene, MDF administration) and for managing internal systems (Salesforce, deal desk, CPQ). Requires 3+ years in sales/support/partner operations within SaaS, strong CRM proficiency, excellent English communication, and willingness to flex hours to overlap with EMEA/AMER.

Owner of the setup-to-spend onboarding journey (login, invites, HRIS/SCIM, multi-entity setup, policies, cards, first spend). Works cross-functionally with Product, Engineering, Design, Data, CX, Sales, CSM, and Operations to identify root causes, build operating cadences, use AI and data to drive fixes, and measure impact on metrics such as support tickets per active user, onboarding success, time to first successful spend, and NPS. Requires 3+ years in product operations, product or program management, consulting, customer success, or a related customer-facing analytical role.

Twilio is hiring a Senior Field Enablement Business Partner to join Global GTM Enablement and partner with Global Customer Services to design, localize, and roll out enablement programs. The role involves facilitating vILT and in-person sessions, partnering with Learning Experience Design, analyzing performance data to identify gaps, and iterating curriculum to drive measurable performance and revenue impact. Remote within Canada (Ontario, British Columbia, or Alberta); ~15–25% travel expected.