Lead strategic, multi‑stakeholder client relationships for high‑value global accounts, build tailored success plans, manage risk, and deliver measurable outcomes across retention, renewals and growth. Use Salesforce and data to provide performance visibility, support upsell/forecasting and mentor colleagues; fluent English is required. Experience with HR or payroll solutions and managing complex, multi‑country portfolios is expected.

Role to grow and expand existing MSSP partner relationships across Central Europe by driving upsell, cross-sell and account expansion. Requires 1+ years quota-carrying technology sales experience, fluency in German and English, experience with Salesforce/CRM, knowledge of SaaS and cybersecurity/managed services, and collaboration with internal teams and Solutions Architects.

Provide Apache Airflow expertise and hands-on troubleshooting for customers using Astronomer’s managed Airflow service. Responsibilities include Airflow administration and DAG support, cloud and Kubernetes-related troubleshooting, maintaining SLA-driven customer experiences, participating in on-call rotations, and contributing to monitoring, alerting, and open-source efforts. Role requires strong Python and data engineering experience.

The Customer Reliability Engineer - Infrastructure operates and improves the reliability of cloud infrastructure and Kubernetes clusters for Astronomer's managed Airflow service. Responsibilities include incident response, monitoring and observability, automation, participating in on-call rotation, working directly with customers to meet SLAs, and contributing feedback to product teams. Requires ~5 years' experience (including 3 years with Kubernetes), strong Linux and Python skills, and experience with at least one major cloud provider (AWS, GCP, or Azure).

Responsible for managing an assigned book of business and supporting the account management team with reporting, escalation research, data activities, implementation support, and client relationship management. Requires 1–3 years of account management experience in healthcare benefits, pharmacy benefits, or commercial health insurance.

The Technical Account Manager will be the designated technical contact for strategic customers, troubleshooting complex issues, collaborating with customers' developers and Twilio product/engineering teams, and delivering proactive recommendations to reduce downtime. Required: 4+ years experience, Twilio Messaging and/or Voice experience, RESTful/API knowledge, network connectivity (TCP/UDP) and SSL/TLS basics. Occasional travel may be required.

Join Veeva as a Customer Success Manager responsible for ensuring customer success with Veeva Clinical products post-implementation. The role owns relationships with application owners, provides strategic guidance, identifies value opportunities, and liaises with internal teams. Requires 7+ years in clinical operations within life sciences, SaaS experience, and experience with large global pharmaceutical customers; travel up to 25%.

Veeva is hiring a Customer Success Manager to support 4–6 large global customers using Veeva Clinical applications. The role requires 7+ years of clinical operations experience, SaaS/cloud application experience, customer-facing consulting and stakeholder management; ability to travel up to 25%. Listed base pay range: $100,000–$180,000.

Join Veeva as a Customer Success Manager for Clinical Operations to support 4–6 large global customers post-implementation of Veeva Clinical applications. Responsibilities include owning customer relationships, acting as trusted advisor, driving adoption and value, liaising with internal stakeholders, and providing strategic guidance on product releases and roadmaps. Requires 7+ years in clinical operations within life sciences, SaaS experience managing clinical applications, and customer-facing consulting experience. Base salary range listed: $100,000–$180,000 (USD, annual).

Inside Sales Support Representative supporting managed account growth and Outside Sales through consultative quoting, order management, issue resolution, post-sale follow-up, and account administration. Requires use of CRM and telephony systems, 1+ years of work experience, and is based in California (virtual) with a typical shift of 8am–5pm PST.

Axios is hiring a remote Client Success Account Manager to lead post-sale account management and campaign execution for new and existing growth accounts. The role requires 1+ years of client-facing digital campaign management experience, strong communication and project management skills, media planning and reporting ability, and a revenue mindset focused on retention, renewal, and upsell.

Headspace is hiring a Client Executive (Mid‑Market) to serve as a primary point of contact and trusted advisor for SMB and Mid‑Market clients across the US. Responsibilities include driving adoption and engagement, managing renewals and upsell/expansion, delivering metric-based reporting, maintaining client documentation (Salesforce, Asana, Google Suite, Highspot, Brandfolder, Ironclad), and collaborating with Sales, Product, and Marketing. The role requires 4+ years of relevant client-facing experience and permanent US residency (remote or hybrid in San Francisco).

Own a portfolio of employer accounts, partner with HR and benefits leaders to drive product adoption, engagement, retention, and expansion. Use tools such as Salesforce, Gainsight, and Looker to diagnose client health, run QBRs/ABRs, provide implementation support, and deliver data-driven strategic recommendations. Role is remote for candidates in Costa Rica or Mexico and requires fluency in English and Spanish and 6+ years managing client relationships or selling to HR leaders.

Lead strategic customer relationships across Granicus solutions, own a book of business, drive program delivery and compliance, provide CX and human-centered design expertise, generate upsell and cross-sell opportunities, and serve as primary executive contact. Role expects 2+ years relevant experience and may require occasional travel for in-person customer meetings.

The role manages enterprise customer relationships and program delivery to maximize value and drive renewals/expansions. Requires 5+ years of software/service delivery and enterprise SaaS deployment experience, strong program/project and stakeholder management skills, and ~20% client travel. Hybrid role with Europe hub in London.

Responsible for nurturing and scaling Tide's partner ecosystem: manage a portfolio of partners, lead a team, run QBRs, optimise partner lifecycle and processes, ensure regulatory/brand compliance, and execute growth initiatives. Requires 8+ years in SaaS/Fintech/high-growth environments, experience with CRM and PRM tools, and strong cross-functional leadership.

The role is responsible for independently running accurate, on-time payroll for a defined client portfolio in Germany, acting as primary client contact, advising on German labor, social security and tax matters, performing compliance reviews, and contributing to payroll system development and automation. Requires 3–5 years German payroll experience, business-fluent German and English, and familiarity with payroll tools and standard office software.

Datadog is hiring a Technical Account Manager based in South Africa (remote/hybrid). The TAM will provide hands-on technical services to mid-market and enterprise customers, advise on product adoption, analyze IT operations, participate in Monthly/Quarterly Business Reviews, collaborate with product and engineering teams, and travel up to 30%.

NVIDIA is hiring a Senior Customer Technical Program Manager to manage schedules, deliverables, and cross-functional execution for key partners (including OEMs, CSPs, and system integrators). The role requires 8+ years of program/project management experience in IT, software, or embedded systems, a strong technical background in hardware/software product development, and experience leading global programs through full development lifecycles. Travel up to 10%.

The Client Experience Manager will work with clients and internal teams to ensure accurate client-facing reporting, extract insights from healthcare claims data, support onboarding and user training, manage inquiries and technical support (logging, triage, tracking), implement policy configurations in the Rialtic application, monitor client usage, and communicate SLAs/invoicing. Requires 5+ years in operations or client experience/success in healthcare with payment integrity experience; frequent travel is expected.