
Enterprise Account Manager
Serve as primary relationship owner for assigned enterprise customers to drive satisfaction, retention, and expansion. Lead onboarding to accelerate time-to-value, guide customers through platform features (including Agent 3, Plan Mode, automation), execute renewals with expansion focus, maintain customer health scores and forecasting in HubSpot, and provide ongoing training and strategic guidance. Requires strong communication skills, experience with CRM tools, data-informed problem solving, and 3+ years in customer success, enterprise account management, or technical sales (preferably in SaaS or developer tools).










