Responsible for distilling monitoring data into actionable events for high-touch enterprise accounts, leading live event monitoring, coordinating maintenance and mitigation with engineering and incident commanders, managing CDN configurations, and driving problem management and continuous improvement. Requires 5+ years in network/systems engineering or NOC, strong networking debugging skills (cURL, traceroute, MTR), Linux experience, English fluency, and the ability to operate in 24/7 shift schedules.

Role responsible for managing and supporting Domino servers (mail routing, agents, database creation/replication, monitoring) and SharePoint farm infrastructure (web front/app/SQL servers, site collections, troubleshooting). Requires a minimum of 2 years post-graduate hands-on experience with Lotus Domino, and at least 2 years each with Windows and Linux server setup, patching and troubleshooting. Preferable experience with VMware Horizon View and SharePoint server administration.

Encora seeks an L2 Linux + Microsoft Windows Server Administrator based in Singapore. Key duties: install/configure and administer Linux servers (Red Hat, SUSE), troubleshoot Linux OS issues, apply patches and OS upgrades, manage VMs (cloning/snapshots), prepare testing and production environments, maintain system documentation, support end-users, train others, and participate in disaster recovery activities. Minimum required: at least 2 years hands-on Linux server administration experience and 1 year VM experience.

Encora seeks a DB2 DBA in Singapore to support application teams by reviewing and optimising SQL, assisting database design (tables, indexes, relationships), troubleshooting database issues, supporting migrations across DEV/TEST/UAT/PROD, monitoring and tuning performance (tablespaces, statistics, buffer pools), and providing DB2 best-practice guidance. Minimum ~5 years relevant experience preferred; familiarity with JCL, VSAM, database utilities, and backup/recovery is advantageous.

CrowdStrike Services is hiring a Platform Professional Services Associate Consultant to manage end-to-end deployment, configuration, optimization and operational support of the CrowdStrike Falcon platform and related applications. The role supports customer onboarding, troubleshooting, scripting and API integrations, vulnerability/asset management, and assists Incident Response/Forensics teams. Expected schedule is 4x10‑hour weekend-shift days (Wed–Sat or Sun–Wed), remote in the USA, requires a bachelor’s degree and a minimum of 2 years’ experience performing IT deployments or in an end-user/customer IT environment; travel up to 25%.

Provide advanced onsite and remote technical support in a primarily Apple macOS environment, troubleshoot complex hardware/software/authentication/connectivity issues, support Google Workspace/Slack and conferencing systems, manage device enrollment/patching/software deployment via MDM (e.g., Kandji), assist with IAM (MFA/SSO) and incident response, document runbooks in the ITSM platform, and mentor Tier 1 staff. Role requires 4+ years of relevant IT/helpdesk experience and presence onsite in Foster City (minimum four days/week).

The Media Monitoring Automation Specialist will migrate manual workflows into automated, human-in-the-loop systems (using tools such as n8n), configure pipelines for content acquisition, validation, tagging, summarization and delivery, maintain SOPs and documentation, monitor and troubleshoot workflow and data quality issues, and support vendor-related processes. The role is remote (Bulgaria), requires up to 10% travel (including an annual company offsite), and the listed gross monthly salary in Bulgaria is approximately 1,200 EUR.

Muck Rack seeks a Media Monitoring Automation Specialist to migrate manual workflows into automated processes, configure and maintain workflows for content acquisition, validation, tagging, summarization and delivery, document SOPs, troubleshoot automation and data quality issues, and collaborate with internal teams and vendors. Role is remote (Bulgaria), requires up to 10% travel, and lists a gross monthly salary for Bulgaria of ~1,200 EUR.

Hiring a Mainframe Backup Administrator (contract) in Singapore to manage and maintain mainframe backup and recovery: operate CA 1, execute ADRDSSU and FlashCopy backups, perform tape lifecycle and offsite handling, support DR planning and testing, follow ITIL processes, and provide 24x7 on-call support. Requires 5+ years hands-on mainframe backup experience.

Provide global support for Veeva Clinical products, troubleshoot and replicate production issues, coordinate releases and configuration changes, and liaise with engineering, product, and professional services. Role requires being based and eligible to work in the United States, fluency in English, and either a university degree or 3 years of relevant experience. Optional weekend on-call responsibilities; base salary range $50,000–$75,000.

Permanent full-time frontline Software Engineer (Customer Support) at MariaDB/GridGain. Responsible for rapid triage, troubleshooting and resolution of production issues for distributed Java/JVM-based systems, adherence to SLAs, escalation handling, and customer communication. Requires experience with Java/JVM internals, GC/heap/thread dump analysis, Linux, Docker, Kubernetes, and distributed-system technologies such as GridGain/Apache Ignite, Kafka, Redis, Hazelcast, or Cassandra.

Provide front-line technical support and maintenance for a large portfolio of WordPress sites: triage and resolve front-end tickets, update complex themes and custom Gutenberg blocks using React, debug cross-browser and responsive issues, improve accessibility, and contribute to product UIs such as ElasticPress and SiteWatch. Role is remote and open to applicants located anywhere within the United States.

Payscale is hiring a Technical Account Manager to serve as a technical advisor for customers using Payscale products (Marketpay, Payfactors). The role combines compensation domain knowledge and technical skills (APIs, SFTP, SSO, HCM systems), requires 3+ years relevant experience, and involves customer relationship management, troubleshooting, training, account planning, and product feedback. Position is remote for the United States with occasional in-person events.

Cribl is hiring a Senior Customer Success Engineer (remote - Germany) to act as a technical, post-sales trusted advisor for enterprise customers. Responsibilities include onboarding, driving adoption and expansion, designing data pipelines for observability/telemetry (logs, metrics), troubleshooting, and working cross-functionally. Requires minimum 5 years' related customer-facing experience; knowledge of observability tools and data platforms (e.g., Splunk, Elastic, Datadog, Snowflake) and cloud providers (AWS, Azure, GCP). Base salary range listed: €70,600–€100,000.

Hands-on role focused on designing and executing Workfront system configuration (custom forms, project templates, workflows, approvals), supporting automation with Workfront Fusion, integrating via APIs, troubleshooting configurations, supporting QA cycles, identifying technical risks, and maintaining technical documentation. Position is offered as fully remote.

Technical Account Manager (remote, Brazil) responsible for serving as the primary technical contact for premium CrowdStrike customers: onboarding, proactive health checks, product training, knowledge-base creation, escalation management, renewal-risk identification and supporting account expansion. Requires experience with Windows Server and enterprise web/security technologies, professional fluency in English, and up to 25% travel. Bonus skills listed include Linux, macOS, Python, REST API, CISSP/ITIL and prior SaaS customer-success experience.

Twilio is hiring an AV & Events Engineer L4 based in the San Francisco office to design, configure, and maintain AV systems, provide remote and in-person event support including executive-level events, troubleshoot AV infrastructure, conduct training, and mentor End User Computing and Operations team members. The role requires ~8+ years of relevant experience, multiple AV certifications, and includes approximately 15% travel.

Elastic is hiring an IT Support Technician to work on-site in the Austin office 5 days/week. Responsibilities include end-to-end employee onboarding, ticket management, device provisioning and support (laptops, network devices, printers, AV), hardware/software inventory, patch management, vendor coordination, and identifying process improvements. Requires 3+ years of corporate IT support experience and proficiency with macOS and Windows; experience with cloud-hosted tools (G Suite, Okta, ServiceNow), device management (JAMF, Intune, Meraki), and networking fundamentals.

This role combines day-to-day operational support and project work for enterprise collaboration systems (Zoom, Google Workspace, Microsoft 365). Responsibilities include troubleshooting, configuration, feature releases, documentation, incident investigations with security teams, vendor management, onboarding/rationalization of systems, and building custom tooling. Requires 3+ years administering enterprise systems, strong communication and analytical skills, and legal eligibility to work in the US. Base pay range: $85,000 - $135,000 (USD).

Twilio seeks an AV & Events Engineer L2 based in San Francisco to manage and maintain AV equipment, provide technical support for meetings and events (including remote events and live streaming), support executives at conferences, collaborate with IT/facilities/vendors, and produce documentation and training. The role requires experience with industry AV hardware and software (e.g., Crestron, Extron, Logitech, Zoom), Mac and Windows proficiency, and roughly 3–6 years of relevant experience.