Webflow seeks an IT Support Specialist based in Buenos Aires (hybrid 1–3 days/week) to resolve employee tickets using AI-powered tooling, maintain AV and office technology, troubleshoot macOS devices and peripherals, manage hardware/software inventory, support new-hire onboarding and equipment provisioning, and partner with Workplace Experience on on-site builds. Requires 2–4 years of hands-on help-desk experience and availability to perform in-office work with occasional travel to other offices.

Provide end-to-end Slurm support and incident resolution for production AI/HPC clusters, diagnosing scheduler components (slurmctld, slurmd, slurmdbd), scheduling and resource-management features, and surrounding infrastructure (Linux, networking, storage, authentication, databases, GPUs). Requires 5+ years administering Slurm in production and strong Linux administration, diagnostics, and communication skills; includes creating KB articles and collaborating with engineering.

Role involves owning Slurm support cases end-to-end for production AI and HPC clusters, diagnosing issues across slurmctld/slurmd/slurmdbd, scheduling, resource management, authentication, networking, storage, containers, and GPUs. Requires 5+ years of hands-on Slurm production experience, deep Linux sysadmin skills, strong troubleshooting and communication, and experience with large-scale or heterogeneous cluster environments.

Replit is hiring a Premium Support Engineer (remote, Singapore) to deliver rapid, high-quality technical support to top-tier customers. Responsibilities include diagnosing and resolving complex issues across the Replit platform, owning incident communications, escalating and tracking fixes with Product and Engineering, improving internal tooling and automation, and mentoring other support engineers. Requires 3+ years in technical/developer support or systems engineering and strong debugging skills (JavaScript, Python).

Front-line role for high-value enterprise customers: diagnose, reproduce, and resolve complex platform issues; manage SLAs and incident communications; escalate to Product and Engineering; build internal tooling and documentation; mentor other support engineers. Requires 4+ years in technical/developer support or systems engineering and hands-on debugging experience (JavaScript, Python, or similar).

The role is a senior technical support position on the Qualified/Agentforce team at Salesforce, focused on handling support requests across channels (live chat, email, video), diagnosing and triaging bugs with engineering, supporting Success Architects on customer calls, contributing product and documentation feedback, and participating in incident response. Requires 5+ years of B2B SaaS support experience, a bachelor’s degree, extensive Salesforce CRM knowledge, familiarity with marketing automation systems, JavaScript and API error troubleshooting, and web/platform technologies.

Designated Technical Account Manager at Twilio providing proactive technical guidance and resolving complex issues for strategic customers during 9am–6pm ET. Role requires strong experience with RESTful APIs, cloud solutions, server-side languages (Java, Node.js, PHP, C#, Python), client-side JavaScript (React/Redux), networking (TCP/UDP, SSL/TLS), and telecom/VoIP concepts (WebRTC, SIP). Occasional travel and possible holiday coverage may be required.

Join Veeva Managed Services to support Vault Safety post-implementation for biopharmaceutical customers. The role involves configuring and supporting Vault Safety, understanding customer business and IT requirements, guiding adoption of best practices, collaborating with product teams, and delivering post-implementation programs. Requires 5+ years in life sciences with majority in drug safety/pharmacovigilance, experience writing complex SQL on safety datasets, prior work with safety systems (e.g., Argus/Aris/Emperica/RxLogix), strong English communication, and willingness to travel (~25%).

NVIDIA seeks a Senior HPC/Network Engineer (Italy, remote) to deploy, manage, and support InfiniBand networks in Linux environments for AI Factory systems. Role involves customer engagement from planning through implementation, troubleshooting, documentation, and feedback to internal teams. Requires a bachelor's or equivalent, 5+ years' experience with InfiniBand networks, strong troubleshooting skills, and excellent English. Italy base salary ranges provided for levels 3 and 4.

Provide day-to-day technical support across hardware, software, identity, network, and cloud applications; support onboarding/offboarding, device provisioning, access management, and asset tracking. Requires foundational macOS/Windows knowledge, familiarity with Google Workspace and device-management tools, troubleshooting skills, and an interest in automation and AI-related tools. Annual salary range stated as $75,000–$103,000.

Stability AI seeks an IT Support Engineer to respond to hardware, software, identity, network, and cloud-application issues, manage onboarding/offboarding and device provisioning, administer Okta and Google Workspace and device-management tools, support SSO/MFA/endpoint security, maintain asset inventory and documentation, implement automations, and collaborate with Security, People, Legal, Finance, and Engineering. The role includes evaluating emerging workplace technologies such as generative AI and MCP integrations.

The Senior Manager, Support (Americas) will lead and develop a regional team of up to 15 Support Engineers, oversee day-to-day support operations, manage escalations and high-severity incidents, and drive adoption of AI and automation to improve support delivery. The role partners cross-functionally with Customer Success, Product, and Engineering and requires 5+ years leading technical/customer support or service delivery teams. Applicants must be legally authorized to work in Canada or the United States; the company does not provide visa sponsorship for this role.

NVIDIA seeks a Data Center Infrastructure Specialist to plan and implement data center infrastructure (floor plans, rack elevations, cable deployment, point-to-point design) and support cluster deployments. The role requires 5+ years' experience with servers, network equipment, storage, and virtualization, strong documentation and interpersonal skills, and willingness to travel. Preferred skills include network certifications such as CCIE and experience with InfiniBand.

Hands-on role focused on debugging (DNS, TCP/IP, routing, TLS/SSL, HTTP/REST), troubleshooting integrations (cURL/Postman), onboarding and driving customer integrations to go-live, and owning incident/maintenance communications and decisions during PT business hours. Includes weekend on-call rotation (every 3rd weekend). Remote-first hiring across the United States and Canada. Salary range stated: $80,000–$120,000 USD/year.

Individual-contributor Support Systems Lead role based in Replit's NYC office responsible for configuring and maintaining Zendesk and the broader support stack, building assignment logic, automations, integrations using APIs/webhooks, and self-service/in-product support surfaces. Requires 5+ years in support operations/systems, hands-on ticketing platform administration, experience with integrations and troubleshooting, and comfort working cross-functionally. Full-time, in-office role.

Individual contributor Support Systems Lead responsible for configuring and maintaining Zendesk and the support stack, building integrations and automations (APIs, webhooks, scripting), partnering with Engineering on self-service and in-product support, and supporting tooling across in-house and outsourced teams. Full-time role based in Foster City, CA with in-office requirement Monday, Wednesday, Friday. Requires 5+ years in support operations/support systems.

NVIDIA is hiring a Data Center Infrastructure Specialist to design and implement data center infrastructure solutions, perform datacenter planning (floor plans, rack elevations, cable deployment, point-to-point design), validate work instructions, document processes, and oversee on-site vendor work. Requires 5+ years' experience in data center infrastructure or field service, relevant degree or equivalent, strong knowledge of servers, network equipment, networking, storage, and virtualization. Travel is required; network certifications such as CCIE and experience with InfiniBand are advantageous.

Join Storyblok as a Technical Support Engineer II to manage escalated customer cases end-to-end, reproduce and write bug reports, troubleshoot applications built with modern JavaScript frameworks, consume RESTful and GraphQL APIs, and mentor Technical Support Engineer I. Role is remote for candidates in Costa Rica, Colombia, or Mexico; requires 3+ years of support or software engineering experience and fluency in English.

Customer-facing senior support role responsible for end-to-end ownership of top-tier customer issues for Ping Identity's cloud identity platform. Duties include troubleshooting REST APIs, SSL/TLS, LDAP, cloud and virtualization environments, collaborating with Engineering/SRE/Product teams, participating in on-call rotations, documenting bugs and knowledge base articles, and contributing to process and training improvements. Requires a minimum of 8 years' related experience.

Join LivePerson as a Technical Support Engineer II to resolve complex technical issues for enterprise customers, collaborate with product and development teams, analyze recurring issues to improve support tools/processes, mentor team members, and work 24/7 shifts including on-call duties. Requires a minimum of 3 years in Tier 2/3 or equivalent customer-facing support and strong English communication skills.