
Customer Onboarding - Technical Account Manager (Remote, BRA)
Join CrowdStrike as a Technical Account Manager to onboard mid-market Premium Support customers, lead new customer implementations, research and resolve technical issues, escalate and manage complex cases, create knowledge base content, and act as a customer advocate. Requires professional fluency in English, experience with Windows Server and enterprise web technologies, strong customer service and problem-solving skills, and up to 25% travel. Bachelor's degree or equivalent; ITIL/PMP and 3+ years in related SaaS/customer success roles listed as bonus points.
















