
Sr. Product Engineer
Role on the Agents team building end-to-end AI-powered customer support experiences. Responsibilities include shipping LLM-backed flows, retrieval and embeddings, agentic tool-calling, and polished accessible UIs; building evaluations, guardrails, monitoring, and production readiness; and working closely with PMs, designers, and customers. Tech stack includes TypeScript/React, Kotlin/Java/PHP, Elasticsearch, ClickHouse, Kafka, Flink, RabbitMQ, MySQL/PostgreSQL, vector search, and AWS.













