Regional Renewals Sales Manager (Americas). Lead a regional renewals team, build and execute territory and account plans, ensure accurate pipeline and forecasts in Salesforce, support contract closures to meet bookings targets, coach and mentor sales reps, and represent Canonical at customer and industry events. Requires leadership experience, enterprise/open source/software sales experience, strong planning and reporting skills, and professional written and spoken English. Travel regionally and internationally (twice yearly) is expected.

Graduate Customer Success Manager (remote, worldwide). Primary responsibilities include supporting customers by resolving ticket requests, onboarding new users, enriching documentation, driving digital campaigns, identifying high-risk and high-potential customers, collecting and formatting customer feedback for product teams, and collaborating with Sales and Support. Role focuses on Canonical products such as Ubuntu, MAAS, Landscape, OpenStack, Ceph, Kubernetes and data applications. Requires customer-facing experience, strong presentation and organisational skills, passion for technology (Ubuntu), teamwork and excellent English.

Canonical seeks an Enterprise Customer Success Manager based remotely in EMEA to manage a portfolio of customers, drive onboarding, identify renewal/expansion opportunities, coordinate cross-functional projects, run customer/business reviews, support reactive tickets, and run campaigns. Requires native-level French, excellent English, a minimum of 5 years' IT experience and exposure to Linux/cloud/infrastructure technologies (e.g., Ubuntu, MAAS, OpenStack, Ceph, Kubernetes).

Remote role managing a portfolio of enterprise customers worldwide. Responsibilities include onboarding, coordinating complex projects with technical and business stakeholders, running regular customer/business reviews, identifying growth and renewal risks, creating multi-customer campaigns, handling support tickets, and influencing product and process improvements. Requires a minimum of 5 years' experience related to IT and exposure to topics such as Linux, cloud, storage, networking, security, migration or IoT; strong presentation, cross-functional collaboration and process skills; English proficiency.

Responsible for proactively closing subscription renewals and related expansions, reviewing customer usage and subscription history, preparing renewal quotes and ordering documents, and engaging customers to ensure successful renewals. Requires experience in high-volume environments, attention to detail, familiarity with Salesforce/CRM, and advanced professional English. This role is remote for candidates in Colombia.