Bask Health is hiring a Customer Success Account Manager to own the full customer lifecycle for telehealth customers across multiple countries. Responsibilities include onboarding, designing logic-based asynchronous visit questionnaires, helping customers launch and upsell medications, triaging software and order issues, analyzing engagement metrics, delivering demos, and documenting AI-native workflows. Role requires 5+ years of Customer Success/Client Services experience, experience in e-commerce and enterprise-sized customer accounts, and willingness to work weekends.

Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion, and renewals. Build logic-based questionnaires and AI-native workflows, triage platform and order issues, run demos, analyze customer engagement metrics, and collaborate with product, sales, and marketing. Requires 5+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and enterprise customers.

Join Rippling's Professional Services to implement and configure the core Platform: discover customer needs, build custom workflows and formula fields (RQL), create advanced reports, configure permission profiles and approvals, train customers, and coordinate with product and engineering. Requires 2+ years SaaS experience in professional services/implementation/customer success and strong SQL/Excel skills.

The role partners one-on-one with mid-market clients to manage end-to-end implementations of Rippling’s suite (HR, Payroll, Benefits, IT), align on timelines and goals, drive adoption, and collaborate with Sales, CX, Product, and Engineering. Requires 2+ years of implementation or customer experience in a fast-growing SaaS company and proven project management and communication skills.

Work one-on-one with customers to plan and implement Rippling products across HR, Payroll, Benefits Administration and IT; manage implementations end-to-end, drive product adoption, and collaborate with Sales, Account Management, Product, and Engineering. Requires 2+ years of implementation and/or customer experience at a rapidly growing SaaS company. Remote (United States).

Salesforce is hiring a Junior Technical Support Engineer (role targeted to candidates with disability). The role is a Japan-remote technical support position within Customer Success responsible for first-line troubleshooting of Salesforce standard features and customer customizations, managing customer expectations, creating knowledge documentation, and collaborating with escalation teams. Required: bachelor's in computer science or equivalent, 3–5+ years in technical support/service or technical account management, understanding of internet technologies (firewalls, web/proxy servers), systems integration (CTI, data cleansing/deduplication, data replication), RDBMS/SQL, object-oriented design, XML/SOAP experience, and familiarity with frontend (JavaScript/AJAX/HTML/CSS) and backend (Java/.NET/SQL) technologies.

Technical Customer Success Manager responsible for the full customer lifecycle for strategic accounts: onboarding, adoption, expansion, renewals, and value realization. Duties include driving net retention, leading executive business reviews and a Customer Advisory Board, monitoring customer health and mitigating churn risk, shaping success programs, and championing customer feedback. Role expects 6+ years in customer success/account management or technical consulting and strong familiarity with cloud infrastructure (AWS/Azure/GCP), DevOps practices, and Terraform. Position is 100% remote in US & Canada time zones with regular in-person meetups.

CrowdStrike is hiring a Corporate Account Manager to serve as the primary contact for regional enterprise customers (remote, Philippines). Responsibilities include managing the renewal cycle, driving adoption, identifying upsell and cross-sell opportunities, negotiating contracts, coordinating with internal teams (Customer Success, Managed Services), and providing product feedback. The role requires full sales-cycle experience selling to technical audiences, strong negotiation and communication skills, and familiarity with sales frameworks such as MEDDPICC and Sandler.

Regional Renewals Sales Manager (Americas). Lead a regional renewals team, build and execute territory and account plans, ensure accurate pipeline and forecasts in Salesforce, support contract closures to meet bookings targets, coach and mentor sales reps, and represent Canonical at customer and industry events. Requires leadership experience, enterprise/open source/software sales experience, strong planning and reporting skills, and professional written and spoken English. Travel regionally and internationally (twice yearly) is expected.

Graduate Customer Success Manager (remote, worldwide). Primary responsibilities include supporting customers by resolving ticket requests, onboarding new users, enriching documentation, driving digital campaigns, identifying high-risk and high-potential customers, collecting and formatting customer feedback for product teams, and collaborating with Sales and Support. Role focuses on Canonical products such as Ubuntu, MAAS, Landscape, OpenStack, Ceph, Kubernetes and data applications. Requires customer-facing experience, strong presentation and organisational skills, passion for technology (Ubuntu), teamwork and excellent English.

Canonical seeks an Enterprise Customer Success Manager based remotely in EMEA to manage a portfolio of customers, drive onboarding, identify renewal/expansion opportunities, coordinate cross-functional projects, run customer/business reviews, support reactive tickets, and run campaigns. Requires native-level French, excellent English, a minimum of 5 years' IT experience and exposure to Linux/cloud/infrastructure technologies (e.g., Ubuntu, MAAS, OpenStack, Ceph, Kubernetes).

Remote role managing a portfolio of enterprise customers worldwide. Responsibilities include onboarding, coordinating complex projects with technical and business stakeholders, running regular customer/business reviews, identifying growth and renewal risks, creating multi-customer campaigns, handling support tickets, and influencing product and process improvements. Requires a minimum of 5 years' experience related to IT and exposure to topics such as Linux, cloud, storage, networking, security, migration or IoT; strong presentation, cross-functional collaboration and process skills; English proficiency.