Twilio is hiring a Fast Track Operations (Onboarding) Specialist based remotely in Colombia to provide personalized A2P onboarding and compliance guidance, manage onboarding SLAs and credit utilization, engage directly with customers, and coordinate with operations and account teams. Requires 2+ years working with A2P products or customer-facing onboarding, ability to work rotational shifts (8:00am–5:00pm Bogota time), and experience using tools such as ServiceNow and Slack; familiarity with Google Workspace and reporting tools is desired.

Remote permanent role (work from anywhere in South Africa) supporting the full system lifecycle: customer and sales engagement, requirements gathering, design/setup/test/delivery, validation of batch and online systems, and documentation. Requires a bachelor’s degree and relevant experience (preferably financial services/credit reporting), strong communication and problem-solving skills, familiarity with data, and ETL/API knowledge. Must work 3pm–11pm South African time from a fibre-ready home.

Remote role focused on Germany to structure, position, and close outcome-oriented professional services engagements. Responsibilities include discovery with prospects and partners, designing and scoping SOWs, aligning staffing and delivery, managing commercial terms and escalations, and tracking services bookings and KPIs. Operates cross-functionally with sales, solutions architecture, and delivery teams.

Lead and develop a team of 6–8 Implementation Managers to ensure successful customer onboarding, drive adoption of key features, resolve escalations, and improve implementation processes and KPIs. Requires 5+ years of SaaS experience in implementation, professional services, or customer success and 2+ years of people management. Role locations include San Francisco, New York, and Remote (United States); Rippling notes an in-office expectation of at least three days/week for employees living within 40 miles of a Rippling office.

Field Account Manager based in Atlanta responsible for in-person relationship building, upselling, retention, and portfolio growth for fitness and wellness partners. Role requires spending 70–80% of time in the field with frequent regional travel, using a mix of field and inside-sales tactics. Requires 2+ years full-cycle B2B sales or account management experience, experience with Salesforce, Salesloft, and Microsoft tools. Base salary range in the U.S.: $58,350–$77,800 per year.

Point seeks an Account Manager to manage a large warm pipeline, run high-volume sales calls, use Salesforce/CRM to prioritize work, and convert homeowners through consultative selling. Role requires at least 1 year of phone sales experience (financial services preferred), ability to obtain and maintain an MLO license (NMLS) within 60 days, and residence in one of Point's U.S. states of operation. Compensation includes a $60,000 base, uncapped commission (approximate OTE $90,000), and remote work with two mandatory onsite events per year.

The Implementation Specialist assists implementation managers in onboarding new compensation planning clients, including site setup, discovery and requirements gathering, processing client files, supporting User Acceptance Testing, and coordinating with internal teams. Requires 1–2 years' experience in implementation or data configuration roles (preferably SaaS, compensation management, or HRIS), experience with large data sets and Excel, and familiarity with Salesforce/CRM.

Senior Member Experience Manager responsible for running the Voice of Customer program, aggregating signals from support, app reviews, social conversation and surveys, building structured readouts tied to retention/engagement/revenue, advocating for members in product discussions, and partnering with Research and Data to drive prioritized product action. Remote within the United States (except Hawaii).

BlueCat is hiring a Customer Engagement Marketing Manager to coordinate and execute customer-facing communications (newsletters, product updates, webinars, campaigns) and maintain the customer communications calendar. The role partners cross-functionally with Product, Product Marketing, Customer Success, Customer Experience, Sales, and Marketing Operations, and requires experience in B2B email marketing, marketing automation (preferably Marketo), and CRM (Salesforce).

Payscale seeks a Revenue and Customer Operations Manager to partner with Sales, Account Management, and Customer Success to build dashboards, forecasting and capacity models, maintain data fidelity across tools (including Salesforce), and lead territory/quota design and GTM operational initiatives. Requires 6+ years in Revenue Operations, Sales Strategy, FP&A, or Consulting and advanced Excel and analytics tool proficiency.

Work as a Technical/Solution Architect on Salesforce Marketing Cloud projects (remote in Brazil). Lead discovery sessions and design workshops; design and implement Marketing Cloud solutions including Journey Builder, Email Studio, Mobile Studio, Automation Studio, Data Cloud and Personalization. Develop custom scripts (AMPscript, SSJS) and integrate Marketing Cloud with external systems via APIs, MuleSoft or ETL. Engage with clients, communicate technical concepts, and deliver solutions aligned to client requirements. Bachelor’s degree or equivalent experience; Marketing Cloud certifications and familiarity with Agile are listed as preferred.

Help Scout is hiring a Senior Account Manager to take end-to-end ownership of a portfolio of 130–150 SaaS accounts. The role centers on driving renewals, expansions, upsells, forecasting revenue, and improving product adoption through regular engagement (QBRs, optimization reviews) and cross-functional coordination. The role is fully remote, requires 5+ years of quota-carrying SaaS experience, and lists base salary $109K with OTE $156K. Help Scout does not sponsor visas.

Lead strategic programs for Stripe Support, partnering with Support leadership and cross-functional teams to define strategy, translate it into operational plans, and ensure execution. Requires 8+ years in strategy/operations/consulting or program management, strong analytical and communication skills, and experience with tracking/reporting tools (SQL, Looker, Power BI, Tableau).

Experienced individual contributor responsible for driving business value for complex, multi-org Signature customers in the Federal Civilian sector. Key responsibilities include account leadership, complex program management, stakeholder and executive influence, solution integration across Salesforce products, AI governance, root cause analysis, and mentoring. Office-flexible (expected in-office minimum 3 days/week). Typical base salary range stated: $123,100–$186,300 per year. U.S. citizenship required.

The Security TAM will advise customers and partners on Lightwell security paradigms, facilitate triage/patching/backporting via the Lightwell clearinghouse, mentor customer teams on security best practices, and collaborate with engineering and product teams to resolve technical issues. The role requires 10+ years' experience in software/security/support, deep familiarity with CI/CD, container and non-container deployments (OpenShift, Kubernetes, Ansible/AAP), artifact and CI tooling, and strong English communication skills. Willingness to travel internationally is required.

Role partners with customers, Red Hat product/security/engineering teams to triage, patch, and backport vulnerabilities via Lightwell; mentors customer teams on security best practices; contributes to knowledge base and solution patterns. Requires 10+ years' relevant experience, advanced container and CI/CD expertise, and native-level English and French; willingness to travel internationally.

Lead full project lifecycle for enterprise data center deployments including strategic alignment, solution design, deployment, stabilization, and production handover. Build customer and partner relationships, run governance and status calls, manage change requests and escalations, and produce operational runbooks and documentation. Requires a technical degree (or equivalent), 5+ years project delivery and field implementation experience, and deep knowledge of data center infrastructure and AI/HPC technologies.

Join Ollie's Canine Care team to provide multichannel customer support (email, phone, order management system), track customer feedback, lead projects to improve experience, and help develop agents. Position requires candidates living within about one hour of Nashville, TN or Salt Lake City, UT; quarterly in-person offsites in those areas are required. Bachelor's degree and prior customer-centric experience are listed as preferred qualifications.

Technical Account Consultant based in Toronto supporting Canadian payroll (including provincial tax and T&A/Time Off integrations) and Canadian benefits administration. Responsibilities include payroll configuration audits, customer and internal TAM/AM enablement, building training assets, and surfacing Canada-specific feedback to product and engineering. Requires 3+ years SaaS experience in payroll/implementation/support and NPI certification.

Remote, fixed-term (12 months) role partnering with Multi-Academy Trusts across England to provide consultative support on Renaissance assessments and learning tools. Responsibilities include relationship management, implementation support, training and workshops, data analysis and presentation, contract renewals, and periodic travel for customer meetings and events. Requires a teaching qualification (QTS/PGCE or equivalent), experience in schools, and applicants must hold a full work permit. Role subject to DBS and background checks.