Strategic Enterprise Customer Success position responsible for leading implementations and change management across large accounts, driving adoption of AI-enabled finance workflows, managing executive relationships (including CFOs), quantifying business impact, partnering with Sales and Technical Consulting, and surfacing product insights. Requires 7+ years in enterprise customer success or implementations and habitual use of AI tools.

Strategic, data‑driven manager responsible for designing and operating Ramp’s scaled customer success programs that drive self‑serve activation, retention, and expansion for micro‑SMB customers. Role includes owning self‑service onboarding strategy, building dashboards and metric reviews, partnering with Product and Growth, leading customer education at scale (group trainings, video, chatbot, lifecycle communications), implementing automation and applied AI, and managing, coaching, and hiring a team of 6–8 Scaled Customer Success Managers. Requires 4+ years in consulting/CS operations/revenue/strategy in high‑growth B2B SaaS and 2+ years managing teams.

Implementation Managers at Ramp partner with Commercial Account Managers to onboard new B2B customers, manage integration and configuration of Ramp products, drive timely implementation to support revenue, gather product feedback, and develop implementation processes. Requires a minimum of 3 years in customer success, account management, or product operations. Location: New York (HQ), San Francisco, or Remote (US).

Early member of the Scaled Customer Success team responsible for 1:1 onboarding and activation of micro-SMB and SMB customers at scale. Duties include driving activation and retention (60-day activation target), managing a high-volume book of business (100+ customers), identifying automation and scaling opportunities, and partnering with Product to surface customer feedback. Requires 3+ years in sales, customer success, or product operations.

Modern Health is accepting resumes for Client Success roles. Client Success Managers partner with senior HR and business leaders to drive product adoption, engagement, and long-term client retention. Role is remote for US-based candidates; US employees outside Pacific Time are expected to work at least six hours overlapping 8am–5pm Pacific Time each workday.

Manage a portfolio of enterprise customers across APAC: onboard customers to Canonical products (Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, etc.), coordinate projects with technical and business stakeholders, run regular customer/business reviews, create digital campaigns, and act as customer advocate. Requires native Japanese, excellent English, and a minimum of 5 years' IT experience with exposure to Linux, cloud, storage, networking, security, migration, IoT or related topics.

Sardine is hiring a remote Strategic Account Manager based in the US or Canada. The role combines account management and solutions architecture responsibilities: serving as primary customer contact, driving ROI, advising on fraud/compliance/AML/KYC best practices, collaborating with analytics and product teams, building KPIs, and managing integrations (APIs). Requires 7+ years in account management, customer success, risk management, or solutions architecture in B2B SaaS; domain experience in compliance/fintech/AML/KYC; strong presentation, project management, and analytical skills. Salary range (USD) $150,000–$180,000; CA range also listed in the posting.

Sardine seeks an Integration Manager (remote, US or Canada) to lead implementation and integration efforts for fraud and compliance products. The role includes client onboarding and support, owning API/SDK documentation and integration guides, analyzing technical and functional requirements, designing solutions, managing project timelines and quality, and providing product feedback. Requires 7+ years of relevant hands-on experience and experience with SQL, JSON, API specs, and scripting.

The Client Success Advisor acts as primary contact for mid‑complexity client accounts, translating client goals into success plans, supporting renewals and upsell, educating on product capabilities, maintaining Salesforce CRM activity, and leading governance and business reviews. Requires at least 4 years' experience in client success, account management or similar and experience working with global clients; HR/workforce solutions experience is preferred.

Ramp is hiring a Mid-Market Customer Activation Manager to lead ~45 mid-market customers through implementation and workflow transformation with accountability for time-to-value and measurable business outcomes. Responsibilities include change management, stakeholder mapping, communicating financial impact to CFOs/Controllers, partnering with AEs and Technical Consulting, and using AI tools daily. Requires 5+ years in customer-facing roles (customer success, consulting, or implementations). Pay ranges: $128,000–$176,000 (NYC/SF) and $115,000–$158,300 (other locations). Relocation support to NYC or SF is offered.

Lead enterprise customers through implementation to agentic workflow adoption with accountability for time-to-value and measurable business outcomes. Build change management strategies, run executive-level stakeholder management, quantify financial impact for CFOs, use AI tools daily, partner with Sales and Technical Consulting, and surface product insights from accounts. Requires 7+ years in enterprise customer success or implementations and strong technical and financial communication skills.

Ramp is hiring an Account Manager to manage and grow a portfolio of mid-market customers through relationship-building, retention, adoption, and expansion. The role requires a minimum of 4 years of new business sales or account management experience, strong communication and project management skills, and familiarity with common sales tools (e.g., Salesforce, Outreach). Locations include New York (HQ), San Francisco, and Remote (US); compensation ranges provided vary by location.

Ramp is hiring a Commercial Account Manager to deepen customer relationships, lead strategic conversations and grow accounts post-implementation. Role requires minimum 3 years of B2B new business sales or account management experience. Locations include New York (HQ), San Francisco, Miami and Remote (US or Canada). Listed US salary ranges: $136,000–$187,000 (NYC/SF) and $122,400–$168,000 (other locations). Relocation support to NYC or SF is available as needed.

Lead strategic workstreams and develop supply chain and manufacturing industry viewpoints, design backoffice processes and implementation playbooks, support GTM and sales to grow ACV, enable delivery and adoption, and work cross-functionally. Requires 8+ years of enterprise consulting experience and expertise in supply chain/manufacturing processes and enterprise architecture.

Lead planning and execution of multidisciplinary Data Center deployment programs (evaluation to production), translate customer requirements into project plans, drive issue resolution, run engineering design reviews, and provide executive-level reporting. Requires 8+ years in high-tech electronics with deep Data Center program experience and fluency in Japanese and English.

Zapier is hiring a Manager/Sr. Manager for Sales-Assist to lead and scale a high-velocity sales team (10+ reps) across India, the UK, and Spain. The role requires 6+ years in SaaS growth/upsell and 2+ years managing sales teams, with responsibilities including hiring, coaching, forecasting, running GTM experiments, and partnering with cross-functional teams to improve routing, prioritization, and automation.

Own the full sales cycle for large Enterprise customers, build and nurture executive-level relationships, develop complex account plans, and manage renewals and expansion. Requires a minimum of 5 years owning enterprise technical sales cycles, experience selling into Cybersecurity/DevOps/DevSecOps or equivalent enterprise software, and a track record of closing large ARR deals.

Responsible for owning the full sales cycle for large Enterprise customers (prospecting, selling, retaining), building relationships with Security and Engineering executives, managing renewals and expansions, and coordinating cross-functional teams. Requires minimum 5 years owning enterprise technical product sales and experience selling into Cybersecurity, DevOps, or DevSecOps or similar enterprise software contexts.

Bask Health is hiring a Senior Customer Success Manager to build strong customer relationships and manage onboarding, value realization, engagement strategies, expansion and renewals for enterprise and large accounts. The role involves building logic-based questionnaires and workflows, supporting medication launches and upsells, triaging product and order issues, using LLMs/AI as a core part of the workflow, analyzing engagement metrics, delivering demos and collaborating with cross-functional teams. Requires 7+ years in Customer Success/Client Services at a SaaS organization and experience with e-commerce and large/enterprise customer books of business.

The role is an AI-first Customer Success position at a telehealth SaaS. Responsibilities include onboarding, building logic-based questionnaires and workflows, triaging software and order issues, driving adoption, upselling medications, analyzing engagement metrics, delivering demos, and documenting AI-native prompts and processes. Requires 5+ years in Customer Success/Client Services (SaaS), experience with e-commerce and telehealth, handling large/enterprise customers, and proficiency in English. The role may require weekend work.