Lead and grow a team of project managers and managed services consultants focused on Randomization & Trial Supply Management (RTSM) customer implementations and support. Requires RTSM experience, 4+ years of people management, operational/service leadership, strong communication skills, and limited travel (5–10%). Base pay range listed: $100,000–$200,000.

Lead a Professional Services team delivering Veeva Quality Cloud: hiring, performance management, mentorship, staffing, and oversight of implementation engagements. Act as a Services Delivery Lead for multiple customer engagements (up to 25% customer-facing time), manage supply and demand, support pre-sales and escalations, and drive service delivery best practices. Requirements include 10+ years of software implementation experience and 8+ years in people management. Base salary range listed: $100,000–$200,000 USD/year.

Lead and develop a Product Support team in Tokyo to deliver technical support for Veeva applications across Japan and the broader Asia‑Pacific region. Responsibilities include hiring and onboarding, day‑to‑day operations, SLA and ticket management, escalation handling, cross‑functional collaboration with Product and Engineering, and local process and training initiatives. Requirements: 5+ years in application/technical product support, 3+ years managing technical support teams, experience with enterprise ticketing systems (e.g., Zendesk, Jira), fluent Japanese and proficient English.

Veeva seeks a remote Managed Services/Post-Implementation Consultant on the Quality team to provide ongoing, customer-facing support for live QMS, Quality Docs (document management), and Training (LMS) customers. Responsibilities include Vault application configuration, support for quality processes (SOPs, CAPAs, deviations, change control, audits), bulk import/export and data tasks, user/admin training, environment maintenance, and customer reporting. Position is permanent, remote-friendly, requires occasional travel, and lists a base salary range of USD 70,000–140,000.

Provide remote, ongoing post-go-live consulting and administrative support for Veeva Vault Quality, Quality Docs, and Training (LMS) customers. Responsibilities include Vault solution configuration, quality process support (SOPs, CAPA, deviations, change control, audits, training), bulk import/export, sandbox and production maintenance, reporting, and ad-hoc user/admin training. Customer-facing role with occasional travel; permanent full-time position.

Provide post-go-live consulting and administrative support for customers using Veeva Vault (PromoMats & Medical), including configuration enhancements, taxonomy/metadata work, bulk content/data operations, environment maintenance, and report/dashboard creation. Role requires 3+ years experience with content management systems or related services delivery, customer-facing consulting skills, and strong communication. Position is remote, permanent, and Veeva does not anticipate providing visa sponsorship for this role. Base pay listed: $70,000 - $140,000.

Provide ongoing managed services and application administration for multiple Veeva Align clients, including quarterly territory alignment execution, roster and data management, integrations, configuration of new functionality, reporting, issue triage/resolution, and client communication. Role is remote, customer-facing, requires strong data management and consulting skills and fluency in English.

Veeva seeks an experienced Global Program Manager to lead its most strategic Professional Services programs for Vault (R&D, Quality, Regulatory/RIM, Safety/PV). The role is customer-facing, requires 12+ years of large-scale enterprise software program management and consulting experience, and involves stakeholder management, risk/change/escalation management, and coordination with account and product teams to ensure successful implementations and ongoing customer success. Typical travel is 25–50%.

Remote (EU/UK-based) Global Program Manager role owning complex, multi-functional Vault implementations and long-term R&D transformation for strategic pharmaceutical customers. Requires 7+ years of enterprise program leadership in Pharma (Clinical/Regulatory/Safety), executive stakeholder management, global team leadership, and experience with SaaS/GxP environments. Candidates must have legal authorization to work in the EU or UK and be able to travel up to 25%.

As an Enterprise Account Partner you will be the primary point of contact for VP and C-level executives at major pharmaceutical customers in DACH, responsible for account vision, strategy, renewals, and expanding Veeva's Commercial Cloud footprint. The role requires deep life sciences industry knowledge, extensive software sales/consulting experience, and strong cross-functional stakeholder management.

The Account Partner - Veeva Quality Cloud is a senior sales specialist responsible for identifying, qualifying, and expanding opportunities within assigned global pharma/biotech accounts for Veeva Quality Cloud. The role manages the full sales cycle, develops relationships with business and IT stakeholders, drives strategic account planning and execution, and ensures customer success. Requires 5+ years selling complex enterprise solutions and expertise in QMS/Regulatory/PLM/LIMS or related areas; approximately 40% travel expected.

Enterprise Account Partner responsible for managing large, global strategic accounts across Clinical, Regulatory, and Drug Safety on Veeva Vault. Role includes developing long-term growth plans, driving adoption, cultivating executive relationships, and closing multimillion-dollar deals. Requires minimum 8 years' relevant experience (at least 5 years in account management for global life sciences or related industry). Travel as needed. Base salary range listed: $80,000–$300,000.

Owner of strategic relationships with large, global life sciences accounts to drive adoption and revenue for Veeva Vault products. Requires a minimum of 8 years combined experience across sales/account management/consulting, proven C-suite relationship building, strong negotiation skills, and ability to travel as needed.

Serve as the single point of accountability for large, global Life Sciences customers on Veeva Vault products. Own long-term account plans, coordinate global Veeva resources, cultivate C-suite relationships, drive adoption and close large contracts. Requires minimum 8 years combined experience in sales/account management/consulting and at least 5 years managing global Life Sciences accounts; domain expertise in Clinical, Regulatory, or Drug Safety; and willingness to travel as needed.

Lead end-to-end delivery of large-scale R&D consulting engagements for life sciences customers, build senior customer relationships, manage teams (4+ consultants) and budgets ($1M+), and support practice development. Requires 8+ years in life sciences consulting, domain expertise in Clinical/Regulatory/Pharmacovigilance, strong analytical and leadership skills, and a bachelor's degree or higher.

Full-time Customer Success Associate (RTSM) role responsible for responding to customer support requests by phone and email, processing inquiries and change requests, and collaborating with operations and business development teams. Requires a 2-year degree or equivalent, 1+ years customer service experience; total compensation listed as EUR 30,000–45,000 per year.

Join Veeva's Managed Services team to support biopharmaceutical customers using Vault Safety after go-live. Responsibilities include configuring and supporting Vault Safety, understanding customer business processes, guiding adoption and change management, liaising with product and implementation teams, and occasional travel to Budapest. Requires 2.5+ years in life sciences (drug safety/pharmacovigilance) or 4+ years in software configuration/implementation in customer-facing roles; fluent English. Total compensation range listed: 160,000–265,000 PLN.

The role supports a portfolio of life sciences customers in Veeva RIM Managed Services, understanding business processes, applying Vault configurations, and guiding customers on adoption and best practices. Requires experience with software configuration/implementation or regulatory affairs domain knowledge, strong English communication and presentation skills, and a bachelor’s degree. Remote, full-time role based in Hungary (Budapest) with compensation listed in HUF.

Veeva is hiring a Consultant to support post-implementation maintenance and improvements for Vault Clinical (eTMF, CTMS, SSU, Payments). Responsibilities include solution design, release management, configuration, validation, migration, integration, training, and acting as customer liaison. Role is remote with occasional travel to Budapest; candidates must be legally authorized to work in Europe.

Veeva seeks a Consultant for Clinical Post-Implementation Services to support and improve customers using Veeva Vault Clinical (eTMF, CTMS, SSU, Payments). Responsibilities include solution design, requirements gathering, configuration, validation, migration, integrations, release and change management, and acting as a customer liaison. Role is remote (Poland-based), occasional travel to Budapest, no visa sponsorship anticipated. Total compensation range: 160,000–265,000 PLN (annual).