The Technical Account Manager (TAM) partners with new and existing enterprise clients to optimize deployed Ping Identity solutions, provide technical recommendations and best practices, assist with configuration and upgrades, conduct business reviews, deliver ad-hoc training and product demonstrations, and coordinate with Support, Engineering, and Product Management. Requires minimum 5 years of enterprise customer-facing experience and understanding of Java, web technologies, identity/access management, and CRM tools (SFDC).

Full-time permanent remote role implementing and supporting Veeva Vault CRM for life sciences customers. Responsibilities include leading discovery workshops, application build/test/deploy activities, troubleshooting, creating project deliverables, and mentoring junior team members. Requires 7+ years consulting or equivalent experience. Base salary range listed: $80,000–$200,000. Visa sponsorship is not anticipated; travel may be required (up to ~25% depending on team).

Technical, customer-facing implementation consultant for Veeva Vault CRM working remotely. Responsibilities include leading discovery workshops, solution design, application build/test/deploy, user setup, troubleshooting, and mentoring junior team members. Requires 7+ years of consulting or equivalent experience and may involve travel up to 25% depending on team. Veeva does not anticipate providing employment visa sponsorship for this position.

Veeva Systems is hiring a remote, full-time permanent Consultant to support implementation and post-implementation of Vault CRM for life sciences customers. The role is hands-on and customer-facing, involving discovery workshops, solution design, application build/test/deploy, user setup, technical troubleshooting, and post-go-live activities. Requires 3+ years of consulting or equivalent experience; travel may be up to 25% depending on team. Base pay listed: $70,000–$140,000 (USD).

Veeva is hiring a remote, full-time Consultant for implementation and post-implementation of Vault CRM. The role involves running discovery workshops, configuring and testing applications, user setup, technical troubleshooting, creating project deliverables, and driving customer success. Requires 3+ years of consulting or equivalent experience; travel may be up to ~25% depending on team. Base salary range listed: $70,000–$140,000. Employer does not anticipate sponsoring employment visas.

Join Veeva as a remote Consultant on implementation and post-implementation teams for Vault CRM. The role is hands-on (system solutioning, user setup, troubleshooting), involves leading discovery workshops, application build/test/deploy activities, and working with customers in the life sciences industry. Requires 3+ years consulting or equivalent experience. Base salary range listed: $70,000–$140,000 per year.

Lead technical onboarding and adoption for Hightouch's largest enterprise accounts, serve as the primary technical liaison, manage projects, provide best-practice guidance, collaborate on escalations with Support and Engineering, and surface product-impacting use cases.

Hightouch is hiring a Customer Success Engineer to work remotely across Europe. The role involves technical customer-facing work—answering user questions via Intercom/Slack/phone/email, reading API documentation, supporting integrations with common SaaS tools (CRMs, ESPs, ERPs), and collaborating cross-functionally with Solutions, Engineering, Marketing, and Operations. Requires 2+ years in a customer-facing role and strong English; fluency in French or German is requested.

Businessolver seeks a remote full-time Senior Member Services Advocate to handle inbound phone inquiries and enrollment related to Health Spending Accounts, COBRA, Retiree, and Exchange programs. Must have at least 3 years' relevant experience, be available for shifts between 7am and 7pm CT, and will be paid $20.00–$23.00 per hour.

Lead a Member Services team (phone agents and processors) to maintain service levels, handle escalations, perform audits and quality reviews, produce reports, and drive workflow improvements. Requires 3+ years leadership experience in Employee Benefits Administration or related industry and a bachelor’s degree or equivalent. Salary range $46,000–$65,000/year. Remote - United States.

Businessolver is recruiting a Director of Client Services (remote within the U.S.) to lead client-facing delivery and a team of client services professionals. Responsibilities include partnering with Project Management and Production Planning, managing escalations, running stand-ups and strategy meetings, delivering operational performance reports, training team members, and supporting annual enrollment activities. Role requires 8+ years progressive experience with brokers, carriers and clients in the benefits administration arena; travel up to 15%.

Businessolver seeks a Client Services Manager (remote, U.S.) with 5+ years industry experience and 3+ years managing teams to lead client meetings and escalations, ensure team execution of client deliverables (onshore/offshore), manage queues in Clarizen/Client Desk, conduct QA and performance analysis, run team stand-ups and 1:1s, support onboarding transitions, and administer performance management and compensation processes.

The Client Services Lead serves as the primary liaison between clients and production teams, delivering administrator training, maintaining client documentation and SOPs, coordinating annual enrollment, supporting sales engagements, driving service improvements, and providing consultative guidance on benefits administration and product functionality. Remote position for US candidates; requires 5+ years in benefits/benefit administration client-facing roles and up to 10% travel.

Remote (United States) Client SaaS Implementation Lead responsible for leading discovery sessions, documenting business requirements across the platform, serving as subject-matter expert for delivery, assessing and mitigating discovery risk, communicating project expectations with clients and internal teams, and supporting business development. Requires 5+ years' proven experience in benefits administration SaaS implementation and proficiency with MS Access, Project, and Visio. Salary range listed at $68,000–$107,000 per year.

Businessolver seeks an AVP of Client Services to oversee client service delivery, lead and train team members, manage escalations, produce operational performance reports, partner with project management and sales, and ensure successful execution of annual enrollment and other client activities. Role is remote across the contiguous 48 states, requires 8+ years progressive experience in benefits/benefit administration, and may travel up to 15%.

Join GitLab as a Customer Success Manager on an all-remote team (role listed as Remote, North America). You will serve as a trusted advisor to a customer portfolio to drive adoption and retention of GitLab’s DevSecOps platform, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, collaborate with Product, Engineering, Sales, and Professional Services, and measure customer progress against KPIs.

The Strategic Partner Manager oversees operational performance of third-party technical support vendors, driving improvements across KPIs, SLAs, quality, and productivity. The role partners with vendor leadership and internal teams (Engineering, Product, Customer Success, Support Operations) to manage escalations, readiness, process documentation, and data-driven reporting. Requires 10+ years in technical support, vendor/BPO operations, analytics, and cross-functional program management.

Customer Activation Managers on the Partnerships team own activation and early growth of partner-referred customers, build and refine the Partner Success program, and define implementation motions to drive activation and expansion. Responsibilities include partner relationship management, partner onboarding and education across Ramp’s product suite, and working with partners and their customers to drive efficient onboarding at scale. Minimum 5 years of Partner Success experience; familiarity with accounting partners and accounting software (QuickBooks Online, NetSuite, Sage, Microsoft Dynamics) is listed as a plus.

Mattermost seeks a Federal Account Manager to own renewals and expansions in federal accounts, identify upsell/cross-sell opportunities, manage inbound expansion requests, collaborate with Federal AEs and partners, and maintain CRM and forecasting. Role requires 3–5+ years of sales/account management experience, CRM experience (Salesforce preferred), and applicants must be U.S. citizens eligible for a U.S. security clearance.

Arize AI seeks an AI Solutions Manager based in the San Francisco Bay Area / PST timezone to manage and grow AI/ML customer accounts. Responsibilities include building customer relationships, conducting discovery and product demos, running onboarding workshops and QBRs, monitoring product usage and account health, collaborating with Customer Success Engineering and account teams, and identifying expansion opportunities. Requires 3+ years as a Customer Success Manager in SaaS; familiarity with AI/ML or generative AI is a bonus. Estimated base + variable compensation: $140,000–$175,000 per year.