Lead account management and strategic account planning to grow enterprise and mid-market software accounts (farming). Build and maintain long-term client relationships, connect internal capabilities to client objectives, monitor account metrics, and support contract negotiations. Requires 7+ years in account management, business development, or delivery leadership within a software consulting/services environment and experience in Media & Entertainment.

Lead planning and execution of CRM strategies for subscription products, mentor a Senior CRM Executive, apply advanced analytics (segmentation, predictive modelling, behavioural analytics) to reduce churn and optimise campaigns, and collaborate with Marketing, Sales and Product to grow subscription revenue and improve customer experience.

Remote US role responsible for developing and executing display media strategies—primarily Amazon DSP—managing client relationships, providing reporting and analysis, recommending budgets and marketing calendars, and training on DSP best practices. Requires 5+ years' experience in eCommerce/digital advertising and client-facing account management. Annual base salary range $105,000–$130,000 USD.

Pacvue seeks a Senior Account Manager to manage retail media clients (Amazon, Walmart, Instacart, etc.), create and execute paid search and display strategies, provide annual budget recommendations, measure performance against retail media KPIs, perform reporting and competitive benchmarking, and present data-driven recommendations. Requires 5+ years in eCommerce account management/digital marketing and strong analytical and Excel skills. Role is US remote; annual base salary range $105,000–$130,000 USD.

Pacvue seeks a Retail Media Account Director to own client relationships, manage a small team of account managers, develop and execute retail media strategies across platforms (including Amazon), provide budget recommendations, measure performance via reporting and analytics, and contribute product feedback. Requires 7+ years in retail media with strong communication, analytical, and people-management skills.

Tenable is seeking a Technical Support Manager to lead a multi-shift Support Engineering team in the Pacific Time Zone. The role requires 3+ years managing teams of 10+ technical support engineers, experience with KCS, applying AI/LLMs and automation to improve workflows, strong security operations knowledge, and responsibility for KPIs, capacity planning, escalations, and cross-functional collaboration with R&D and Product Management. Applicants must be authorized to work in the U.S.; visa sponsorship is not available.

Work directly with customers to plan and implement Rippling products (HR, Payroll, Benefits, IT), manage timelines and milestones, drive product adoption, and collaborate with Sales, Account Management, Product, and Engineering. Requires 3+ years in implementation/customer experience at a SaaS company and 2+ years in a customer-facing HCM role.

Replit seeks an Enterprise Account Manager to own relationships for an assigned enterprise portfolio, drive renewals and expansion, lead onboarding and adoption, maintain health scores and renewal forecasts in HubSpot, and surface customer feedback. Preferred background: 3-5+ years in Customer Success or Enterprise Account Management (SaaS or developer tools), strong communication, CRM proficiency, data-driven approach, and interest or experience in AI. Role is full-time, with in-office requirement Monday, Wednesday, Friday in Foster City, CA.

Owner of a portfolio of mid-market customers, focused on onboarding, driving product adoption, renewal and expansion. Requires 3+ years in customer success, account management, or technical sales (preferably in SaaS or developer tools), strong communication and CRM (HubSpot) experience, and comfort with data-driven customer success and AI-enabled products. Role is full-time based in Foster City, CA with an in-office requirement three days per week.

Role responsible for driving retention, expansion, and product adoption for a portfolio of enterprise customers. Duties include managing customer health and net revenue retention, leading strategic reviews, partnering on renewals and expansions, handling sales-to-delivery transitions, and improving CS processes with automation and AI. Requires 5+ years in enterprise B2B software roles and 3+ years managing large customers; experience with CRM (Salesforce) and Customer Success tools (e.g., ChurnZero); cybersecurity experience preferred.

The Senior Scaled Customer Activation Manager will drive fast, scalable onboarding and full product adoption (Cards, Bill Pay, Travel, Treasury, Accounting integrations) within ~60 days for a large book of micro-SMB/micro-MM customers. The role requires 5+ years in customer-facing B2B SaaS roles, executive presence, data-informed decision making, cross-functional collaboration, and building scalable playbooks and automation.

Manage a book of LogScale/Next-Gen SIEM customers to drive product adoption, business outcomes, renewals and upsells. Act as trusted advisor and customer advocate, coordinate technical resources and escalations, conduct strategic business reviews, and create knowledge-base content. Requires professional fluency in English and Spanish, a minimum of 3 years in a CSM or TAM role, and 2+ years working with SIEM and SOAR technologies; travel up to 25%.

Enterprise SaaS sales role responsible for retaining and growing commercial accounts, winning new logos, developing and executing territory/account/opportunity strategies, managing the full sales cycle (lead to contract to delivery handoff), and aligning customer commercial operations needs to Veeva solutions. Requires 5+ years combined sales/account management/consulting experience and demonstrated C-level relationship skills. Based in Boston, MA.

Payscale is hiring an Account Manager in Manila to drive expansion revenue within an assigned portfolio of SMB and Lower Mid-Market customers. The role owns upsell and cross-sell motions, manages the full expansion sales cycle (discovery through close), maintains pipeline and forecasts, and partners with Customer Success, Renewals, and CDRs. Manila-based hybrid role with a fixed Monday–Friday 10pm–7am schedule.

Grafana Labs is hiring an Observability Architect (East Coast, US - remote) to lead technical engagement with customers, design observability architectures, guide onboarding and adoption, perform troubleshooting and RCA, and represent customer needs internally. Requires 5+ years in technical support/consulting/TAM/PROFESSIONAL SERVICES or similar, experience with Kubernetes and observability tooling (Grafana, Prometheus, Loki a plus), and willingness to travel up to 25%.

Proofpoint seeks a Senior Customer Success Manager to act as a post-sales, customer-facing trusted advisor. Responsibilities include creating and owning Customer Success Plans (CSPs), conducting health checks, driving product adoption, identifying at-risk customers and leading cross-functional remediation, and providing structured customer feedback to product teams. Role requires 5+ years relevant experience and a strong technical background in cybersecurity, email, networking, and enterprise security. Minimal to light travel (~25%+).

Senior CX role owning complex ERP/HRIS integration escalations and high-sensitivity cases across platforms such as NetSuite, QuickBooks, Sage Intacct, Xero, and Workday. Responsibilities include resolving sync/configuration issues, running live debugging sessions with customers and partners, leading documentation and enablement, and influencing product and platform improvements. Requires 4+ years supporting ERP/HRIS integrations or B2B SaaS support, comfort with admin/config consoles, familiarity with APIs and file formats, and strong written/verbal communication.

Sardine is hiring a Key Account Manager to be the primary strategic contact for a small set of high-value customers. The role requires driving customer value, strengthening multi-stakeholder relationships, identifying expansion opportunities, and working cross-functionally with product, risk analytics, data science, and integrations teams. Requires 10+ years in account management/customer success or related fields and domain experience in compliance, fintech, or AML/KYC.

Responsible for nurturing post-sale member relationships, achieving account activation targets, engaging members via calls/emails, upselling products, sourcing leads, and supporting onboarding. Requires 1–3 years' tele‑sales experience (preferably FinTech/digital banking), knowledge of KYC/AML, strong telephone manner, target‑orientation, and excellent English and Hindi. Benefits include health insurance, leave entitlements, and learning & development support.

Rippling is hiring a Key Accounts Technical Account Manager to serve as a trusted advisor for a small portfolio of enterprise clients, owning strategic relationships, product adoption, renewals, and escalations. The role requires partnership with Named Accounts, Product, Engineering, and Support, quarterly travel to customer or company HQ, and a minimum of 6 years of client/technical account management experience in a high-growth SaaS environment.