Veeva is hiring a remote Consultant to join Vault CRM implementation and post-implementation teams. The role is customer-facing and technical (no coding required), responsible for discovery workshops, solution design, application build/test/deploy, user setup, and troubleshooting. Requires 3+ years of consulting or equivalent experience and experience in life sciences, healthcare, or CRM. Travel may be required (implementation roles up to ~25%; post-implementation may be non-travel). Veeva does not anticipate providing visa sponsorship for this position. Base salary range listed: $70,000–$140,000.

Manage and expand a book of Self Service accounts for Twilio's messaging, voice and email products. Responsibilities include net new customer activations, transactional and solution selling, executing sales plays, maintaining pipeline and forecasts in Salesforce, executing automation strategies to serve many customers, and working cross-functionally. Requires 2 years closing experience or 1+ years closing experience at a SaaS/CPaaS company (minimum supported: 1 year), strong analytical and communication skills, and occasional travel.

Lead technical onboarding and adoption for Hightouch's largest enterprise accounts, serve as the primary technical liaison, manage projects, provide best-practice guidance, collaborate on escalations with Support and Engineering, and surface product-impacting use cases.

Businessolver is recruiting a Director of Client Services (remote within the U.S.) to lead client-facing delivery and a team of client services professionals. Responsibilities include partnering with Project Management and Production Planning, managing escalations, running stand-ups and strategy meetings, delivering operational performance reports, training team members, and supporting annual enrollment activities. Role requires 8+ years progressive experience with brokers, carriers and clients in the benefits administration arena; travel up to 15%.

Businessolver seeks a Client Services Manager (remote, U.S.) with 5+ years industry experience and 3+ years managing teams to lead client meetings and escalations, ensure team execution of client deliverables (onshore/offshore), manage queues in Clarizen/Client Desk, conduct QA and performance analysis, run team stand-ups and 1:1s, support onboarding transitions, and administer performance management and compensation processes.

The Client Services Lead serves as the primary liaison between clients and production teams, delivering administrator training, maintaining client documentation and SOPs, coordinating annual enrollment, supporting sales engagements, driving service improvements, and providing consultative guidance on benefits administration and product functionality. Remote position for US candidates; requires 5+ years in benefits/benefit administration client-facing roles and up to 10% travel.

Remote (United States) lead role responsible for serving as primary contact during client onboarding and discovery, gathering and documenting business requirements across the platform, leading discovery sessions, assessing and mitigating scope risk, communicating project expectations, and supporting business development. Requires 5+ years in benefits administration SaaS implementation or related consulting, strong analytical and communication skills, and fluency with MS Office (Access, Project, Visio). Salary range: 68K–107K USD/year.

Businessolver seeks an AVP of Client Services to oversee client service delivery, lead and train team members, manage escalations, produce operational performance reports, partner with project management and sales, and ensure successful execution of annual enrollment and other client activities. Role is remote across the contiguous 48 states, requires 8+ years progressive experience in benefits/benefit administration, and may travel up to 15%.

Manager of Sales, PerfectScale (North America) — remote US. Responsible for building and executing a regional GTM focused on Kubernetes-heavy accounts, recruiting and coaching Enterprise AEs, owning revenue, pipeline health, forecast accuracy, and driving operational excellence in a data-driven SaaS sales environment. Requires 3+ years managing quota-carrying Enterprise AEs, Salesforce proficiency, and strong understanding of Kubernetes/cloud-native infrastructure.

Join GitLab as a Customer Success Manager on an all-remote team (role listed as Remote, North America). You will serve as a trusted advisor to a customer portfolio to drive adoption and retention of GitLab’s DevSecOps platform, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, collaborate with Product, Engineering, Sales, and Professional Services, and measure customer progress against KPIs.

The Strategic Partner Manager oversees operational performance of third-party technical support vendors, driving improvements across KPIs, SLAs, quality, and productivity. The role partners with vendor leadership and internal teams (Engineering, Product, Customer Success, Support Operations) to manage escalations, readiness, process documentation, and data-driven reporting. Requires 10+ years in technical support, vendor/BPO operations, analytics, and cross-functional program management.

Ramp is hiring a Senior Customer Success / Bill Pay Specialist to own onboarding and activation of Bill Pay and Procurement customers at scale. The role requires managing a book of micro‑SMB and SMB accounts, delivering structured activations (target: fully onboarded within 60 days and under two calls), partnering with Product and Engineering on customer feedback and issues, identifying automation opportunities, and supporting program growth. Minimum 5 years’ related experience required.

Customer Success Managers on the Partnerships team will build and maintain partner relationships (Accounting, PE, VC), drive partner enablement and onboarding, and work with partners and their customers to scale activation and retention. The role requires collaboration with Product and Engineering, strong project/time management, exceptional communication, and a proven track record against targets. Nice-to-haves include experience with accounting partners, PE/VC, accounting software (QuickBooks Online, NetSuite, Sage, Microsoft Dynamics), and financial services sales. Benefits and relocation support to NYC or SF are mentioned.

Join the Global Payroll Implementation team to lead end-to-end Workday payroll integrations, manage data extraction, transformation and validation, ensure multi-country compliance and payroll go-lives, and transition customers to operations. The role is remote (EMEA), requires proven Workday HCM integration experience and fluency in English.

Mattermost seeks a Federal Account Manager to own renewals and expansions in federal accounts, identify upsell/cross-sell opportunities, manage inbound expansion requests, collaborate with Federal AEs and partners, and maintain CRM and forecasting. Role requires 3–5+ years of sales/account management experience, CRM experience (Salesforce preferred), and applicants must be U.S. citizens eligible for a U.S. security clearance.

Lead a team of 5–8 to own strategy and execution of Platform implementations from kickoff through go-live. Manage risk and escalations, collaborate with Sales, Product, Engineering, and Customer Success to improve delivery, build playbooks and tooling, hire and mentor staff, and track performance metrics and SLAs.

Arize AI seeks an AI Solutions Manager based in the San Francisco Bay Area / PST timezone to manage and grow AI/ML customer accounts. Responsibilities include building customer relationships, conducting discovery and product demos, running onboarding workshops and QBRs, monitoring product usage and account health, collaborating with Customer Success Engineering and account teams, and identifying expansion opportunities. Requires 3+ years as a Customer Success Manager in SaaS; familiarity with AI/ML or generative AI is a bonus. Estimated base + variable compensation: $140,000–$175,000 per year.

The Account Manager ensures post-sale success and satisfaction of SmithRx customers by building trusted relationships with client operational leadership, managing client success plans, coordinating cross-functional teams to resolve escalations, and driving client retention. Requires 3–5 years of account or relationship management experience in healthcare, with knowledge of commercial health insurance and pharmacy benefits preferred.

Veeva seeks a remote Program Lead to oversee IT operations and program/release management for Veeva Vault R&D SaaS customers, lead technical teams, coordinate across customer QA/IT/business stakeholders, and drive post-implementation adoption. Role requires 8+ years in IT project/program management, strong communication skills, and familiarity with Veeva Vault and life sciences. Occasional travel required; company does not anticipate visa sponsorship. Total compensation listed: 18,000,000–33,000,000 HUF (annual, approximate).

Veeva seeks a remote Program Lead to oversee IT operations, release management, and post-implementation adoption for Veeva Vault R&D SaaS customers. The role is customer-facing, requires partnering with managed services, QA, IT and business teams, and involves occasional travel. Requires 8+ years of IT project/program management experience, strong communication skills, and familiarity with agile delivery; experience with Veeva Vault, data/content management tools (SharePoint, Smartsheet, Monday.com, Google Docs) and life sciences domains is desirable.