Remote-first role based in Singapore serving as primary relationship owner for complex institutional accounts (asset managers, banks, corporates). Requires 8+ years managing institutional client relationships, product and technical demos, CRM-driven pipeline management, cross-functional coordination, and professional fluency in Mandarin and English. Quarterly in-person working sessions are expected.

Veeva is hiring an Account Partner to manage the full sales cycle for Commercial accounts—retaining and growing existing customers, acquiring new logos, and aligning customer commercial operations with Veeva solutions. Requires 5+ years combined experience in sales, account management, or consulting in SaaS/software and experience engaging with VP/C-level stakeholders. Role is based in the territory (San Diego, CA) with flexible Work Anywhere options.

Veeva is hiring an Account Partner to align customer Commercial operations with Veeva’s Commercial Cloud products. The role requires 5+ years of combined sales, account management, and consulting experience in SaaS/software, managing the full sales process, strategic account planning, and building relationships with VP/C-level stakeholders. The position is based in the San Francisco area and supports work-anywhere flexibility.

Senior CRM Manager responsible for end-to-end CRM and lifecycle strategy, owning email marketing, segmentation, campaign planning and optimisation. Requires leading a team of CRM specialists, strong technical experience with Iterable or similar platforms, data-driven analytics skills and a minimum of 8 years' CRM/lifecycle marketing experience. Role emphasizes deliverability, compliance (SPAM Act, GDPR), AI/automation and cross-functional collaboration.

The Customer Architect partners with account and services teams to define and execute Technical Success Plans, onboard customers, remove technical frictions, and drive consumption and expansion of Elastic solutions. The role requires hands-on technical experience (preferably with Observability, Security, or Enterprise Search and the Elastic stack), strong communication and stakeholder skills, and significant onsite customer engagement with travel.

Remote (US) Client Manager role owning a portfolio of employer accounts, partnering with HR and business leaders to drive product adoption, engagement, renewals and expansion. Requires 6+ years managing client relationships or selling to HR leaders, fluency in English, experience using Looker/Gainsight/Salesforce. Position is not eligible to be performed in Hawaii; immigration sponsorship is not available. Published salary zones span approximately $89,395–$139,680 USD per year depending on location.

The Strategic Account Manager will own end-to-end commercial success for strategic enterprise accounts—driving renewals, expansions, pricing and contract negotiations, forecasting, and executive stakeholder management. Requires 7+ years in account management/customer success or enterprise sales in B2B SaaS; role is remote with a US location preference and a listed base salary range of $130,000–$160,000 (USD).

The role manages strategic customer accounts to ensure high satisfaction, on-time renewals and revenue expansion through upsells and cross-sells. Works cross-functionally with Customer Success, Sales Development and Solutions Engineering, manages negotiations and forecasting, and is expected to travel ~30% for conferences. Requires BA/BS (or similar) and 5+ years selling or managing existing B2B software accounts. Base salary range listed: $90,000–$135,000 USD per year.

Hightouch is hiring a remote (North America) Customer Success Engineer to help customers get value from the platform via Intercom, Slack, phone, and email. The role requires 2+ years in a customer-facing role, a technical background or education, and familiarity or willingness to learn SQL, API documentation, and common SaaS tools (CRMs, ESPs, ERPs). Salary range is $85,000–$110,000 per year.

Lead strategic proof-of-value trials in partnership with Enterprise Sales to define success criteria, engage executives, translate trial analytics into ROI narratives, and coordinate cross-functional teams. Requires 5+ years in enterprise account management/strategic consulting/customer success in SaaS, strong executive presence, ROI modeling, and up to 20% travel.

Lead and develop a Manila-based Customer Support team responsible for case management, SLA adherence, and technical/product escalations. Requires 7+ years in customer/technical support and 2+ years managing support teams; experience with Salesforce, Slack, SaaS platforms, and AI support tools is referenced. Role follows a fixed Monday–Friday 10pm–7am Manila schedule in a hybrid Manila office model.

Sardine is hiring a Customer Support Engineer based in Brazil (candidates must reside in listed Brazilian cities). The role owns technical support for an API-driven fraud and risk platform, troubleshooting issues, collaborating with engineering and third parties, maintaining documentation and knowledge bases. Required: 5+ years in technical/support/solutions/software engineering, proficiency with SQL, REST APIs, Postman, web technologies and cloud infrastructure. Compensation range: BRL 240,000–350,000/year.

Partner with large US and global customers to understand requirements and drive adoption of Rippling’s IT offerings (apps, devices, identity, inventory). Responsibilities include customer training, guiding installations, developing implementation processes, and working with Solutions Consulting, Implementation, and Product teams. Role requires 4+ years of relevant IT implementation or related experience and familiarity with UEM/MDM/RMM, device and identity provisioning, Zero Touch, and tools such as Google, Azure, and Okta.

Account Director responsible for owning relationships with 5–10 enterprise customers, developing growth strategies, leading renewals and negotiations, ensuring delivery with Project Managers/Producers, resolving escalations, monitoring account health and profitability, building ROI-driven cases, and coaching delivery teams. Requires 5+ years in account management/client services and experience managing enterprise or global accounts in creative, marketing, or digital environments.

Remote Lead Consultant role to lead teams and act as primary customer liaison on Veeva Vault R&D SaaS solutions. Responsibilities include overseeing release management, developing customer adoption/enhancement roadmaps, guiding post-implementation continuous improvement, and collaborating with QA, IT, and business stakeholders. Requires 5+ years in IT project management, consulting, support, or product management.

Zapier seeks an Automation Strategist (IC3/IC4) for enterprise customers to provide strategic advisory, orchestration design, and value-focused relationship expansion. Responsibilities include guiding automation and AI strategy, identifying scalable use cases, demonstrating ROI to accelerate renewal/expansion, and collaborating with Sales, Support, Product, TAMs, RevOps, and data teams. Requires 5+ years in SaaS/customer success/consulting or related roles. Role is listed for USA & Canada and is remote-friendly per the posting.

The Client Delivery Director is an IC role responsible for end-to-end technical and operational delivery, client relationship management, governance, communications/change management, and risk/escalation practices for large strategic clients. Role requires 10+ years of software/service delivery experience and significant experience with enterprise SaaS deployments; travel is required (up to 25% for hub-based hires, up to 50% for remote hires). The position is US-based (hybrid or remote depending on location) with a reported base salary range of $195,000–$250,000 depending on location.

Serve as the strategic lead and executive counterpart for enterprise deployments, partnering with CHROs and business leaders to translate talent challenges into transformation plans, lead cross-functional deployment teams, drive executive alignment and outcomes, and support account expansion. Requires 10+ years in consulting, HR transformation, organizational development, or similar, and experience with executive advising and large-scale change initiatives; travel up to 25–50% depending on working model. Salary range (base) reported between USD 194,400 and 230,000 depending on location.

Customer-facing technical leader covering the United Kingdom and Francophone Europe. Leads onboarding, deployment, architecture design (cloud/hybrid/on-prem), integrations with identity providers (SSO/SAML/OAuth/LDAP), CI/CD and monitoring, and provides proactive technical guidance. Requires 5+ years in a technical customer-facing role with expertise in Linux, networking, containers, cloud infrastructure, scripting, and cybersecurity.

Customer-facing technical lead (Senior TAM) for Mattermost deployments across cloud, hybrid, and air-gapped environments in Germany/Europe. Responsibilities include onboarding, secure architecture design, integration with identity and DevOps systems, compliance with German and European security frameworks, and acting as primary technical contact for strategic accounts. Requires 5+ years relevant experience and strong skills in Linux, containers, cloud infrastructure, scripting, and DevSecOps tools.